Hotel 3-Star di Canton of Geneva, Switzerland

We liked most of the hotel. The pricing was reasonable and it was in a nice and quiet area in Geneva. We found the beds to be comfy and felt the shower was excellent with a couple of different settings to get some good pressure. We had two twin beds and the room had enough furnishings in it to enjoy but it is just a place to sleep. The room ran a bit warm for us in late October but having the window open helped. They have a very good breakfast with a good variety of items like Swiss cheese, bacon, cured meats, breads and some good pastries. Coffee, tea and juice is also included and they have a few dispensers in the dining area. Hot water is available here in case you want to make a hot drink and bring it back to your room. When we visited this hotel there was an internet outage in Vernier so there was no wifi available at the hotel for the duration of our stay and our cellular was blocked. The parking garage was also doing some painting so it was tricky to figure out the parking situation and getting into the parkade because there was no signage. We had issues with the front desk because the staff did not inform us of these known issues while we were checking in and we found it somewhat frustrating but when we inquired about these issues at the front desk the staff that I spoke to was rude, argumentative and condescending while the one lady insisted that they told us during check in but we were simply providing feedback that they did not. We had booked a twin room and a double room for our family but the rooms were mixed around and we didn't figure it out until the next morning and just thought it was what it was. My wife and I could not help but notice that the staff in the breakfast area only asked people of colour for their breakfast card. Each time we went up to grab something they were asking someone of colour for their card to prove they were ok to dine in the breakfast area and it happened so frequently that it did not seem to be a coincidence. Staff could improve by asking everyone or simply having a front desk before the dining area where people could check in so they do not have to weirdly single people out. I believe the hotel was charging a 25 CHF fee per day for parking because it is a third party that operates the parkade. They did advise us that we could choose to pay this fee or pay at the machine in the parkade. When we asked about the costs of the parkade the front desk staff nor the parking operator could advise us what the overnight fees would be but someone later shared that we could check the machine when we go to check out and we found a payment schedule and only had to pay 15 CHF overnight. I have attached the payment schedule to this review. There is not much near this hotel but we felt it was a convenient overnight stay as we drove around Switzerland. We enjoyed some aspects of the hotel but there are definitely some opportunities to improve.

Pick up and set down at the airport, free transfer. The tram station is a short walk from the hotel, and about ten minutes to Geneve. The breakfast, continental, had good choice, fresh and plenty to start the day. The room was spacious enough and serviced every day.

Excellent location, right opposite to Geneva station. Allow early checkin, very nice services from staff. Room is clean and new. Great washroom setup and accessories. Suitable for business travellers too, will definitely book again next time.

The room is 15 square meters. It is indeed not very spacious after putting down a large bed, but the basic facilities are available and relatively easy to use. But it is not very ”friendly” to Chinese people, because there is no kettle or any glass cups in the room. I had to borrow a kettle from a local colleague to drink hot water and tea. In recent years, many hotels in Europe have provided kettles. This is the first hotel I have encountered that does not provide kettles. It is recommended to provide them for the convenience of Chinese tourists. The quality of breakfast is pretty good, a typical white restaurant, with cold milk soaked in cereal (many kinds), hot eggs and sausages (salty), bread (variety), cheese (several kinds), fruits (usually bananas, etc.) every day Oranges and green apples. I ate strawberries on the last day (although they weren’t very tasty). I was full but a bit tired after eating them for more than ten days in a row. It is recommended that I try something different every day. In addition, there are no vegetables at all, including European hotels. Served tomato slices and cucumber slices. The hotel waiters are quite enthusiastic and will say hello every morning when they meet at breakfast. However, the professionalism of the people at the front desk is worrisome: On the day of check-in, I arrived at the room and took out my luggage. However, a gentleman said that the room was wrong and that the floor needed to be cleaned and that I needed to be moved to the 6th floor. I was a little confused. I was angry, but later I cooperated with the move. I felt that it was due to the lack of seriousness of their front desk staff. The night before check-out, I went to the front desk to ask if there were any procedures because I applied for an hour late check-out, and a black guy was on the computer. After some operations, it was confirmed that no other procedures were required. As a result, I returned to the hotel at 12:30 that day to go upstairs to pick up my luggage. I found that I couldn't get on the elevator at all, so I had to go to the front desk. The gentleman who asked me to change rooms on the day of check-in handled it skillfully. Then I could take the elevator back to my room normally. I think this is also the standard practice for late check-out in China. I wonder if the black guy took the job after training. On the day I checked in, I applied for a public transportation card in Geneva, but the white man asked his colleague to open a written card for me. I was surprised because the city of Geneva changed it to an electronic card a year ago. I don’t know why he still has it. I was able to open and write cards. After struggling for a while, I decided to change it to an electronic card. I asked for my email address and received it quickly. But it always makes me feel that their business is unskilled and brings some unnecessary trouble to the guests. In addition, this hotel is very close to the train station, a 3-minute walk away, and almost a 3-minute walk to the lake. The location is convenient. There are many restaurants downstairs next to it, which is convenient for eating. The street is noisy at night, but the sound insulation effect of the glass in the room is good. Once the window is closed, you can basically not hear the noise outside. There are several night clubs around, which are said to be the best in Wa City. The neighborhood feels different from the hotel I stayed in before.

Hotel is great and bkfast great with a very good location just pop train station corvain. We were lucky to got a free Geneva transport from hotel too. Will stay here again if I visit Geneva again. Nearby many restaurants and super market too

Good decent hotel, but little hard to find the main entrance as it’s too inside the road side. Well maintained amenities and friendly staff, Room size not so spacious, Cleanliness is good.

Nice hotel, all in line with the other Ibis Hotels ie clean rooms and comfortable bed. I wish they have sheer curtains on windows, not blinds only. Breakfast is also fine, although hot plate with sausages was empty on both days I stayed (I’m vegetarian so not a big deal for me). Internet connection in room was good and speedy.

Just across main train station in Geneva. Booked 2 rooms for 4 persons but there were 6 beds in the 3 rooms. Asked for indoor slippers, given 4 complementary without question. Reception helpful with advises on what to do and where to eat.

The service is good. We booked a standard room for 2 people, and there was no extra charge for an extra child. The location is also good, very convenient to the train station, commercial street, and attractions. It's great

Good hotel, location is convenient to go by walk to the airport. Efficient staff, good bedding, perfect for a short stay before a flight 👍

We liked most of the hotel. The pricing was reasonable and it was in a nice and quiet area in Geneva. We found the beds to be comfy and felt the shower was excellent with a couple of different settings to get some good pressure. We had two twin beds and the room had enough furnishings in it to enjoy but it is just a place to sleep. The room ran a bit warm for us in late October but having the window open helped. They have a very good breakfast with a good variety of items like Swiss cheese, bacon, cured meats, breads and some good pastries. Coffee, tea and juice is also included and they have a few dispensers in the dining area. Hot water is available here in case you want to make a hot drink and bring it back to your room. When we visited this hotel there was an internet outage in Vernier so there was no wifi available at the hotel for the duration of our stay and our cellular was blocked. The parking garage was also doing some painting so it was tricky to figure out the parking situation and getting into the parkade because there was no signage. We had issues with the front desk because the staff did not inform us of these known issues while we were checking in and we found it somewhat frustrating but when we inquired about these issues at the front desk the staff that I spoke to was rude, argumentative and condescending while the one lady insisted that they told us during check in but we were simply providing feedback that they did not. We had booked a twin room and a double room for our family but the rooms were mixed around and we didn't figure it out until the next morning and just thought it was what it was. My wife and I could not help but notice that the staff in the breakfast area only asked people of colour for their breakfast card. Each time we went up to grab something they were asking someone of colour for their card to prove they were ok to dine in the breakfast area and it happened so frequently that it did not seem to be a coincidence. Staff could improve by asking everyone or simply having a front desk before the dining area where people could check in so they do not have to weirdly single people out. I believe the hotel was charging a 25 CHF fee per day for parking because it is a third party that operates the parkade. They did advise us that we could choose to pay this fee or pay at the machine in the parkade. When we asked about the costs of the parkade the front desk staff nor the parking operator could advise us what the overnight fees would be but someone later shared that we could check the machine when we go to check out and we found a payment schedule and only had to pay 15 CHF overnight. I have attached the payment schedule to this review. There is not much near this hotel but we felt it was a convenient overnight stay as we drove around Switzerland. We enjoyed some aspects of the hotel but there are definitely some opportunities to improve.

Pick up and set down at the airport, free transfer. The tram station is a short walk from the hotel, and about ten minutes to Geneve. The breakfast, continental, had good choice, fresh and plenty to start the day. The room was spacious enough and serviced every day.

Excellent location, right opposite to Geneva station. Allow early checkin, very nice services from staff. Room is clean and new. Great washroom setup and accessories. Suitable for business travellers too, will definitely book again next time.

The room is 15 square meters. It is indeed not very spacious after putting down a large bed, but the basic facilities are available and relatively easy to use. But it is not very ”friendly” to Chinese people, because there is no kettle or any glass cups in the room. I had to borrow a kettle from a local colleague to drink hot water and tea. In recent years, many hotels in Europe have provided kettles. This is the first hotel I have encountered that does not provide kettles. It is recommended to provide them for the convenience of Chinese tourists. The quality of breakfast is pretty good, a typical white restaurant, with cold milk soaked in cereal (many kinds), hot eggs and sausages (salty), bread (variety), cheese (several kinds), fruits (usually bananas, etc.) every day Oranges and green apples. I ate strawberries on the last day (although they weren’t very tasty). I was full but a bit tired after eating them for more than ten days in a row. It is recommended that I try something different every day. In addition, there are no vegetables at all, including European hotels. Served tomato slices and cucumber slices. The hotel waiters are quite enthusiastic and will say hello every morning when they meet at breakfast. However, the professionalism of the people at the front desk is worrisome: On the day of check-in, I arrived at the room and took out my luggage. However, a gentleman said that the room was wrong and that the floor needed to be cleaned and that I needed to be moved to the 6th floor. I was a little confused. I was angry, but later I cooperated with the move. I felt that it was due to the lack of seriousness of their front desk staff. The night before check-out, I went to the front desk to ask if there were any procedures because I applied for an hour late check-out, and a black guy was on the computer. After some operations, it was confirmed that no other procedures were required. As a result, I returned to the hotel at 12:30 that day to go upstairs to pick up my luggage. I found that I couldn't get on the elevator at all, so I had to go to the front desk. The gentleman who asked me to change rooms on the day of check-in handled it skillfully. Then I could take the elevator back to my room normally. I think this is also the standard practice for late check-out in China. I wonder if the black guy took the job after training. On the day I checked in, I applied for a public transportation card in Geneva, but the white man asked his colleague to open a written card for me. I was surprised because the city of Geneva changed it to an electronic card a year ago. I don’t know why he still has it. I was able to open and write cards. After struggling for a while, I decided to change it to an electronic card. I asked for my email address and received it quickly. But it always makes me feel that their business is unskilled and brings some unnecessary trouble to the guests. In addition, this hotel is very close to the train station, a 3-minute walk away, and almost a 3-minute walk to the lake. The location is convenient. There are many restaurants downstairs next to it, which is convenient for eating. The street is noisy at night, but the sound insulation effect of the glass in the room is good. Once the window is closed, you can basically not hear the noise outside. There are several night clubs around, which are said to be the best in Wa City. The neighborhood feels different from the hotel I stayed in before.

Hotel is great and bkfast great with a very good location just pop train station corvain. We were lucky to got a free Geneva transport from hotel too. Will stay here again if I visit Geneva again. Nearby many restaurants and super market too

Good decent hotel, but little hard to find the main entrance as it’s too inside the road side. Well maintained amenities and friendly staff, Room size not so spacious, Cleanliness is good.

Nice hotel, all in line with the other Ibis Hotels ie clean rooms and comfortable bed. I wish they have sheer curtains on windows, not blinds only. Breakfast is also fine, although hot plate with sausages was empty on both days I stayed (I’m vegetarian so not a big deal for me). Internet connection in room was good and speedy.

Just across main train station in Geneva. Booked 2 rooms for 4 persons but there were 6 beds in the 3 rooms. Asked for indoor slippers, given 4 complementary without question. Reception helpful with advises on what to do and where to eat.

The service is good. We booked a standard room for 2 people, and there was no extra charge for an extra child. The location is also good, very convenient to the train station, commercial street, and attractions. It's great

Feel like living in your own home. Although the hotel is not big, it makes you feel at home. A few minutes walk from the hotel to Lake Geneva opposite. There are also several bus stops next to it, and the traffic is very convenient. It is also close to UN and WTO.

We liked most of the hotel. The pricing was reasonable and it was in a nice and quiet area in Geneva. We found the beds to be comfy and felt the shower was excellent with a couple of different settings to get some good pressure. We had two twin beds and the room had enough furnishings in it to enjoy but it is just a place to sleep. The room ran a bit warm for us in late October but having the window open helped. They have a very good breakfast with a good variety of items like Swiss cheese, bacon, cured meats, breads and some good pastries. Coffee, tea and juice is also included and they have a few dispensers in the dining area. Hot water is available here in case you want to make a hot drink and bring it back to your room. When we visited this hotel there was an internet outage in Vernier so there was no wifi available at the hotel for the duration of our stay and our cellular was blocked. The parking garage was also doing some painting so it was tricky to figure out the parking situation and getting into the parkade because there was no signage. We had issues with the front desk because the staff did not inform us of these known issues while we were checking in and we found it somewhat frustrating but when we inquired about these issues at the front desk the staff that I spoke to was rude, argumentative and condescending while the one lady insisted that they told us during check in but we were simply providing feedback that they did not. We had booked a twin room and a double room for our family but the rooms were mixed around and we didn't figure it out until the next morning and just thought it was what it was. My wife and I could not help but notice that the staff in the breakfast area only asked people of colour for their breakfast card. Each time we went up to grab something they were asking someone of colour for their card to prove they were ok to dine in the breakfast area and it happened so frequently that it did not seem to be a coincidence. Staff could improve by asking everyone or simply having a front desk before the dining area where people could check in so they do not have to weirdly single people out. I believe the hotel was charging a 25 CHF fee per day for parking because it is a third party that operates the parkade. They did advise us that we could choose to pay this fee or pay at the machine in the parkade. When we asked about the costs of the parkade the front desk staff nor the parking operator could advise us what the overnight fees would be but someone later shared that we could check the machine when we go to check out and we found a payment schedule and only had to pay 15 CHF overnight. I have attached the payment schedule to this review. There is not much near this hotel but we felt it was a convenient overnight stay as we drove around Switzerland. We enjoyed some aspects of the hotel but there are definitely some opportunities to improve.

Pick up and set down at the airport, free transfer. The tram station is a short walk from the hotel, and about ten minutes to Geneve. The breakfast, continental, had good choice, fresh and plenty to start the day. The room was spacious enough and serviced every day.

Good decent hotel, but little hard to find the main entrance as it’s too inside the road side. Well maintained amenities and friendly staff, Room size not so spacious, Cleanliness is good.

Good hotel, location is convenient to go by walk to the airport. Efficient staff, good bedding, perfect for a short stay before a flight 👍