Hotel 5-Star di Kien Giang Province, Vietnam

The hotel, which is around 10 years old, is located on a very narrow sandy beach and the adjacent swimming pool is completely overcrowded with loungers. Relaxation looks different, absolutely no privacy and children screaming and jumping into the water. Unfortunately, the breakfast buffet restaurant is also completely overcrowded. This 5-star hotel can only be recommended to a limited extent. Apart from the bedroom and the spa area, this hotel definitely offers no opportunity for rest and relaxation. The friendly staff speaks and understands English very poorly. The hotel would be well advised to either take in far fewer guests or to carry out major expansion work. The price-performance ratio is only satisfactory.

Arrived at the hotel at 12:10 PM but was only able to check in around 12:45 PM. Spent a long time waiting in the lobby without any welcome drinks or hot towels, unlike other guests. The check-in process could definitely be faster, especially for families with kids—imagine the chaos while waiting! Otherwise, everything else was fine.

The resort has a very large pool and a private beach, both very nice. However, it takes sometime to look for a free sun lounger. The wide selection of the buffet breakfast is definitely a plus. The room was in good condition, except there is serious leaking from the shower. The bathroom floor was half wet after shower.

We booked a 2 bedroom unit and it comes with a dining area, living area, 2 bathrooms and even a kitchen space ( no cutleries tho). Unit was also well equipped with a coffee machine. Breakfast was great and had a lot of variety and staff were also polite and attentive. There was even a small Christmas party while we were there and all guests were invited to join the mini buffet. In room dining was expensive but there wasn't a need to really order from them as there is a night market opposite the hotel which has very good food options. The best part was the pool area - massive pool and it leads you to the sea! It's a private beach and really a good view ! I will definitely be coming back to this hotel if I head to Phu Quoc again !

The hotel was a value for money. Facilities could be a bit run down and need fixing up. Kids friendly and e pool is big. Beach is nice with clean water and sand. Breakfast selection is good. There are a few massage places and convenient stores outside the hotel. The free kiss of the sea show is definitely worth it especially it's free for all the hotel guests.

If we compare this to resort; the price only differs around 2 dollars for their sea view room, but I think the breakfast and service quality greatly differs. The view from the residence sea view studio is amazing, I liked it more than the resort. On the other hand, service, cleanness, and breakfast are a lot better in the resort. The resort sea view room comes with a capsule coffee machine and has small details such as beach tote bags and umbrellas. Also, the study desk is more convenient, and the room is a little bigger. Gym is also on this side. The residence comes with a kitchen, no capsule machine, no cutlery, nothing in the kitchen. The sink makes the room smelly. The room generally was smelly. The sheets never smelt fresh for all 3 days, even though I saw them changing the sheets. I don't think they cleaned the bathtub because the insect in the picture was there for all 3 days, even if the house keeping kept cleaning. The breakfast area is a lot smaller than the resort. Also, the breakfast selection is not as wide as the resort. For example, the resort had gluten-free options and baristas to make different types of coffee. If you prefer having a good view and a sink, go to the residence. If you need convenience, go to the resort. Also, there was a BBQ option for Saturdays. I found it quite overpriced. The menu selection was very limited, even less than breakfast. We asked for mangos, but they didn't have it. The fruits included were all the cheap ones. Only one type of beer was included, and it was not from the refrigerator. I think bbq was my worst experience in the whole movenpick resort residence experience.

My stay at Crowne Plaza Phu Quoc Starbay was fantastic. The hotel is beautifully designed, with spacious and modern rooms. The staff were incredibly friendly and attentive. The beach and pool area were serene, perfect for relaxing. The breakfast buffet was excellent, with a wide variety of fresh and delicious options. A great choice for a peaceful getaway!

It was our first time travelling to PQC Island and we had total 4 families. 4 Adults and 4 kids and we booked 3 bedrooms villa which had 2 king size beds and 2 twins beds with private pool. The villa was very beautiful especially the unique interior design with private pool . It was pretty clean until we saw a big bugs dying on the floor. We were fine about it which it didnt bother us much. And we still loved it. We paid around HK4000 per night for 2 nights which had included 8 breakfast buffet style. The hotel provided free shuttle bus to pick us up from the airport. But one thing I couldnt understand was the water bottle provided in the villa. The hotel only gave us 6 free bottles everyday. If you request extra water, they had to charge you with unreasonable price. We had 8 ppl in the villa but they only gave u 6. I have stayed at other countries hotel with free water bottles refill but Wyndham needs to charge me for that which I really cant understand as water in Vietnam is so cheap. I was so shocked when I heard about it and I complained it to the front desk. At the end, they did give me 4 more bottles of water without charging me. One more thing I didnt like the most was the breakfast. Although they had many varieties, the quality of food was pretty bad and it didnt look good at all. It really turned down my appetite. The only food I can really eat was the hard boil eggs without eating the egg yolk and the black olives. For the prices I had paid, i think the hotel really needed to improve the food quality as it did look disgusting to me.

We recently had a wonderful family vacation at the Pullman Hotel in Phu Quoc, and it was a delightful experience! The hotel is perfect for families, offering a welcoming atmosphere and excellent service that made our stay enjoyable. One of the standout features was the breakfast and dinner options. Each morning, we were treated to a delicious breakfast buffet with a wide variety of choices that catered to both adults and kids. The dinners were equally impressive, with a range of cuisines that satisfied everyone's taste buds. The dining experience was a highlight of our stay! The hotel staff provided good service, always attentive and ready to assist with any requests. Their friendliness made us feel right at home, and they went above and beyond to ensure our family had a memorable stay. While our experience was fantastic, there is a little room for improvement in the hotel conditions. A few areas could benefit from some updates to enhance the overall experience, but this did not significantly detract from our enjoyment. Overall, I highly recommend the Pullman Hotel for families looking for a relaxing getaway in Phu Quoc. With great food, attentive service, and family-friendly amenities, it’s a wonderful choice for creating lasting memories!

Our families with young children stayed for 5 nights at this resort. The road outside the resort was flooded (probably due to poor drainage) so our taxi refused to drop us at the entrance and we had to walk through the bushes carrying our heavy suitcases to get into the hotel ourselves- terrible experience. But I suppose it wasn’t the hotel’s fault except that the flooding problem seems to be persistent throughout our stay. Other than the above incident, the stay at this hotel was pleasant and staff was helpful and polite. However there were quite some ants inside our room and we had to keep the place very clean to avoid getting more ants. The renovation was nice and comfy and amenities quite new. Massage was good. Recommended overall.

The hotel, which is around 10 years old, is located on a very narrow sandy beach and the adjacent swimming pool is completely overcrowded with loungers. Relaxation looks different, absolutely no privacy and children screaming and jumping into the water. Unfortunately, the breakfast buffet restaurant is also completely overcrowded. This 5-star hotel can only be recommended to a limited extent. Apart from the bedroom and the spa area, this hotel definitely offers no opportunity for rest and relaxation. The friendly staff speaks and understands English very poorly. The hotel would be well advised to either take in far fewer guests or to carry out major expansion work. The price-performance ratio is only satisfactory.

Arrived at the hotel at 12:10 PM but was only able to check in around 12:45 PM. Spent a long time waiting in the lobby without any welcome drinks or hot towels, unlike other guests. The check-in process could definitely be faster, especially for families with kids—imagine the chaos while waiting! Otherwise, everything else was fine.

The resort has a very large pool and a private beach, both very nice. However, it takes sometime to look for a free sun lounger. The wide selection of the buffet breakfast is definitely a plus. The room was in good condition, except there is serious leaking from the shower. The bathroom floor was half wet after shower.

We booked a 2 bedroom unit and it comes with a dining area, living area, 2 bathrooms and even a kitchen space ( no cutleries tho). Unit was also well equipped with a coffee machine. Breakfast was great and had a lot of variety and staff were also polite and attentive. There was even a small Christmas party while we were there and all guests were invited to join the mini buffet. In room dining was expensive but there wasn't a need to really order from them as there is a night market opposite the hotel which has very good food options. The best part was the pool area - massive pool and it leads you to the sea! It's a private beach and really a good view ! I will definitely be coming back to this hotel if I head to Phu Quoc again !

The hotel was a value for money. Facilities could be a bit run down and need fixing up. Kids friendly and e pool is big. Beach is nice with clean water and sand. Breakfast selection is good. There are a few massage places and convenient stores outside the hotel. The free kiss of the sea show is definitely worth it especially it's free for all the hotel guests.

If we compare this to resort; the price only differs around 2 dollars for their sea view room, but I think the breakfast and service quality greatly differs. The view from the residence sea view studio is amazing, I liked it more than the resort. On the other hand, service, cleanness, and breakfast are a lot better in the resort. The resort sea view room comes with a capsule coffee machine and has small details such as beach tote bags and umbrellas. Also, the study desk is more convenient, and the room is a little bigger. Gym is also on this side. The residence comes with a kitchen, no capsule machine, no cutlery, nothing in the kitchen. The sink makes the room smelly. The room generally was smelly. The sheets never smelt fresh for all 3 days, even though I saw them changing the sheets. I don't think they cleaned the bathtub because the insect in the picture was there for all 3 days, even if the house keeping kept cleaning. The breakfast area is a lot smaller than the resort. Also, the breakfast selection is not as wide as the resort. For example, the resort had gluten-free options and baristas to make different types of coffee. If you prefer having a good view and a sink, go to the residence. If you need convenience, go to the resort. Also, there was a BBQ option for Saturdays. I found it quite overpriced. The menu selection was very limited, even less than breakfast. We asked for mangos, but they didn't have it. The fruits included were all the cheap ones. Only one type of beer was included, and it was not from the refrigerator. I think bbq was my worst experience in the whole movenpick resort residence experience.

My stay at Crowne Plaza Phu Quoc Starbay was fantastic. The hotel is beautifully designed, with spacious and modern rooms. The staff were incredibly friendly and attentive. The beach and pool area were serene, perfect for relaxing. The breakfast buffet was excellent, with a wide variety of fresh and delicious options. A great choice for a peaceful getaway!

It was our first time travelling to PQC Island and we had total 4 families. 4 Adults and 4 kids and we booked 3 bedrooms villa which had 2 king size beds and 2 twins beds with private pool. The villa was very beautiful especially the unique interior design with private pool . It was pretty clean until we saw a big bugs dying on the floor. We were fine about it which it didnt bother us much. And we still loved it. We paid around HK4000 per night for 2 nights which had included 8 breakfast buffet style. The hotel provided free shuttle bus to pick us up from the airport. But one thing I couldnt understand was the water bottle provided in the villa. The hotel only gave us 6 free bottles everyday. If you request extra water, they had to charge you with unreasonable price. We had 8 ppl in the villa but they only gave u 6. I have stayed at other countries hotel with free water bottles refill but Wyndham needs to charge me for that which I really cant understand as water in Vietnam is so cheap. I was so shocked when I heard about it and I complained it to the front desk. At the end, they did give me 4 more bottles of water without charging me. One more thing I didnt like the most was the breakfast. Although they had many varieties, the quality of food was pretty bad and it didnt look good at all. It really turned down my appetite. The only food I can really eat was the hard boil eggs without eating the egg yolk and the black olives. For the prices I had paid, i think the hotel really needed to improve the food quality as it did look disgusting to me.

We recently had a wonderful family vacation at the Pullman Hotel in Phu Quoc, and it was a delightful experience! The hotel is perfect for families, offering a welcoming atmosphere and excellent service that made our stay enjoyable. One of the standout features was the breakfast and dinner options. Each morning, we were treated to a delicious breakfast buffet with a wide variety of choices that catered to both adults and kids. The dinners were equally impressive, with a range of cuisines that satisfied everyone's taste buds. The dining experience was a highlight of our stay! The hotel staff provided good service, always attentive and ready to assist with any requests. Their friendliness made us feel right at home, and they went above and beyond to ensure our family had a memorable stay. While our experience was fantastic, there is a little room for improvement in the hotel conditions. A few areas could benefit from some updates to enhance the overall experience, but this did not significantly detract from our enjoyment. Overall, I highly recommend the Pullman Hotel for families looking for a relaxing getaway in Phu Quoc. With great food, attentive service, and family-friendly amenities, it’s a wonderful choice for creating lasting memories!

Our families with young children stayed for 5 nights at this resort. The road outside the resort was flooded (probably due to poor drainage) so our taxi refused to drop us at the entrance and we had to walk through the bushes carrying our heavy suitcases to get into the hotel ourselves- terrible experience. But I suppose it wasn’t the hotel’s fault except that the flooding problem seems to be persistent throughout our stay. Other than the above incident, the stay at this hotel was pleasant and staff was helpful and polite. However there were quite some ants inside our room and we had to keep the place very clean to avoid getting more ants. The renovation was nice and comfy and amenities quite new. Massage was good. Recommended overall.