Hotel Bintang 5 di Lesser Poland, Polandia

Хороший отель на окраине Кракова. 10 минут пешком до станции поездов, откуда 7 минут до аэропорта. В номере была вода, чайник, чай и кофе. Рядом, через дорогу - Макдональдс.

The best hotel out of my europe trip from vienna, prague to poland. Great service from the front desk and was helpful with my passport left behind in prague. Mandatory spa facilities for the freezing cold weather was great! Feels like ive stepped into a brand new hotel. Overall, would go back just for the hotel

Great location by the main square. An older hotel but the rooms were clean and service excellent.

The hotel is located right outside the old city with beautiful views of the river and Wawel castle, and accessible by public transportation, which made it a good choice for us. Service was top notch and the facilities met our needs perfectly. We particularly enjoyed the free pool and spa facilities, the fine dining at the restaurant which was open until midnight, the very comfortable large bed, and bottled water every day of our stay. Customer service even took care of a special treat in the room upon arrival for my husband's 70th birthday. The staff was helpful, especially the last day when our flight was cancelled and we had to book a new one. We used the business center to print out boarding passes and a boxed breakfast was prepared and provided upon checkout at 2am.

During our stay, the pool was unusable because the water was freezing. The breakfasts were delicious. Before check-in, we were required to make a prepayment for the minibar, which was not refunded.

A 5 star hotel with no complaints. The staff were friendly and helpful, about 7 to 10 minutes walk from Zakopane train station. Grand lobby and spacious hotel room. Definitely recommended to stay.