Hotel Dengan Gym di Shanxi, China

Receptionist very well versed and prompt service about my cancellation and re booking of room night due to unforseen circumstances. Please make sure you locked your room when you are in the room due to the the room design of toilet with clear glass door and situated at the entrance of the room. Cleanliness needs improvement and we are unlucky to have a room with air conditioning problem.

The staff upgraded us to a suite room upon check-in. Also provided daily fruit platter and 梨汤. Supper of 刀削面，egg and warm milk was great! Special commendation to 郭六女 for good service. Parking convenient.

Unfortunately, the overall stay was not great. When we booked the hotel, we specifically requested a non-smoking room, which is essential for us because of health issues. After double confirming with the hotel that they have non-smoking rooms (based on the website, all rooms are non smoking), we paid for our booking. However, shortly after, they informed us that smoking in hotel rooms is common and unavoidable in Taiyuan. We felt deceived into making the payment and realized we were stuck with this accommodation for our 7-day stay. Upon checking in, we had to request a room change due to a strong smoke smell in the original room. The second room was better and the hotel staff was nice enough to provide an air purifier. Throughout our entire stay, people were smoking in the elevator, lobby, and even at the dinner table. If we had known this beforehand, we would have reconsidered staying here. For a 5-star hotel, it did not meet our expectations, and unfortunately, we paid far too much for this experience. The only highlight of our stay was the hotel staff. They were always friendly, helpful, and did their very best to serve the guests, which made our trip a bit more enjoyable. We thank them for their excellent service.

We loved our stay in Taiyuan and this was probably the best overall hotel of our trip! If you can't find it in the alley simply walk into the most beautiful entrance. The interior designer must have been happy as well, lots of nice artwork and style, very nice room, comfy bed, great breakfast buffet. Perfect location yet quiet, in the old centre full of shops and restaurants, buzzy nightlife, don't miss the 'Paris Baguette' in the same alley! By the way, to get to the wonderful Jinci Temple we simply took the subway to Xiqiao and then a Didi.