Gorgeous lobby and spacious room decorated in an elegant classic style. My partner celebrated his birthday during our 5 night stay but didn't receive anything from the hotel - in other 5 star hotels of this calibre all around the world, reception staff would have paid attention to this detail when they photocopied our passports at the point of checking in. That was a tad disappointing. However, special mention must be made of Wang Fei (王飞)at the concierge/porter division on the ground floor - he was extremely helpful and congenial, and a true asset to the hotel.
Room was clean and the view was just as nice as expected. English skills of the employees are very limited but communication works out as everyone was doing their best :-)
When you have an issue like 4 people will try to take care of it. The A/C on our room didn't work (the fridge also didn't work) and the employees and ourself spent like 1-2h in total but haven't been able to fix it. The next day they tried again and in the end we changed the room.
Gym is great but external I guess so you have to bring your own towel otherwise they charge 20 RMB (but in China nobody uses towels anyway).
It also closes at 08:30pm which is a pity.
Breakfast is okay but ends at 09:30am which is pretty early as well o.O
You can walk to Zhongyue temple, there are small restaurants around and the view is great so we liked the location.
The best aspect of the hotel is the friendly employees.
We booked this hotel for 2 nights because it is new and next to the Luoshenfu performance next door. Excellent hotel. So beautiful and spacious rooms with separate bathroom and toilet. Way beyond our expectations. Nice bath tub, shower room, projector TV, coffee machine with complimentary cookies and fruits and complimentary drinks in mini-bar. Robot delivering bottled water when requested. Absolutely love the hotel and wish we stayed longer. We will book this hotel again if we visit Luoyang.
Chinese Restaurant had tremendous value. Delicious 9 course dinner including steam fish and lobster, taste really good. We had dinner at the Chinese restaurant on both nights. The first night we were thoroughly impressed with the private dining room with ensuite toilet.
Breakfast with good international selection of Chinese and Western options.
Definitely the best hotel of our 2 weeks stay in China. Now we have a great impression of Luoyang because of the hotel.
Only feedback is that it will be good if the toilet and bathroom lights can be separate so that at night when sleeping, guests can just switch on the toilet light and leave the rest of the room dark. Current dim light switch leaves bathroom still quite bright and glaring when sleeping. Other than this minor point, this hotel really wonderful and definitely a great hotel to stay in Luoyang!