Telusuri Ulasan Pelanggan untuk Hotel di East Java

JW Marriott Hotel Surabaya
4.6/5340 Ulasan
Tegalsari
I recently spent my New Year's celebration at the Marriott Surabaya, and let me tell you, the first impression was like discovering a ”classic vinyl record”—a bit outdated yet full of charm! The decor leans towards the older side, but I was prepared for this vibe thanks to various reviews I had read. After settling in, I grew to love the cozy atmosphere—like wrapping myself in a warm blanket. The room was surprisingly spacious, offering more space than many newer hotels, making it feel like my own little oasis! The bathroom was also gleaming and roomy enough for an impromptu dance party, should the mood strike! Now, let’s dive into the breakfast experience at Pavilion. The cage-like design of the venue adds a unique touch, inviting plenty of sunlight—perfect for brightening up your morning. The buffet offered a wide array of dishes to satisfy international travelers' palates, making each breakfast an exciting adventure. The selection of Indonesian cuisines and desserts was particularly impressive. But what truly set Pavilion apart was the staff. They were superb and went above and beyond, taking the time to cater to us personally. They even recommended and brought out some local dishes—insider choices that added an authentic touch to our dining experience. In my past hotel breakfasts, the staff often just fulfilled their duties, but here, it felt more like breakfast with friends. That warmth and attentiveness made all the difference! And don’t miss out on the local flavors of ice cream! I can’t name the flavors since they’re all in local dialects, but they were heavenly and a fun challenge to try! For lunch and dinner, I found myself opting for room service several times because resisting their tempting menu was like ignoring a catchy tune stuck in your head. Each meal surpassed my expectations—purely irresistible! Another delightful surprise was the complimentary laundry service offered daily, which saved me after my waterfall adventure left me looking like a mud monster. And post-overnight trip to Bromo? I was practically a walking dust bunny! As I like to say, ”It's the little things that count,” and this thoughtful touch truly made a difference. Lastly, the hotel's location is fantastic! Just a short stroll away lies the biggest shopping mall—truly a haven for foodies and shoppers alike. Overall, my stay at the Marriott Surabaya was delightful, and I left with wonderful memories—definitely a place I’d recommend for a cozy yet vibrant experience!
Grand Swiss-Belhotel Darmo
4.6/5217 Ulasan
Tegalsari
Not Bad, but really need improvement the Service Quality and food Quality. The foor Quality was very poor, this Hotel food, not worth for the Five Star Hotel.
Shangri-La Surabaya
4.7/5108 Ulasan
Sawahan
A Truly Luxurious Stay at Shangri-La Surabaya! I recently stayed at the Shangri-La Surabaya, and it was an unforgettable experience from start to finish! From the moment I arrived, the staff greeted me with warmth and professionalism, ensuring my comfort and satisfaction throughout my stay. The room was spacious, elegantly designed, and equipped with all modern amenities, offering a perfect blend of luxury and comfort. The bed was incredibly comfortable, and the view of the city skyline from my window was breathtaking. I truly appreciated the attention to detail in the room’s setup and daily housekeeping. The facilities at the hotel are top-notch! The pool area is a beautiful oasis – a perfect place to relax. I also enjoyed the gym, which was well-equipped for a good workout. But the real highlight for me was the spa. The treatments were rejuvenating, and the environment was serene, providing the perfect escape after a busy day. Dining at Shangri-La Surabaya was an absolute delight. The breakfast buffet offered a wide selection of both local and international dishes, all prepared to perfection. Each meal was a treat for the taste buds, with attentive staff making the dining experience even more enjoyable. The hotel’s location is also convenient, close to major attractions and shopping centers, making it easy to explore Surabaya. However, the hotel itself is so luxurious that you may not even want to leave! Overall, my stay at Shangri-La Surabaya was exceptional. The combination of world-class service, luxurious accommodations, and outstanding facilities make this hotel a top choice for anyone visiting Surabaya. I highly recommend it and can't wait to return!
The Singhasari Resort Batu
4.7/540 Ulasan
Great location, clean room, private bath tub in premier room, friendly staffs, free vallet parking, lots of children attraction in weekend But sadly no smoking center /clear restrictions (dining room & lobby), its bit disturbing to bring children Bad experience also when borrowing towel from swimming pool, the staff warn us not to bring the towel back to room, which is very unpleasant (cold and wet)
DoubleTree by Hilton Surabaya
4.5/5347 Ulasan
Tunjungan
We booked the executive room & couldn't be happier with our choice! From the moment we arrived, Lintang’s warmth & excellent service made a lasting impression. She kindly allowed us to check in early after noticing how tired we were from our flight, and she even provided us with a room that had the best view! The breakfast was a highlight of our stay, offering an abundance of delicious local dishes. We truly appreciated having the opportunity to enjoy local delicacies rather than standard international fare, which made our experience even more special. The room itself was spacious & comfortable, providing the perfect retreat after our adventures. Overall, we had a fantastic stay & would highly recommend this place to anyone looking for a great experience!
Vasa Hotel Surabaya
4.3/5163 Ulasan
Sukomanunggal
It's very crowded hotel. Meaning it's a good property with busy traffic. Yet the overwhelmed staff were able to maintain their professionalism and lovely service I usually gets, despite of my bad timing arriving with inactive (broken) elevators and fully booked meeting rooms and restaurants traffic, making the waiting time for elevator and moving around the property was somewhat... troublesome, to say the least. Nevertheless, definitely would recommend.
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
4.7/5132 Ulasan
Dukuh Pakis
The check in were sooo late. Becaused they still cleaning it was after2 pm. Everything else great.
Golden Tulip Holland Resort Batu
4.7/5208 Ulasan
I have travelled with my wife for our Anniversary. I booked this hotel because of high rating in trip.com. However, I don’t feel like its worth the price. For a 5 star resort, it lacks lot of features and amenities. I am not complaining, the stay was good. The staff were great! However, I felt not satisfied either what the resort provided. First thing, It’s not big enough for a resort. Second, The rooms looked a bit old. I stayed in Premiere room, and the wash basin area is open towards the room. Personally, i don’t like this. Either put it inside washroom dry area, or put a door between bedroom and closet space. Anyway, the toiletries were still provided in plastics tubes. For a resort like this , i hope they can go for refillable soap dispensers instead of increasing this plastic wastage. Also , going to your room is like a game of maze. You have to take two elevator and walk a lot. If you want to go to parking area, add additional one more elevator.Thats a lot!
Wyndham Surabaya
4.6/5387 Ulasan
Genteng
Big room and walkable to the malls like Tunjungan Plaza and Plaza Surabaya. But aircon is set to a fixed temperature and even after changing rooms it's still not cool enough
Oakwood Hotel & Residence Surabaya
4.6/555 Ulasan
Mulyorejo
This quickly becomes our go-to hotel in Surabaya, mainly due to the location. Having said that, the service provided was also great, the receptionists and other hotel employees were quick and accommodating, breakfast was satisfactory as usual. Still not overly impressed with the cleanliness, but much better than my last stay for sure!

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Informasi Travel Lokal

Jumlah Hotel72
Jumlah Ulasan3,117
Harga TertinggiRp 16.733.379
Harga TerendahRp 514.861
Harga Rata-Rata (Akhir Pekan)Rp 2.440.212
Harga Rata-Rata (Hari Kerja)Rp 2.383.046