2-Star Hotels in Canton of Lucerne, Switzerland

The hotel is quite a distance away from the train station moreover google maps is not updated as there is road under construction and it took some time for us to look for the correct way to the hotel. We arrived 30 mins earlier but the hotel wasn’t flexible and thoughtful and wanted to charge us $10 for early check-in. When we asked if can drop off luggage at their place, the hotel again wanted to charge $3 per piece. No hair dryer was provided in the room and we wanted to borrow from the front desk but it wasn’t available and asked to come back the next morning. We did so and they wanted to collect $20 as deposit. It’s additional hassle to use international adapter to plug in the hair dryer before able to use it.

Before check-in, you will receive an email with Lucerne's discount card. Download and generate a QR code, which allows you to ride for free. You can use the card number to connect to the city's free wifi. Get out of the train station and take bus 1 or bus 19 from platform A or platform R. It's three stops away. Continue walking from Löwen Center department store. You will see the gym on the first floor. The brown glass is not conspicuous. Press the door-opening button at the entrance to enter. Take the elevator upstairs and check in on the machine. Then you will receive an email with the password for all doors. You can also click ”get your key” and press the icon to hold your phone close to the door lock to open the door without contact. Check-out procedures are also handled by yourself on this machine. You don't have to make the bed yourself. A large towel and a pair of earplugs are provided. There is a row of recessed areas on the inside of the bed where you can put some items. The capsule is not stuffy and has air circulation settings. There is also storage space outside the capsule. Outside the room is a large cabinet for suitcases, which is really big enough. The password is a one-time password. It automatically bounces back to 0000 every time it is opened, so you have to set it again when you use it again. There are four sinks, four hair dryers, four separate toilets, and four separate showers in the female bathroom. Remember to wipe the water with the floor towel provided by the store after taking a shower to facilitate the next person to use. There is a large leisure area and reading area, providing some books and board games, and the floor-to-ceiling windows face the street outside. Everything is very clean and modern. It should be noted that there is no kitchen, only a microwave and a kettle, but there are bowls, cups and tableware, but during breakfast time, due to limited space, they have to put out their charged breakfast (ham, boiled eggs, cucumbers, tomatoes, cheese...), so only the kettle is left.

The service at the hostel was excellent from staff. The do consider big/heave luggage which need to carry high floor with offering locker system on the ground floor. Tq

It was a great experience to stay here. Location not far away from Luzern train station. Just have to walk across the bridge while enjoying the Chapel Bridge. Then a bit walk along the street and shops to go to this hotel. Excellence service from the front staff. I meet 3 different staffs along the stay and all of them are very nice and helpful. They even gave the map for interesting places around Luzern. 1 lady help us to call our next hotel using her private phone. Appreciate that much. Kettle and microwave can use from Japanese restaurant under the hotel because they work together. Nice experience staying in prison room. They also have free luggage storage room. Would really recommend to stay here..

Staff verry helpfull and friendly, location near bus stop, come with free ride on the bus rute 10 with visitor card that hostel sent by email. Lucerne is the best when it comes to serve visitor. I wish in europe all the toilet will use bidet, because it will be clean and hygienic.

The first time I stayed, I felt good, it is very recommended that the location is very good, check in or checkout time is very convenient for tourists

Paul und Joyce sind sehr herzliche Gastgeber. Wir wurden gut empfangen und es gab alles was wir brauchten. Kaffee, Gebäck, Schoggi... Die Zimmer sind gut, die Betten bequem. Wir fühlten uns fast wie Zuhause. Kommen gerne wieder

The hotel is in a great location, 300 meters walk from Interlaken West. The front desk service is very friendly, the room is very clean, there is free afternoon tea and free indoor bus card, and the breakfast is also good. In short, it is very cost-effective.

The wooden house hotel, the location is too comfortable, surrounded by mountains, this place is far away!