Hotel Dengan Breakfast di Yamanashi Prefecture, Japan

Staff are generally nice and helpful. Most of them can be communicated with English which makes our stay easier. There are two hot spring site inside the hotel with one on the ground floor (1/F) and one on the top floor (5/F). One thing to note is there is no towel provided inside the hot spring changing room. You have to bring the towel inside your room to the hot spring site - and bring it back to your room if you plan to enjoy the hot spring 2nd time. This arrangement is not familiar for me as when I visited other hotel, they usually have more than enough towel for replacement at the changing room. There is a room for kids to play and stay and it is great from family with kids. My kids also enjoy the welcome food very much (lots of donuts and cookies!) The dinner for my package was Kaiseki-style. Since me and my family stayed for two nights, it is good that they have designed different meals for two nights! The beef is great I have to say. The staff will try their best to briefly introduce what the dishes were. We have the dinner in the restaurant so it may be a bit crowd and noisy to some people. From other tables I can see there is option for hotpot or even crabs! Re-checked with hotel's official web-site there are more choice on the dinner menu. Regarding the dinner menu choice, I did not find it when I order through Trip.com (maybe my bad), so it will be better if Trip.com can optimize the website outlook to make it more noticeable (I think this opinion applied to all other similar type Japanese hotel which provide high quality dinner). When you arrive Kawaguchiko train/bus station, you can go to the Tourist center there (just turn right when you leave the station, it is at another building) and ask the staff there help to call the hotel for the pick-up. Similary, when you check-out, you can talk with the front-desk staff and arrange the shuttle-bus back to the station.

It was one of the best views I ever had from a hotel room. Cleanliness was superb and good sound insulation. Located near the theme park and had free carpark for guests.

Our 2nd time staying here! Great location which is very near to Lawson and halal eatery nearby. Free shuttle provided from hotel to train station & vice versa. Bonus this time, got the room with Mt Fuji view! Definitely will be coming back here in near future! Keep up the good service 🤗

This is my first time in the Mount Fuji area. I booked the hotels pretty late so the price went up a little. But it was totally worth it. The hotel gave us free admission tickets to Fuji Q while we’re waiting for our rooms to be ready the day when we checked in. Fuji Q was huge- even if you’re not a rider you can still enjoy the fun atmosphere or just eat there. The weather wasn’t great but I think the park and the hotel made the trip still enjoyable. The room was very spacious and clean. If the weather was better, we should be able to see Mount fuji right from our window, and we actually did in one of the mornings there at 6AM! There’s an onsen at the hotel too. A great one. I love it. I will still want to return to this hotel if I ever want to go to Mount fuji or the lakes again. There’s a free shuttle bus to the lake station so it’s really convenient.

We loved our trip to Mt Fuji, it was even better with Fuji Ginkei, the staff were exceptionally great! We’re muslims and they did their best to cater food for us! An absolute wonderland, I highly recommend it you can even see Mt Fuji from the bedroom 🗻 Very clean rooms, the showers were amazing, the food was great, go for it guys!

Nice cosy hotel. Hotel parking very limited, got to park outside parking, got 1 at 700 yen for night parking 1900-0700. Nice breakfast buffet & ice cream after onsen. Got 2 massage chair, same level as onsen. There's free washing machine usage only beside men onsen so quite inconvenience for ladies to use. Dryer 20mins @100yen.

Hotel Regina Kawaguchiko exceeded all expectations. The stunning views of Mount Fuji and the cozy, well-maintained rooms were perfect. What truly stood out was the outstanding service from the Chinese-speaking receptionist—his warmth and attention to detail made our trip extra special. A memorable and exceptional stay!

Very Good value for money! With welcome drinks (juice & house wines) & snacks. Fusion fine dining dinner mixed with Japanese & western style, decent presentation & taste good. Cozy room setting with high quality drinks ware. Due to bad weather, we didn’t use the outdoor bath tub but we believe that it should have the FJ Mountain view. The 5 different hot-spring private rooms are special, no reservation is required & we tried the hot stone chair & felt good! The hot-spring section also provides to ice lolly & drinks. Buffet as the Morning breakfast with variety of foods but only serve till to 9:15am. Hotel pack up service with several time slots & operated on time.

Lovely view of mount Fuji everyday. Room is huge with ample walking space. Bathroom and toilet is separated space There is a large onsen that you can use everyday, with yukata provided. Location is along a stretch of road, easily accessible by car. Do note that the car park can get filled up quickly.

I had an absolutely wonderful stay at Fuji Gran Villa! From the moment we arrived, the staff was incredibly welcoming and attentive, ensuring every detail of our stay was perfect. The villa itself was stunning—beautifully designed, immaculately clean, and offering breathtaking views of Mount Fuji that felt like a dream. The amenities were top-notch, from the cozy beds to the luxurious private onsen. Every corner of the villa exuded comfort and tranquility, making it the perfect retreat after a day of exploring the surrounding area. The location was also ideal, with easy access to local attractions and serene surroundings that provided a peaceful escape from the city. What truly set Fuji Gran Villa apart was the thoughtful touches—the welcome snacks, personalized recommendations, and the staff's genuine care for their guests. It’s clear that they go above and beyond to create an unforgettable experience. I would highly recommend Fuji Gran Villa to anyone looking for a luxurious and serene getaway near Mount Fuji. I can’t wait to return!

Staff are generally nice and helpful. Most of them can be communicated with English which makes our stay easier. There are two hot spring site inside the hotel with one on the ground floor (1/F) and one on the top floor (5/F). One thing to note is there is no towel provided inside the hot spring changing room. You have to bring the towel inside your room to the hot spring site - and bring it back to your room if you plan to enjoy the hot spring 2nd time. This arrangement is not familiar for me as when I visited other hotel, they usually have more than enough towel for replacement at the changing room. There is a room for kids to play and stay and it is great from family with kids. My kids also enjoy the welcome food very much (lots of donuts and cookies!) The dinner for my package was Kaiseki-style. Since me and my family stayed for two nights, it is good that they have designed different meals for two nights! The beef is great I have to say. The staff will try their best to briefly introduce what the dishes were. We have the dinner in the restaurant so it may be a bit crowd and noisy to some people. From other tables I can see there is option for hotpot or even crabs! Re-checked with hotel's official web-site there are more choice on the dinner menu. Regarding the dinner menu choice, I did not find it when I order through Trip.com (maybe my bad), so it will be better if Trip.com can optimize the website outlook to make it more noticeable (I think this opinion applied to all other similar type Japanese hotel which provide high quality dinner). When you arrive Kawaguchiko train/bus station, you can go to the Tourist center there (just turn right when you leave the station, it is at another building) and ask the staff there help to call the hotel for the pick-up. Similary, when you check-out, you can talk with the front-desk staff and arrange the shuttle-bus back to the station.

Hotel itself is bit isolated and need to rent a car to get to the hotel. There is nothing stand out in this Marriott hotel. Stayed here for one night due to it's close approximity to the lake and hotel has suna in offer.

We stayed in the hotel for two nights and had already informed the receptionist when we checked in that two friends would come visit on the next day where they stayed in another hotel closer to FujiQ. When our friends came, one of their staff blocked our way and accusing us that we had more people staying than we booked in an unfriendly, rude and arrogant manner as if he was a cop and caught us did something bad. We explained to him in both English and Japanese translation that our friends were just here visiting. We showed him their other hotel booking confirmation but he said no guests were allowed to come visit in any hotel and this is their some Japan hotels authority’s rule! We asked him proof of such rules which of course there isn’t any. No proper apologies and poor attitude remains from that staff. Very bad experience with the staff here. Other than that, the hotel property and facilities were great.

First luxury camping experience, highly recommended! Complete facilities, including open-air bath and sauna. The ingredients for breakfast and dinner are sufficient, but the quality of the meat is average. We purchased additional ingredients at a nearby supermarket. Camping in the Martian sky at night is a good experience for children! In addition, the campground is very close to the famous scenic spot of Lake Yamanaka, and it only takes about ten minutes to drive~ Pay to check in early and enjoy the sunset~ Will come again if I have the chance!

The room was very big, and there was a loft with a view of Mount Fuji. The actual room was much better than the hotel pictures. We booked late, so we couldn't book dinner at the hotel, but there was a very delicious tempura restaurant next to it.

The overall experience was pretty good some of the minor points for improvement: (1) hotel offers activities and most required reservation ahead of time (2-3days) which was not shared or communicated thus we were unable to participate during our stay (2) the restaurant seats were arranged with little clues though we went early we were not arranged into the place could see views (3) we forgot a coat at the hotel and was not aware until checkout the hotel has yet contacted us till now

It's about 10 minutes' walk from the 16th station of the red line. If you have a lot of luggage, it will be a bit tiring. We only have one backpack each, so we don't care about this distance. The room facilities are very new, with its own winery and supermarket. The decoration style and facilities are what I like. The breakfast and welcome snacks are really amazing. The service staff are very warm and enthusiastic. When I checked in, the waitress who received me was very patient to answer my travel questions and showed me the hotel facilities and things I need to know. It should be said that this is a satisfactory hotel. P.S. The sound insulation is also very good, which is my rigid need every time I stay in a hotel!

We loved our trip to Mt Fuji, it was even better with Fuji Ginkei, the staff were exceptionally great! We’re muslims and they did their best to cater food for us! An absolute wonderland, I highly recommend it you can even see Mt Fuji from the bedroom 🗻 Very clean rooms, the showers were amazing, the food was great, go for it guys!

Hotel Regina Kawaguchiko exceeded all expectations. The stunning views of Mount Fuji and the cozy, well-maintained rooms were perfect. What truly stood out was the outstanding service from the Chinese-speaking receptionist—his warmth and attention to detail made our trip extra special. A memorable and exceptional stay!

Staff are generally nice and helpful. Most of them can be communicated with English which makes our stay easier. There are two hot spring site inside the hotel with one on the ground floor (1/F) and one on the top floor (5/F). One thing to note is there is no towel provided inside the hot spring changing room. You have to bring the towel inside your room to the hot spring site - and bring it back to your room if you plan to enjoy the hot spring 2nd time. This arrangement is not familiar for me as when I visited other hotel, they usually have more than enough towel for replacement at the changing room. There is a room for kids to play and stay and it is great from family with kids. My kids also enjoy the welcome food very much (lots of donuts and cookies!) The dinner for my package was Kaiseki-style. Since me and my family stayed for two nights, it is good that they have designed different meals for two nights! The beef is great I have to say. The staff will try their best to briefly introduce what the dishes were. We have the dinner in the restaurant so it may be a bit crowd and noisy to some people. From other tables I can see there is option for hotpot or even crabs! Re-checked with hotel's official web-site there are more choice on the dinner menu. Regarding the dinner menu choice, I did not find it when I order through Trip.com (maybe my bad), so it will be better if Trip.com can optimize the website outlook to make it more noticeable (I think this opinion applied to all other similar type Japanese hotel which provide high quality dinner). When you arrive Kawaguchiko train/bus station, you can go to the Tourist center there (just turn right when you leave the station, it is at another building) and ask the staff there help to call the hotel for the pick-up. Similary, when you check-out, you can talk with the front-desk staff and arrange the shuttle-bus back to the station.

We stayed in the hotel for two nights and had already informed the receptionist when we checked in that two friends would come visit on the next day where they stayed in another hotel closer to FujiQ. When our friends came, one of their staff blocked our way and accusing us that we had more people staying than we booked in an unfriendly, rude and arrogant manner as if he was a cop and caught us did something bad. We explained to him in both English and Japanese translation that our friends were just here visiting. We showed him their other hotel booking confirmation but he said no guests were allowed to come visit in any hotel and this is their some Japan hotels authority’s rule! We asked him proof of such rules which of course there isn’t any. No proper apologies and poor attitude remains from that staff. Very bad experience with the staff here. Other than that, the hotel property and facilities were great.

The room was very big, and there was a loft with a view of Mount Fuji. The actual room was much better than the hotel pictures. We booked late, so we couldn't book dinner at the hotel, but there was a very delicious tempura restaurant next to it.

The overall experience was pretty good some of the minor points for improvement: (1) hotel offers activities and most required reservation ahead of time (2-3days) which was not shared or communicated thus we were unable to participate during our stay (2) the restaurant seats were arranged with little clues though we went early we were not arranged into the place could see views (3) we forgot a coat at the hotel and was not aware until checkout the hotel has yet contacted us till now

It's about 10 minutes' walk from the 16th station of the red line. If you have a lot of luggage, it will be a bit tiring. We only have one backpack each, so we don't care about this distance. The room facilities are very new, with its own winery and supermarket. The decoration style and facilities are what I like. The breakfast and welcome snacks are really amazing. The service staff are very warm and enthusiastic. When I checked in, the waitress who received me was very patient to answer my travel questions and showed me the hotel facilities and things I need to know. It should be said that this is a satisfactory hotel. P.S. The sound insulation is also very good, which is my rigid need every time I stay in a hotel!

We loved our trip to Mt Fuji, it was even better with Fuji Ginkei, the staff were exceptionally great! We’re muslims and they did their best to cater food for us! An absolute wonderland, I highly recommend it you can even see Mt Fuji from the bedroom 🗻 Very clean rooms, the showers were amazing, the food was great, go for it guys!

Hotel Regina Kawaguchiko exceeded all expectations. The stunning views of Mount Fuji and the cozy, well-maintained rooms were perfect. What truly stood out was the outstanding service from the Chinese-speaking receptionist—his warmth and attention to detail made our trip extra special. A memorable and exceptional stay!

Very Good value for money! With welcome drinks (juice & house wines) & snacks. Fusion fine dining dinner mixed with Japanese & western style, decent presentation & taste good. Cozy room setting with high quality drinks ware. Due to bad weather, we didn’t use the outdoor bath tub but we believe that it should have the FJ Mountain view. The 5 different hot-spring private rooms are special, no reservation is required & we tried the hot stone chair & felt good! The hot-spring section also provides to ice lolly & drinks. Buffet as the Morning breakfast with variety of foods but only serve till to 9:15am. Hotel pack up service with several time slots & operated on time.

All in all, good and clean it was a classic hotel , breakfast is various and delicious recommend to stay here.

This is my first time in the Mount Fuji area. I booked the hotels pretty late so the price went up a little. But it was totally worth it. The hotel gave us free admission tickets to Fuji Q while we’re waiting for our rooms to be ready the day when we checked in. Fuji Q was huge- even if you’re not a rider you can still enjoy the fun atmosphere or just eat there. The weather wasn’t great but I think the park and the hotel made the trip still enjoyable. The room was very spacious and clean. If the weather was better, we should be able to see Mount fuji right from our window, and we actually did in one of the mornings there at 6AM! There’s an onsen at the hotel too. A great one. I love it. I will still want to return to this hotel if I ever want to go to Mount fuji or the lakes again. There’s a free shuttle bus to the lake station so it’s really convenient.

I had an absolutely wonderful stay at Fuji Gran Villa! From the moment we arrived, the staff was incredibly welcoming and attentive, ensuring every detail of our stay was perfect. The villa itself was stunning—beautifully designed, immaculately clean, and offering breathtaking views of Mount Fuji that felt like a dream. The amenities were top-notch, from the cozy beds to the luxurious private onsen. Every corner of the villa exuded comfort and tranquility, making it the perfect retreat after a day of exploring the surrounding area. The location was also ideal, with easy access to local attractions and serene surroundings that provided a peaceful escape from the city. What truly set Fuji Gran Villa apart was the thoughtful touches—the welcome snacks, personalized recommendations, and the staff's genuine care for their guests. It’s clear that they go above and beyond to create an unforgettable experience. I would highly recommend Fuji Gran Villa to anyone looking for a luxurious and serene getaway near Mount Fuji. I can’t wait to return!

Booked to go to Fuji-Q Highland, the hotel has its own outdoor hot spring, which can be used in the evening and morning. It is really comfortable to come back from a day in the amusement park and soak in the hot spring! The breakfast is also great! There are Japanese and Western options. I chose the Japanese one, which is delicious~

It was one of the best views I ever had from a hotel room. Cleanliness was superb and good sound insulation. Located near the theme park and had free carpark for guests.

Easily accessible with fantastic view and onsen. Room and furniture is old. Suggest to renovate the rooms.

a short walk from the train station, and a shuttle bus available at destinated time to Kawaguchiko Station, the hotel is not the 1st stop, and the bus might be full when it reaches.

We stayed one night and hired a driver for the trip. The view around there is beautiful, waking our just a few meters away there is a donki donki, where u can buy some things. And Walking along the street there are a few restaurants. Good point is we booked a family villa. There are two floor and two toilets. The bathroom is relatively small but ok for most Asian size. Hotel breakfast is just simple bread and cereal. So i would suggest to eat breakfast not in hotel. You can grab some food in hotel, but probably you will need to plan for another meal soon . But that’s totally not a problem at all as if you are travelling around the attractive places , you will easily find good food to fill your stomach . Overall this is a very great place to stay if you have own transport

The old building was renovated and ､ inside was beautiful and ､ clean room. There was a mistake and I couldn't confirm the reservation, but ､ I was able to stay somehow with a quick response. I think it is a good inn with human taste.

A fun glamping experience. I really think the cabins could benefit from management staying in them overnight from time to time - things like no hooks to hang things, dark and smoky vestibules outside the cabins, pots that don't work on induction heat etc. could be resolved. But overall a well-managed place in a nice location.