Novotel Auckland Airport

I stayed for one night with my family (with a kid and teenager). The room is relatively small but enough for a one-night stay before departure. The staff who helped us check in at night was wonderful and welcoming. Lorenzo was exceptionally kind and took time to get to know us. ❤️ Checking in was a breeze, and Lorenzo helped placed our friends and our three rooms together on the same floor. Will strongly recommend AKL Novotel.

It is definitely the best decision I made to book in one of the two hotels that located next to the airport. It save all the trouble for the early flight.

A great hotel conveniently located directly across the international terminal. There is 24 hours reception and staff are friendly and professional. The room is very clean and the bedding and pillow are comfortable. It would have been even better if there were slippers and dental kit made available. There are various lounges, onsite restaurant and fitness room. Didn't get to use all the facilities, but maybe next time! If you need a short stay near the airport, this is worth a visit!

Friendly staff. Hotel located just next to the airport. Suitable for morning flight passangers

Great to stay if you are connecting flights or have to stay at the airport. A bit of a walk from domestic terminal but there are shuttles. Room was clean. Shampoo and soap smelt nice. I couldnt really figure out the lights between the bed and the shower as there is a sliding frosted glass door that separates the two. But all the lights turned off which is what was important. Not much of a view, only if you love construction and the layout of an airport. Over it was a great place to relax after lots of traveling.

A frustrating stay from start to finish. I was stuck in an accessible room with no swap option, despite my booking mistake. The room was too dark, the 'king' bed was two unstable twins, and the accessible washroom was impractical—wet floors and uncomfortable toilet. Food and cleanliness were okay, but that's about it.

Location is perfect, right across Auckland Airport, just a short walk to terminal. Suoer convenient

Upgraded to Pullman from Novotel for our stay Lovely surprise arriving into Auckland Friendly welcome at reception Quick to respond to requests slippers and toiletries from housekeeping delivered to room Enjoyed our one night

First impressions always count, the receptionist was extremely friendly and professional, the room was very clean and tidy, the bed was very comfortable which meant we had a good nights sleep after a long day.