Ulasan The View Boutique Hotel & Spa

Staff extremely helpful and very polite. Customer service good, rooms extrmely neat and luxury, awesome views .

A good place to be with a beautiful view.... "The View" as its name . Closer to a shopping complex , gas station, 5min drive to the beach, closer to the beach there also restaurantswhere you can dine whole having the beach view, Toti Beach. its also closer to galleria Mall. The place is too steep so be ready for that... Their food is delicious, we had dinner there at their restaurant called Giorgios but its expensive I must say. Not sure about their breakfast and lunch though. Staff and reception is just ok. I had requested them to add a crib bed for a child and upon arrival they told us that the storeroom is closed because we arrived at 6pm so it's too late. We then asked them to give us atleast a bedsheets or any linen so we can make a plan for our son, they said ok but never pitched , nothin, not even getting back to us to say what could be the matter. We asked again the following day, they took four hours to bring a bedsheets. Bottom line is if you have a child do not, I repeat DO NOT book that place because they will lie straight to your face saying they could not reach you since you booked via an APP. I'm not sure whetherI want to talk about their kitchen in the rooms. You will have to call them now and again to bring things and they take 3 to 4hours just for a simple thing like a spoon. One thing I can say is they don't listen and listening means you respect your business and your clients I flew from overseas to rest and have a good time and have treat ourselves since they have a spar but I ended up canceling my plans for a spa because I didn't want additional dissapointments. The rest I don't even want to mention...and that is my experience after paying so much Money and looking forward to a good vacation 😌 BUT...

Initially, the hotel did not respond to my request for a surprise to celebrate my mother's special day. However, after I sent an email, they quickly arranged for a cake to be sent up to our room. The hotel is situated in a beautiful location, but we were a bit disappointed that my mother could only check in at 15:00. On the bright side, the breakfast we had was amazing, it is not a buffet-style meal. Unfortunately, she encountered a hair in the food, but the manager was extremely attentive and promptly resolved the issue. They didn't charge us for the extra meal as a gesture of goodwill. Despite the initial oversight, the hotel's scenic location, delicious breakfast, and the manager's swift response made her overall experience quite enjoyable.

Stunning location, great views

The hotel was very clean and housekeeping was on point. I enjoyed the view as well as the swimming pool and the breakfast was very good. The Wi-Fi however did give some issues. Also there were times the power went off due to load shedding. Over over very happy with the service and cleanliness of the rooms. 

環境太好了，面向大海

Paid in advance, booking was only for the next day. Upgraded at least to a suite. No welcome drink or aircon in reception. People waiting in well over 35 C heat. Very under staffed; same staff there from morn to night. Room fully airconned. Other areas hardly to none. Expensive mini bar: R37 for skinny can. No ice tray: must buy from restaurant. Restaurant: staff often disappear so everyone sits for ages. They allow people to play videos loudly in their phones. High prices for food that is very average. Creme brule was warm and tasted powdery. Spa: hubby had a good treatment. Lady kept stopping and cracking her fingers for mine. Bath was boiling. Had to rapidly withdraw and add cold water. Given long sleeve fleece gowns. Aircon in spa room only. I guess the rate per night indicates it’s a budget 5 star place…. Get what you pay for…

The view Hotel truly lives up to it's name with stunning ocean views. The rooms are modern and neatly appointed. The staff are courteous and friendly. We recently stayed at this property for a bit more than a week. To be honest there are a few niggles. The food and beverage offering is a miss. It's bland pretentious completely overpriced and lacks variety. The menu mainly consists of pizza and cream-based pasta. We only received a room service menu on our 4th day as we were told to order off the a la carte menu. There's not much to see there either. The pizzas are the best thing to go for but be prepared to fork out.The wine list is fairly generic. Be prepared to be charged R30 for your ice! Bezaar I know right?!The spa is dated and looks a little tacky, to be frank, however, the treatments and the staff are really good. On NYE our noisy neighbours carried on partying and slamming doors till 04:30 despite our calls to the front desk. We asked numerous times to speak with the Duty Manager or the owner but they are yet to make themselves available. A 10% gratuity is automatically added to all services on this property, when we chatted to numerous staff they told us that they do not receive the tips they are kept by management. So my recommendation is that should you wish to tip staff do so in cash. It seems however you will still pay 10% service charge. My recommendation is do some research. Your money could be spent far better elsewhere. This property is by no means 5 stars! If you come from a big city and that is your expectation you'll be very disappointed. I could carry on but you get the point 5/10 at best from us. Pity the property has a lot of potential if it just get the right help and management.

Amazing we were treated like royalty. The rooms are clean and the beds and linen fantastic. The food from Georgies was great The Spa did an amazing massage. The staff were very helpful. George and Joan the owners couldn't do enough for us. We will definitely visit again .

From check in to check out I felt like a Queen, upgraded to room 602 which was just beautiful had its own private pool for 3 rooms however the property offers many pools I couldn't keep up. 602 had a large lounge with TV, beautifully decorared bedroom with it own TV, and such a touch of class, kitchenette if you wanted for self catering and a stocked mini bar Yay! At 34 degrees I got into the pool with my iced glass of wine and my Louis Vuitton pizza from #Giogios# on premises restaurant hand delivered because I couldn't leave the pool , with sides of parmesan and garlic ( thank you Chef Lucky) I had to ask! normally a veg pizza "sucks" but this was incredible. Then headed for my #Spa#treatment also on premises ( thank you TK you have amazing hands) and offered a complementary use of the Spa facilities as a guest - detox pool here I come 😀. Headed back to 602 in my gown and slippers, so much space and tranquillity. After a beautiful mushroom penne pasta, made by the chef with great company it was time to sleep. Morning breakfast with a omlette ( breakfast chef is Lucia) no grease and 2 eggs just a perfect start to my day, with the white gown and slippers complementary use on your stay, I sat outside taking in how lucky life is and enjoyed every minute. Had a bubble bath and said goodbye. It's called a bucket list tick.

Absolutely worst service ever experienced at hotel. Wanted to Charge for 1 hour early check in. No ice available. Damp evident on cornices in too. Shocking!!! No faces clothes. Towel are handkerchiefs!! Staff unfriendly and unhelpful!!

I was there a few years ago and I was blown away with the service I recieved when I went back in November. Thank you to each one I interacted with and the level of care was felt. The staff is great, friendly and helpful. The gentleman that drove my car up thank you. The lady in the restaurant and my waiter was amazing. The breakfast was great. Love the new reception area. Thank you again.

Beautiful place. Friendly and helpful staff. Excellent service. Wish for it to be more inclusive of little ones in terms of food menus. Food is amazingly scrumptious and affordable. The views are therapeutic.

The hotel is very clean, from outside and their rooms are exceptional Spacious, clean. Their food is nice but expensive for dinner. Breakfast was great. Staff is very friendly and always willing to help, they are always smiling.