Telusuri Ulasan Pelanggan untuk Hotel di Marrakesh-Safi

Royal Mirage Deluxe
7.6/590 Ulasan
The lobby and public spaces in this hotel are truly impressive. The rooms are big and clean, with clean sheets and a comfortable, firm bed. The rooms are not as impressive as the lobby, but they are big rooms with a standard layout and balcony. The swimming pool is big and clean. Nice friendly staff. The breakfast selection is great, the only niggle being that the coffee is instant coffee (quelle horreur). Very convenient for the airport. Top top: if you use the Google maps directions function, and are willing to walk a bit, it is really easy to get the public bus to/from the airport for the princely sum of 4 MAD each way.
Amanjena
9.4/556 Ulasan
The environment and architecture are very good, but the service is at the level of an ordinary hotel, and I feel that it is not worth the premium. For example, my friend and I arrived at different times, but the hotel was only willing to provide one free pick-up for each room. In the end, they were willing to reimburse my friend's taxi fare for the outbound trip only after our room canceled the airport drop-off service. It was very troublesome. Domestic hotels that cost two to three thousand RMB a night all provide free pick-ups per person. Aman in Luang Prabang, which is of the same brand as yours, also arranges free pick-ups for each guest every time they go out of the hotel to play. In addition, when we were having breakfast, the staff spilled juice on another friend of ours, and did not apologize, nor did they clean up the juice on my friend and on the ground. In short, the service of this hotel is not up to par, and I will not go there a second time.
The Oberoi Marrakech
9.7/559 Ulasan
As very seasoned travelers, my family and I enjoy exploring the most amazing resorts and hotels around the world, which we look at with a very discriminating eye. For the Oberoi Marrakesh, it is truly difficult to find fault. The hotel, relatively new, is simply stunning with the impressive lobby and villas, as well as expansive gardens with 2700 olive trees. The acting General Manager Mamdouh is the perfect and consummate hotelier, ever present checking everything non-stop, to ensure the guest experience is nothing less than 5-stars. Jalal from their F&B outlet surprised us with an entire loaf of lemon cake to take back to London that was not available on two breakfasts which we sore missed after our first breakfast. El Habib is an amazing server ready to grant you at least three wishes with his magic lamp! Khalid the Duty Manager also asks non-stop how they can improve a service that is already par excellence. Our hats off to the amazing pastry chef who makes baked goods that rival the best Parisian patisserie. I saw the two staff who cleaned every machine in the fitness center using four sprays leaving neither dust nor germ —- they focus on the minutest detail. The whole team is just extremely well-trained and professional and very committed in their desire to exceed your expectations. The synchronization of their efforts, in the most natural and sincere manner, always with big smiles, translates to nothing less than less than a truly memorable experience. They know how to make you feel like Arab royalty! We will certainly be back!!! Thank you so much to all of you!!! Shukran! If you want that “palace in the middle of the oasis experience” in Marrakesh, you will not get it any better than at the Oberoi!
Hôtel & Ryads Barrière le Naoura
9.2/597 Ulasan
First off, the location was great, a lot of choice for breakfast, nice swimming pool and big/clean room. Most of the staff were actually very helpful, just the last night left a sour taste in my mouth. I would highly recommend this hotel, but believe some staff should know better what other parts of the hotel were doing and how to speak to guests. Technically, a solo traveller, but my friend was staying in another room. Every day we were given 1 large complementary bottle or water and 2 small bottles. However, on the final night, my friend received, but I didn’t. This was fine and I just politely mentioned it to reception. Bearing in mind there’s not many local shops to get water from, I was glad when I was told this would be rectified. 1 tiny bottle was left in my room, so I rang reception to explain, this is where things got a bit rude and I was surprised at having to ‘fight’ for a bottle of water - especially because this isn’t a cheap hotel. I was redirected to room service, who tried to charge me and then said it’s a housekeeping issue. Then spoke to reception again and then basically called me a liar when I said that I’d had free complimentary water every day. The lack of water didn’t really bother me, it was that I was sent around in circles and then rudely told I was wrong, even when I pointed out that I’d received water 3-days in a row. After about an hour trying, and very very thirsty, housekeeping - who were very friendly btw - dropped off 4 small bottles of water. If it were a housekeeping issue, I could’ve been told this from the start and there wouldn’t have been an issue. All that being said, I actually really enjoyed my stay at the hotel and in Marrakech itself.
Royal Mansour Marrakech
9.5/563 Ulasan
Been to Dubai, stayed at the Amaha Desert Hotel and Jumeirah Group Hotel, still feel that this is the best. Everything is as beautiful as the picture. I enjoy a building and the copper lamp is very beautiful. I prefer the one in the toilet. The toiletries are complete and are also packed in delicate cloth bags. The comb is a wooden comb and has a great impression. Health is very good, we refused when there was cleaning service at night, because there is no need. The breakfast is also delicious, the bread dessert is a fragrant, and the dinner is not eaten at dinner. You can try it. The courtyard design is very good. It came out and found beautiful, many beautiful flowers, and very quiet. I have never seen other guests except the restaurant. The hotel can pick up and drop off guests, not to call a taxi. It is the staff of the staff who drive Mercedes Bentley to pick up. The next day we switched to the raid in the wheat field. We had to contact the other party to pick up the phone. As a result, the staff of Mansour were all connected, seamlessly connected and perfect. The most touching thing is that the details show the intention, the signature card, the delicious cake fruit. Since we wanted to change the hotel later, we booked a car at noon. I thought the hotel would remind us to check out. Who knows that there is no such thing. No one reminded me that the check-out time is up. We have to go back to the room at 12:45. Probably also know that I am leaving at 1 o'clock, so I don't remind me, very intimate details.
Riad & Spa Esprit du Maroc
7.7/556 Ulasan
When I went to the place shown on Google Maps, I had to go down a very dark and narrow alley for about 5 more minutes. It's a good thing I chased after the local who asked for a tip. When I got there, the Riyadh staff were so pretty and friendly. The man is very kind. The accommodation was very pretty and nice. Breakfast was good too
Les Jardins de La Koutoubia
9.3/5113 Ulasan
the hotel was amazing, I could not fault it, however Trip.com are complete and utter dishonest thieves that do everything to miss sell. We were charged for a room for 3 people, when we arrived at the hotel it was only booked for two people (despite the fact that they confirmed and charged me for 3 people). Trip.com tried blamed me for booking the wrong room, I showed them the confirmation according to their own website and the confirmation sent to me stating 3 people. Then they said it was the hotels fault, again the hotel showed me the confirmation that they sent to the hotel, it Wass for two people. The hotel fixed the problem the following day at no extra charge, while Trip.com proceed to deny doing anything wrong. Long story short, they refused to refund me for the mistake, insisting it was my fault and the hotels fault. They are disgusting and are a bunch on criminals operating out of china and know they can't be touched. Scum
Riad Jona
8.9/5109 Ulasan
Magnificent riad that deserves its stars. Ideal location for discovering Marrakech and getting around. Impeccable cleanliness. Hearty breakfast included. Restaurant: very good food at affordable prices. The staff are so kind and welcoming with a special mention for Hassan who welcomed us with his smile and kindness throughout the stay. Thank you all for giving us an exceptional stay for this first time in Morocco.
Es Saadi Marrakech Resort - Palace
9.1/579 Ulasan
The first sight was amazing, the hotel, the room, the bathroom, the balcony were very large, the decoration was magnificent, the details were very attentive and the service was very good. The welcome snack is great, the bed is very comfortable, and the net red indoor swimming pool must be taken. The buffet breakfast category is rich in Morocco, but it is not suitable for Chinese tastes. The only downside is that the consumption is high, and a cup of juice at the pool side costs 80 dirhams. The hotel has a casino and did not go due to time.
Sofitel Marrakech Palais Imperial & Spa
9.1/5123 Ulasan
I recently stayed at this hotel and had a disappointing experience with the front desk staff, specifically the two girls on duty during my check-in at 9 PM. Despite my reservation, I had to wait over 30 minutes for a room, which turned out to be different from the one I booked. Despite informing them of our anniversary, the staff's response was unhelpful. The initial room's view was changed without acknowledgment, and the alternative offered was worse. Only after speaking to the manager ( it's worth noting that the manager I spoke to was exceptionally friendly and understanding) did we receive a better room, but it still wasn't the one we booked. The lack of consideration for our special occasion made it a frustrating experience overall.

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Informasi Travel Lokal

Jumlah Hotel165
Jumlah Ulasan5,438
Harga TertinggiRp 122.815.606
Harga TerendahRp 1.511.309
Harga Rata-Rata (Akhir Pekan)Rp 10.750.377
Harga Rata-Rata (Hari Kerja)Rp 10.659.354