Hotel 4-Star di West Yorkshire, United Kingdom

The hotel benefits from a very convenient location, which is one of its strongest points. It was generally clean, but several issues negatively impacted our stay. Our first room was uncomfortably cold, with half the lights not working and a loose faucet in the bathroom, suggesting a lack of proper maintenance. After reporting the heating problem, we were moved to another room. However, it became clear that we were not the only ones experiencing this issue—other guests were also having their rooms changed due to cold temperatures. It seems that because the hotel is so large, staff may not have the time to check the heating systems in all rooms. Compounding this, the rooms tended to get very stuffy, making it hard to find a comfortable temperature. When we requested extra bedding because there were three of us but only two duvets provided, we were informed that housekeeping had none available. This was surprising and inconvenient, as basic bedding for all guests should have been ensured. The bedding, although washed, had visible stains on some sheets, detracting from the overall impression of cleanliness. Adding to the disorganization, the cleaning staff worked at very unusual hours. When we returned from dinner well after 10 PM, room cleaning was still ongoing, which was unexpected. Another frustrating issue was that one of the elevator call buttons (for going down) did not work, and no notice or sign had been placed to inform guests. This added unnecessary inconvenience and further highlighted a lack of attention to detail. Overall, while the location and basic cleanliness are positives, the hotel suffers from significant maintenance issues, inconsistent heating, a shortage of basic amenities like extra duvets, unusual cleaning schedules, and overlooked problems like broken elevator buttons. Addressing these concerns could significantly improve the guest experience.

I was a little hesitant to book this hotel with it being on a service station- how wrong I was. Absolute gem of a place, hotel room was lovely, quiet and clean. Free parking and a 15 minute drive into Leeds. Next door in the service station there is Starbucks, Leon, pizza express, Nando’s, Greggs, M&S etc. will definitely stay again.

Great Stay with Friendly Staff My wife and I stayed at the Leonardo Hotel in Bradford for two nights, and we had a pleasant experience overall. The best part of our stay was the staff — they were incredibly friendly, helpful, and accommodating to our needs, which made our visit even better. The room itself was comfortable and had everything we needed, including ironing equipment, though it didn't have a mini fridge, which might have been due to the room type we selected. The room was generally clean, but I'd rate the cleanliness 4/5 because I noticed a small stain on the duvet (it seemed like a lipstick stain). The hotel is conveniently located, just a 10-minute walk from the Bradford Interchange Rail Station, making it easy to get around. Overall, we would recommend this hotel to friends for its great service and convenient location.

Good location next to train station - due to ongoing building works at the train station it’s easiest/quicker to get to the hotel near the entrance/exit closest to platform 16 (I ply found this out after walking the long way round 🤦♀️). Refurbished room was nice. Bath was small. Would opt for walk-in shower next time. Temperature too warm but staff provided a fan on request. Double bed fine for a solo traveller. Wouldn’t have been too comfortable for two. No radio in room or on TV which would have been nice. Robes, slippers, tea/coffee making facilities, iron and hair fro provided. Breakfast - good selection for hot and cold breakfast options. Would be nice to have better decaf coffee. Newly renovated lobby area was nice. Perfume smell wafted into breakfast room and was a bit overpowering at times. That being said the ground floor entrance doesn’t smell good (you’ll get over it) so I can see why this is needed. Newly renovated lobby/bar area is nice. Staff were welcoming and helpful. Overall I had a pleasant stay and I would stay here again as a solo traveller. If I was travelling with another adult we would require a larger bed to ensure a more comfortable rest/sleep so possibly an upgrade or a second room would be needed.

Can't fault the location, really handy Motorway links to Leeds just a short drive from Wakefield. Breakfast is really good, well cooked and readily replenished. However, tables were not being cleared, and there seemed to be no staff around to do it. The bedding and towels were clean, but the carpets needed a good shampoo, and the shower floor had hair on it.

Couldn't recommend this hotel enough. Fantastic position within 10 minute walk from train station. Our room was a good size, very clean, cosy and decorated beautifully. Staff were very helpful. The breakfast was excellent with a good selection.

The hotel was great and well located to get into the centre of Leeds. Nice views on the canal from the room, the room was spacious with good amenities. We got given breakfast with our booking which was lovely. We also got a free late checkout too.

Great Location, right in the City Center of Leeds - train station and bars in walking distance. Convenient to discover the City of Leeds.

I had wanted to stay in this hotel since I was a kid, so I was looking forward to a bit of comparative luxury after only ever using Travelodges and B&Bs. It may be my funny coloured hair and tattoos, but the security asked to see my room key repeatedly throughout our one night stay. Went outside to pick up some shopping- show keycard. Went to reception with an enquiry- show keycard. Popped outside briefly- show keycard. Return from night out, show keycard to enter hotel, show it to approach the lift, and again whilst waiting for lift. It was worse than Manchester airport security and made me feel very unwelcome. Which was a shame, as check in was lovely and we were given a room with a bath as requested, so I had high hopes. I won't bother in future, and will stay at a Travelodge, as it's clearly more my level

The hotel is just opposite the train station, the location is good to eat any dishes and supermarket is very closed . Before we checked in , i requested connecting rooms but they said no connecting rooms. The hotel upgraded us to have executive rooms . It was appreciated. But they didn’t clean and tidy and refilled new towels everyday, the 2 nd day. The room keeping manager attitude was very bad, blamed me to disturb her schedule, asked her Warden to do extra bedroom 😅😅😅😅. The fact was that morning the toilet was blocked , tried to call at 1000 to ask somebody come up to check , since nobody appeared and warden was cleaning in next room. So I asked for assistance, the Warden is very nice and helpful, he informed her room keeping manager then cleaned and bumped my toilet After that the room keeping manager came up and blamed to the Warden in next room , I was very frustrated then she walked to my room door and complained to me . What kind of attitude she was . I called to the receptionist asked somebody explained and apologized but no news . But till now no one contacted me from the hotel. About the last day I need to took the earlier train to airport, I would like to get refund of 2 rooms breakfast but failed they said they can offer a padded breakfast to me . They did on time but with no hot coffee as I requested.😓🤷♀️

The hotel benefits from a very convenient location, which is one of its strongest points. It was generally clean, but several issues negatively impacted our stay. Our first room was uncomfortably cold, with half the lights not working and a loose faucet in the bathroom, suggesting a lack of proper maintenance. After reporting the heating problem, we were moved to another room. However, it became clear that we were not the only ones experiencing this issue—other guests were also having their rooms changed due to cold temperatures. It seems that because the hotel is so large, staff may not have the time to check the heating systems in all rooms. Compounding this, the rooms tended to get very stuffy, making it hard to find a comfortable temperature. When we requested extra bedding because there were three of us but only two duvets provided, we were informed that housekeeping had none available. This was surprising and inconvenient, as basic bedding for all guests should have been ensured. The bedding, although washed, had visible stains on some sheets, detracting from the overall impression of cleanliness. Adding to the disorganization, the cleaning staff worked at very unusual hours. When we returned from dinner well after 10 PM, room cleaning was still ongoing, which was unexpected. Another frustrating issue was that one of the elevator call buttons (for going down) did not work, and no notice or sign had been placed to inform guests. This added unnecessary inconvenience and further highlighted a lack of attention to detail. Overall, while the location and basic cleanliness are positives, the hotel suffers from significant maintenance issues, inconsistent heating, a shortage of basic amenities like extra duvets, unusual cleaning schedules, and overlooked problems like broken elevator buttons. Addressing these concerns could significantly improve the guest experience.

I was a little hesitant to book this hotel with it being on a service station- how wrong I was. Absolute gem of a place, hotel room was lovely, quiet and clean. Free parking and a 15 minute drive into Leeds. Next door in the service station there is Starbucks, Leon, pizza express, Nando’s, Greggs, M&S etc. will definitely stay again.

Good location next to train station - due to ongoing building works at the train station it’s easiest/quicker to get to the hotel near the entrance/exit closest to platform 16 (I ply found this out after walking the long way round 🤦♀️). Refurbished room was nice. Bath was small. Would opt for walk-in shower next time. Temperature too warm but staff provided a fan on request. Double bed fine for a solo traveller. Wouldn’t have been too comfortable for two. No radio in room or on TV which would have been nice. Robes, slippers, tea/coffee making facilities, iron and hair fro provided. Breakfast - good selection for hot and cold breakfast options. Would be nice to have better decaf coffee. Newly renovated lobby area was nice. Perfume smell wafted into breakfast room and was a bit overpowering at times. That being said the ground floor entrance doesn’t smell good (you’ll get over it) so I can see why this is needed. Newly renovated lobby/bar area is nice. Staff were welcoming and helpful. Overall I had a pleasant stay and I would stay here again as a solo traveller. If I was travelling with another adult we would require a larger bed to ensure a more comfortable rest/sleep so possibly an upgrade or a second room would be needed.

Couldn't recommend this hotel enough. Fantastic position within 10 minute walk from train station. Our room was a good size, very clean, cosy and decorated beautifully. Staff were very helpful. The breakfast was excellent with a good selection.

The hotel was great and well located to get into the centre of Leeds. Nice views on the canal from the room, the room was spacious with good amenities. We got given breakfast with our booking which was lovely. We also got a free late checkout too.

Great Location, right in the City Center of Leeds - train station and bars in walking distance. Convenient to discover the City of Leeds.

I had wanted to stay in this hotel since I was a kid, so I was looking forward to a bit of comparative luxury after only ever using Travelodges and B&Bs. It may be my funny coloured hair and tattoos, but the security asked to see my room key repeatedly throughout our one night stay. Went outside to pick up some shopping- show keycard. Went to reception with an enquiry- show keycard. Popped outside briefly- show keycard. Return from night out, show keycard to enter hotel, show it to approach the lift, and again whilst waiting for lift. It was worse than Manchester airport security and made me feel very unwelcome. Which was a shame, as check in was lovely and we were given a room with a bath as requested, so I had high hopes. I won't bother in future, and will stay at a Travelodge, as it's clearly more my level

The hotel is just opposite the train station, the location is good to eat any dishes and supermarket is very closed . Before we checked in , i requested connecting rooms but they said no connecting rooms. The hotel upgraded us to have executive rooms . It was appreciated. But they didn’t clean and tidy and refilled new towels everyday, the 2 nd day. The room keeping manager attitude was very bad, blamed me to disturb her schedule, asked her Warden to do extra bedroom 😅😅😅😅. The fact was that morning the toilet was blocked , tried to call at 1000 to ask somebody come up to check , since nobody appeared and warden was cleaning in next room. So I asked for assistance, the Warden is very nice and helpful, he informed her room keeping manager then cleaned and bumped my toilet After that the room keeping manager came up and blamed to the Warden in next room , I was very frustrated then she walked to my room door and complained to me . What kind of attitude she was . I called to the receptionist asked somebody explained and apologized but no news . But till now no one contacted me from the hotel. About the last day I need to took the earlier train to airport, I would like to get refund of 2 rooms breakfast but failed they said they can offer a padded breakfast to me . They did on time but with no hot coffee as I requested.😓🤷♀️

Great aparthotel we'll impressed with our room, full fitted kitchen, all we do is make a brew, heater kept us warm, everything supplied in room even an hairdryer, iron , ironing board, TV etc etc, good location what our visit to the Brudenell social club to see bands

Very good swimming pool…warm water If you don’t have swimming costumes, you can simply buy there! 15 min driving to Leeds city centre. Reasonable price

Great Stay with Friendly Staff My wife and I stayed at the Leonardo Hotel in Bradford for two nights, and we had a pleasant experience overall. The best part of our stay was the staff — they were incredibly friendly, helpful, and accommodating to our needs, which made our visit even better. The room itself was comfortable and had everything we needed, including ironing equipment, though it didn't have a mini fridge, which might have been due to the room type we selected. The room was generally clean, but I'd rate the cleanliness 4/5 because I noticed a small stain on the duvet (it seemed like a lipstick stain). The hotel is conveniently located, just a 10-minute walk from the Bradford Interchange Rail Station, making it easy to get around. Overall, we would recommend this hotel to friends for its great service and convenient location.

Very recommended to stay, cost-effective, the environment is very good. Beautiful environment, good geographical location, convenient transportation, comfortable and sanitary rooms, service staff are very enthusiastic, facilities are very humane, high-speed network signal is good, the view outside the window is good. The design of the room's small pendulum is also very distinctive. Next time, check in.

🚗 Transportation: Right next to Bradford train station, very convenient 🧹Hygiene: average, not outstanding and not too much of a problem, maybe a bit old 🍃Environment: Very classical, a classical hotel that can be seen from the name 🔔Service: The mirror is hot and it is interesting to prevent fogging

The room is big, it is indeed the quality of a brand hotel. The breakfast is average. It is quite comfortable and satisfactory.

Can't fault the location, really handy Motorway links to Leeds just a short drive from Wakefield. Breakfast is really good, well cooked and readily replenished. However, tables were not being cleared, and there seemed to be no staff around to do it. The bedding and towels were clean, but the carpets needed a good shampoo, and the shower floor had hair on it.

All of the staff were exceptionally helpful and friendly during my stay which added to the experience. The hotel is truly lovely and the setting is beautiful. The rooms are well appointed and the views from the rooms and bar were amazing but it’s the high level of customer service that makes me want to return and recommend this hotel as a place to stay in Wakefield.

Excellent hotel the staff were helpful and attentive. Very clean room with air conditioning which was needed as it was a very hot day, with tea making facilities and even biscuits as a kind gesture. Would recommend staying here and will no doubt book in again. Bar had a range of beers and a good selection of draughts as well as spirits available to choose from. There was ample parking round the back of the hotel. Just don't forget to put your vehicle registration at check in. All in all a good stay.