Hotel Bintang 5 di Jiangsu, China

Hotel dengan taman ber***a Suzhou yang indah, terhubung dengan kawasan bersejarah Panmen. Anda bisa menghabiskan setengah hari menjelajahi hotel dan kawasan ini, baik siang maupun malam pemandangannya sama-sama menakjubkan. Interiornya luas dan megah, dengan desain dan dekorasi modern Tiongkok. Peradaban Tiongkok, termasuk lukisan kuno dan karya seni lainnya, terpampang di area umum, koridor, restoran, dan kamar. Pemandangan dari jendela sangat indah. Fasilitas hotel lengkap, termasuk kolam renang, pusat kebugaran, SPA, klub anak-anak, serta restoran Tiongkok dan Barat. Area hotel sangat luas, dengan taman ber***a Suzhou, paviliun, dan jembatan kecil tersebar di sekitarnya. Terawat dengan sangat baik, bersih, dan terang. Mulai dari staf di lobi depan, kafe, hingga kamar, semuanya sopan, ramah, dan profesional, membuat Anda merasa seperti di rumah! Pilihan sarapan prasmanan juga berlimpah. Ini adalah kunjungan kedua saya, sangat direkomendasikan! Terima kasih atas layanan yang hangat dari hotel, semoga bisnis hotel semakin maju dan banyak tamu yang berdatangan!

It's a really pretty hotel, located in the touristic area. We really liked the style of the hotel and the garden. The ladies at the front desk and the hotel staff were all really helpful and kind to us, and were all very polite. When we arrived and when we left, there was a lady who could speak English, she helped us a lot. The only small problem we encountered was, that the fridge in the room was very weak. But the ladies at the front desk helped us, and put my mother's medicine in their fridge, and helped us freeze our ice packs. The breakfast is a traditional Chinese breakfast.

Songmaoju adalah hotel butik yang diubah dari bangunan bata dan kayu tradisional ber***a Suzhou. Rumah tua ini dibangun pada tahun 1745 (tahun kesepuluh pemerintahan Kaisar Qianlong), memiliki sejarah hampir 300 tahun, dan pernah menjadi kediaman keluarga Pan pada akhir Dinasti Qing. Terletak di bagian tengah Jalan Pingjiang, hotel ini menawarkan tempat peristirahatan yang tenang di tengah hiruk pikuk kota. Struktur interior dan dekorasinya memiliki pesona klasik rumah besar Jiangnan, memberikan pengalaman menginap yang unik. Pelayanan hotel sangat memperhatikan detail, mewujudkan ***a Suzhou yang lembut dan elegan. Sambutan hangat, bantuan antusias dengan bagasi, dan sentuhan perhatian lainnya membuat tamu merasa seperti di rumah sendiri. Secara khusus, Xiao Xu di meja resepsionis sangat membantu kami, membuat kami merasa seperti di rumah sendiri. Fasilitas hotel lengkap dan berkualitas tinggi. Kami menghargai alat penjernih air, dispenser air panas dan bersih, sikat gigi ber***a, dan berbagai macam sup manis, buah-buahan, dan camilan larut malam setiap hari. Seprainya juga sangat bersih, lembut, dan terbuat dari katun murni, sehingga sangat nyaman. Sarapan sebagian besar terdiri dari menu tetap yang dilengkapi dengan prasmanan, menawarkan pilihan hidangan Cina dan Barat. Pastikan untuk mencoba kue kacang hijau dan puding tahu es. Terdapat banyak tempat wisata di dekat hotel, seperti Jalan Pejalan Kaki Pingjiang, Jalan Guanqian, Jalan Qilishantang, Taman Humble Administrator, Bukit Harimau, dll. Awalnya kami memesan untuk dua hari, tetapi kemudian memperpanjang pemesanan kami selama dua hari lagi. Di satu sisi, akomodasinya nyaman, dan di sisi lain, kami tidak punya cukup waktu untuk mengunjungi tempat-tempat wisata tersebut. Namun, pengalaman ini melebihi ekspektasi kami!

💯The lady who checked us in on Day 1 was very good, but the staff did not wear any name tag so I can’t remember her name. We found that she is the only one who was prompt and alert to guests needs. She helped upgrade us to a room that is more handicap friendly, as my husband was on crutches. She also helped us order takeaway using her private mobile phone when the restaurant on site was closed for lunch as we had no china mobile phone number to order take away. 💯The location is great by the lake and near the Tianmu Lake scenic park. 💯Outdoor hot spring staff on duty are attentive and polite. She even instructed the buggy driver to the nearest point to pick us when she noticed that my husband had difficulty walking. However the buggy driver did not pick us from the recommended point as she gave the excuse that her buggy driving skills are not good enough. Therefore we had to walk a longer way to be picked up, which puzzled everyone as there was more than enough space and a road for buggy entry…. ❌ Not enough staff, especially at dinner and breakfast. Food is slow to come at dinner even though we pre-ordered. Waited 30 mins and more. Staff are loud clearing the crockery, and had no sense of regard for those still dinning. ❌tour groups arrive in the evening by the bus load. The hotel did not feel premium with the crowd who were very loud. ❌the private hot spring in the room only had a fixed temperature of more than 40 degrees which made it very uncomfortable when the external temperature is more than 30 degrees. The solution was to mix it with cold water via tap, which was very slow and impractical. The hot water needs to be filled up by the staff, and you have to call them. ❌not suitable for those with difficulty walking or elderly. ideal to have your own car. 🤔Overall, I did not feel that I made a good choice with this booking. There are others private hot spring room near Yu Shui hot spring / Bamboo sea area for a better value and premium feel. 🫥I would also caution against the 100 yuan fish coupon - it is a discount coupon to offset about a third of the price of the dish, not a complimentary coupon for a fish head casserole. I did not receive the welcome gift so I can’t comment. The public hot springs has 4 pools.