Hotel Dengan sarapan di Lothian Timur, Inggris Raya

Nice staff and stylish room, breakfast is brilliant

This is one of the most stunning hotels in the area! We had a room with a private hot tub overlooking the sea and it was fantastic 😍 That hotel has everything to offer for a pleasant stay; the views, comfortable rooms, attentive personnel, delicious food and an amazing selection of drinks. Breakfast has a variety of options for vegetarians and vegans, so if you are a plant based, you will find lots of options on the menu.

Place was good and clean. As we don’t drive location was not really good for us though there was bus stop near to the place. It would be fine if there was no holidays, but since we went on new years there was no bus on that day and having an early flight we have to go before sunrise and there was no streetlight at all, it was scary. I guess we just booked it at the wrong time of the year, unless you drive it would be a good place to stay.

The overall experience was alright but not highly satisfied. I chose the hotel because we hope to stay in the Mansion with long history and heritage that hopefully make our family journey more enjoyable. Before we go, I searched for the comment on websites and found some travellers give bad comments e.g. small bathroom with mold, dusty table and floor mat, etc. Thanks for providing these honest comment so I reduce my own expectation a little bit. When we enter the hotel room, warm welcome received from hotel staff. We arrived at 15pm and thought we can have some teatime in the hotel but sadly we were told teatime must be book 24hrs in advance. They can serve us scones and tea instead. Then we went to our the double bed room 14sq.m one and it does look small, especially the toilet is small like a hostel or affordable stay instead of a hotel room charging gbp170 a night which we have expected it should be more than that. The sink was so small, have to wash hands really carefully otherwise water will be spitted everywhere. The tea corner, the alarm, the window were dusty, The cup and spoon were not clean properly. Despite all these, The bed was fine and comfy. The hotel building itself is historical and beautiful, with multiple dining rooms serving lunch, tea, dinner. Bar service serving drinks, large library, board games available for kids, very spacious greenfield and beautiful rose garden. Morning breakfast 8-10am is a self-service one and the food were hot and fresh. In overall, the beautiful nature surrounded and the historical building itself make the whole experience happy, but the hotel service and hygiene level do recommend for improvement.

For the price paid, I expect a good night's rest. However, the entire property was not soundproofed properly. Yes, I know it is an old property but it can still be soundproofed whilst maintaining its heritage status. As I was at Room 15 (by the staircase at the crossroads between rooms and above the kitchen), I could hear people walking up and down to get to/from their rooms when I was trying to sleep. And from very early morning I could hear the kitchen starting their work. The level of noise was ridiculous. And once when I called reception three times when a wasp flew into my room, no one picked up despite me calling 3 time. I had to go downstairs and find help. Ridiculous again.