Luoyang Marriott Hotel

Awalnya saya ke hotel bintang lima Marriott, kebersihannya kurang bagus dan masih ada rambut, saya juga pesan obat bawa pulang, robot di front desk mengantarkannya sangat lambat itu benar-benar tutup. Sarapannya tidak enak. Ini adalah hotel bintang lima yang layak. Rasio harga-kinerja sangat rendah. Pelayanan hotel baru lebih baik dari yang ini. Tanda tempat parkirnya tidak jelas dan saya tidak tidak tahu di mana harus parkir. Itu bukan tempat yang bagus.

Marriott yang saya pilih untuk perjalanan bisnis saya baru-baru ini Ini adalah pertama kalinya saya check-in dan saya merasa pengalamannya oke. Resepsi di meja depan hangat. Kunjungan ketiga saya sangat buruk: 1. Ketika saya memilih untuk tidak mengganggu, staf layanan mengetuk pintu dan bertanya apakah saya ingin mengganggu pembersihan. 2. Setelah check in di meja depan dan menginap satu malam lagi, mereka tidak menanyakan apakah saya perlu dibersihkan. 3. Saya menelepon meja depan setelah saya mengingatnya. Ketika saya kembali ke kamar tiga jam kemudian, mereka hanya membuang sampah tetapi tidak merapikan tempat tidur. Pengalamannya sangat buruk. Saya diberitahu bahwa saya tidak bisa lagi tinggal dan meminta pembersihan. Wanita pembersih membawakan handuk dan air membereskan tempat tidur?" Dia bertanya padaku sambil melihat ponselnya, yang sangat asal-asalan. Pada dasarnya aku tidak akan memilihnya lain kali untuk perjalanan bisnis dan jalan-jalan.

Luoyang Marriott Hotel baru dibuka, pemandangan dari kamar indah tapi bau formaldehida membuat pusing. Membuka jendela atau menyalakan alat pembersih udara juga tidak akan berhasil. Awalnya saya ingin menginap beberapa hari lagi, tetapi saya harus menginap selama 1 malam. Mudah masuk angin ketika AC bertiup melawannya. Menyewa mobil nyaman, dan pelayanan hotel juga sangat baik. Pelayan di meja depan dan di kamar tamu sangat sopan. Mari beri nilai penuh pada keindahannya.

Marriott terburuk yang pernah saya tinggali, tidak ada barnya! Setelah saya meninggalkan toko, seseorang menelepon saya untuk meminta ulasan positif. Saya bilang saya tidak puas dan dia menutup telepon. Jika Anda ingin memilih Luoyang Marriott, harap pikirkan lagi. 1/Posisinya salah semua, padahal saya bilang ke front desk, mereka cuek. 2/AC rusak. Bagaimana pun Anda mengaturnya, suhu selalu dingin hingga minimal 16 derajat. 3/Pintu toilet sangat tidak berguna sehingga bisa menjepit tanganmu dan mengubahnya menjadi ungu! 4/Kursi toiletnya benar-benar tak tertandingi dan rasanya seperti Anda akan terlempar sampai mati jika duduk di atasnya. 5/Ada masalah pengalihan air di kamar mandi. Air akan terisi dan kamar mandi akan benar-benar basah setelah renovasi.

I would like to express our sincere appreciation for the professionalism and warm hospitality we experienced during our recent stay at the Luoyang Marriott. From the friendly doormen who welcomed us upon arrival to the pleasant fragrance that greeted us in the elegant, modern lobby, every aspect of our stay reflected comfort and attention to detail. The front desk staff were consistently courteous and attentive, making our visit both relaxing and enjoyable. We stayed in Room 2112, which was exceptionally well maintained. The bed was clean and comfortable, the bathroom and shower were spotless, and the minibar was properly stocked. Although our sightseeing schedule in Luoyang kept us busy and prevented us from using the indoor swimming pool, it looked beautiful and very inviting. The breakfast buffet offered an impressive variety of options, including hot and cold dishes, an egg station, fresh salads, cheeses and cold cuts, desserts, espresso coffee, teas, and cold beverages. I have a sensitivity to seed oils, and I would especially like to thank the kind lady at the egg station who graciously prepared my eggs in butter each morning. I would also like to recognize Bella, Rachel, and Felix at the front desk for their outstanding assistance and for kindly accommodating our request to extend our stay by an extra night. Special thanks as well to Alvin in the breakfast restaurant, who always had my favorite picante sauce ready and provided exceptional service. Their thoughtfulness and attention to detail made us feel truly valued. Thank you to the entire team for making our stay so memorable. The service, hospitality, and overall experience exceeded our expectations. In fact, our 8-year-old daughter has already said that she wants to return to Luoyang—and stay at the Marriott again.

It was a wonderful experience, and we would definitely stay here again. Highly recommended for anyone visiting Luoyang and looking for a luxurious and comfortable stay.

Accessibility good Breakfast above average Swimming pool clean and good for business

Hotel was pretty well build, with interesting concepts, however I only stayed a single night so it didn’t really do much for me. But def recommend for a low price

This hotel enjoys an excellent location, directly opposite a shopping centre offering a wide range of international brands and diverse dining options – perfect for a spot of retail therapy. The breakfast here is generous, varied, and made with fresh, high-quality ingredients. One standout feature, however, is the staff: the waiting team are exceptionally friendly and personable, making each meal a genuine pleasure. The restaurant offers a menu that, while not overly extensive, strikes a fine balance between international and local dishes, and is open for long hours throughout the day. We dined there twice in the evening, and on both occasions the food was excellent, complemented by superb service. The room itself is spacious, immaculately clean, and pleasantly decorated, while the gym and pool facilities are equally well-maintained and spotless. What truly sets this hotel apart, though, is the warmth of the entire team. From the moment we arrived, the concierge staff were unfailingly courteous and attentive – helping with taxi doors, handling luggage, and attending to every need with a smile. Without question, this is one of the best Marriott properties I have experienced in China. Highly recommended.