Hi,
3 Things to improve:
-Bigger bottles of water in the room or 2 more bottles.
-Faster room service and Bar service.
-Better lightning in pool area.
Nice facilities an the staff is very kind.
Thanks
The environment is very good, there are fast food restaurants, cinemas, clean rooms, rich breakfast, and the front desk staff are very warm.
Free hot water, free 24-hour gym, swimming pool.
Everything was great, except the food and drink in the hotel restaurant.
The Free margarita was the absolute worst tasting. Coukdvt drink it after struggling with it.
Has the Arracherra Tacos and Chicken & Tortilla Soup. Again absolutes horrible! And I’m that guy who eats everything and rarely complains about the food.
Service was good.
It's right inside the airport, very convenient.
When I searched for the hotel on Google Maps, it turned out to be 6 kilometers away from the hotel. I almost got lost. Finally, I called the hotel to confirm that it was inside the airport.
Hotel service is general, the location is very good. The difference between club king (7-12 floors) and city views (1-7 floors) is that the floor is a little higher and there is nothing to watch. A Hyatt hotel, knocking me when I was sleeping in the morning, the door said to change the battery of my door? It is very disappointing compared to the domestic Hyatt hotel. The price is very low.
Hotel with the basics, the rooms feel old, especially the air conditioning. It has a kitchenette, plates, glasses, pots, etc. The beach is good for snorkeling, it has a lot of rock, there is a lot of dangerous fauna, such as hedgehogs, we even saw a sea snake. The prices of food in the restaurant and drinks are not cheap, if you are going on an austere plan you better prepare your food. In general, good cost/benefit ratio.
We're so excited to come to PV for the very first time and also first time with the Hyatt Hotel Group as well we might be a little bit have a higher expectation but overall the check in process was smooth and very easy we got the room early upon arrival the reception is very attentive but we will not going to return here again one thing I like to give a credited to this hotel is the location very convenient with almost private beaches stunning view but the service is up and down all the time during our 3 night stay especially the one at the main pool the waiter who walking to ask for a drink he only asked the white people obviously I'm an Asian who sat in the Sun Lounger in between the two white ladies he kept coming back and ask those two lady for any more drinks services but never ask me he treat me like I'm a ghost who never existing there I was so disappointed,
The food
# the Italian restaurant we try out on the first night was the worse the most terrible horrible extremely ridiculous the test was super nasty we never ever want to go back to that restaurant ever again the pineapple juice taste like water with some of the pineapple scent an orange juice is very fake color is like very light yellow almost like water but it was terrifying
# The Sushi restaurant is just on average
# The Mexican restaurant although Not so bad at all
#The the one that we really love the most is the steakhouse the service excellent the food is the most delicious and the other one is the buffet that we recommend it,
The house keeping I have to kept bucking the reception to tell them come and clean my room but they never do we ran out of the toilet pepper they never spare anything in our room unless I have to ask for once you missed the morning cleaning room you will missed it for the whole day they will never return to check to your room ever again,
Another downside is the hotel is always under construction and outside by the walkway is very loud at night but not the whole night one thing I really hate about this place they claim they're 5 star hotel but I will give them only 4 or even less
All the public restroom throughout the property are very dirty smells so stinky everywhere you're trying to use it's very very ridiculous the hotel itself are dated,
Well overall I would say we enjoyed this stays because of the stunning beach view beautiful sunshine everyday again if you ask me would I be back here I would say ”NO”
Hotel near Zona Expo,Guadalajara62.5% of visitors choose this area
KKAI-KING2023.09.12
The hotel is very good, very clean, and the white tea perfume and bath products are very comfortable. The gym is on the 3F, and the meeting room is also very nice. The Guadalajara Expo is downstairs, which is very convenient.
Hotel near Zona Centro,Guadalajara37.5% of visitors choose this area
SShawanyierfeiyaomingcheng2024.11.16
The location is very good, next to a historical and cultural square. The soundproofing is very poor, and the front desk customer service is not good. Other guests checked in around 12 o'clock, but they didn't let me check in, and kept delaying my check-in until 4 o'clock in the afternoon. It's amazing that they didn't give me cookies! I suggest you don't stay at this hotel, the One Hotel next to it is better than this one
130 reviews
8.7/10
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Rp 1,362,039
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8.7/10
SSirary DiwathahunthaWe're so excited to come to PV for the very first time and also first time with the Hyatt Hotel Group as well we might be a little bit have a higher expectation but overall the check in process was smooth and very easy we got the room early upon arrival the reception is very attentive but we will not going to return here again one thing I like to give a credited to this hotel is the location very convenient with almost private beaches stunning view but the service is up and down all the time during our 3 night stay especially the one at the main pool the waiter who walking to ask for a drink he only asked the white people obviously I'm an Asian who sat in the Sun Lounger in between the two white ladies he kept coming back and ask those two lady for any more drinks services but never ask me he treat me like I'm a ghost who never existing there I was so disappointed,
The food
# the Italian restaurant we try out on the first night was the worse the most terrible horrible extremely ridiculous the test was super nasty we never ever want to go back to that restaurant ever again the pineapple juice taste like water with some of the pineapple scent an orange juice is very fake color is like very light yellow almost like water but it was terrifying
# The Sushi restaurant is just on average
# The Mexican restaurant although Not so bad at all
#The the one that we really love the most is the steakhouse the service excellent the food is the most delicious and the other one is the buffet that we recommend it,
The house keeping I have to kept bucking the reception to tell them come and clean my room but they never do we ran out of the toilet pepper they never spare anything in our room unless I have to ask for once you missed the morning cleaning room you will missed it for the whole day they will never return to check to your room ever again,
Another downside is the hotel is always under construction and outside by the walkway is very loud at night but not the whole night one thing I really hate about this place they claim they're 5 star hotel but I will give them only 4 or even less
All the public restroom throughout the property are very dirty smells so stinky everywhere you're trying to use it's very very ridiculous the hotel itself are dated,
Well overall I would say we enjoyed this stays because of the stunning beach view beautiful sunshine everyday again if you ask me would I be back here I would say ”NO”
GGuest UserLooking to travel with family? Highly recommended! This is a luxury hotel with a ”boutique” vibe and Excellent service. The breakfast buffet is one of the best in PV (have stayed in Sheraton, Westin). The pool is well-maintained, the kids playroom is awesome (Thank you Bibiana!). The property is very modern, very well maintained, though rooms are a bit small. We stayed at the Marriott in Cancun as well, similar experience. Best budget luxury resort in PV.
GGuest UserI don't usually post negative comments, but if this will help another traveler make an informed choice, I thought I'd let you know a couple of things. First, I booked a junior suite with an ocean view. The rooms are very nice and spacious. However, our ocean view was actually of telephone poles and wires and the thatched roof of the club across the alley. I admit, the ocean was in view, beyond these obstacles. Our original room was on the 4th floor and the first night our roof sprung a fast leak due to the downpour outside. It was mostly cleaned up and we were told to let the front desk know in the morning that we needed to move rooms.
I would have thought that due to the inconvenience of having to re-pack everything, that they would have given us an upgraded room. Instead, they gave us a junior ocean view suite on the 3rd floor with a closer view of the wires and rooftop. This room also had only one patio chair so even if we wanted to sit out on the patio, we wouldn't have been able to together. The resort itself has nice amenities.
해해The hotel itself is so great!
But I think I need a car to go to the hotel.
The hotel does operate a car.
There is also an airport pick-up service.
The height is so great to see the landscape and the facilities are great.
It's not cheap, but you can get the service you paid for.
The exterior of the hotel also contributes to making you want to go.
The rooms are spacious and wonderful. It has a large room that can accommodate 5 or 6 people and it seems to be a very good hotel for families to come and hospice.
AAnonymous UserWe upgraded to the Family Suite of three bedrooms, two bathrooms. Every single service person we encountered on the property greeted us with a smile. The grounds are beautifully landscaped. You are right on the ocean. The beach restaurant is excellent and has nightly entertainment with an exceptional vocalist as well as dancers and gymnasts. The on site sit down restaurant had the best gourmet food I have ever had for three meals daily. There is 24 hour room service available as well. The pools were very clean and heated well. The Kids Club had a variety of well thought out and executed activities for all age groups. The kiddie pool was very safe. There was a live Aladdin show while we were there that was so enjoyable for all, then activities after. The daily housekeeping as well as the unit being stocked daily with snacks and beverages was also exceptional.
PPatrick4yaI was very disappointed with my stay. The room was small, dark and depressing. It was an interior room with the window facing the lobby and not outside. The room smelled strong of mold and paint. The toilet Handel was broken. Most of the wood flood was warped and bubbled from clearly having been flooded at some point. I asked the front desk to change to an exterior room but they said none with a king sized bed were available. It was very noisy and every sound from the hallway echoed throughout out the room. I believe the was some sports team staying there and it was hard to sleep with kids running through the hall from room to room, shouting, and slamming doors constantly! I will not stay there again and recommend other nearby hotels that cost less!
AAnonymous UserI was at this location 2 years ago when it was Grand Fiesta Americana. The dinner restaurant menu and quality were excellent. As Hilton the quality of food at the restaurants has definitely gone DOWN from a 8 to 5. The night entertainment is very bad. They need to do some more fun pool activities and night shows. There is nothing to do at night after dinner. I would recommend working on better menu options, quality of food and entertainment. The Mexican restaurant has mainly American food. The Italian restaurant has very limited options and the food is not good at all. I couldn't even eat my Italian food. But the location, service and view of the hotel is excellent. I hate writing negative reviews but this is an honest review. Thank you!
FFraserI always stay at The Cowork Hotel, and it never disappoints. The hotel is spotlessly clean, providing a comfortable and inviting atmosphere, perfect for both work and relaxation. The internet is fast and reliable, which is a must for me when working remotely. The staff are incredibly friendly and attentive, always going out of their way to make sure guests are well taken care of. One of my favorite features is the hot tub, which is the perfect way to unwind after a long day. The location is also fantastic, close to everything you might need, making it easy to explore the area. Overall, it’s a great choice for both business and leisure stays!
GGuest UserPros:
- Good location
- Huge rooms
- Close to Malecon
Cons:
- Too crowded
- Noisy
- Only real option for lunch is their buffet place
- Pool is not clean
- Time share
- Staff could be a little more friendly
- Buffet is too busy/crowded
We had paid via Trip.com for the room with breakfast buffets included. The check-in staff said the payment has not been done and we still had to pay for the room and buffet separately. After 2 hours of confusion and waiting with a 1 year old, it was finally resolved. The staff did not feel sorry or apologize at all for their mistake.
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