Hotel Bintang 3 di British Columbia, Kanada

I called the hotel before my flight to ask about the shuttle bus service, and the girl who answered was like a robot in her answers and didn't seem interested in giving me very detailed or friendly answers. I was a little worried about finding the bus and asked if there was anything I needed to know about how to find the bus, and instead of explaining that the bus would have the name of the hotel on it (which was the case in the end, but isn't always the case in my experience- and I have travelled a lot) she just very robotically said to go to the charter pick up area. The shuttle bus was the main reason I booked this hotel, and I was a little bit choked by this interaction. The room was okay, it was clean, but confusingly unlit. The only light connected to a switch in the room was by the door, the rest of the room was lit only by 4 lamps (one of which didn't work) and it was incredibly dark in the room, even in the morning hours after the sun rose. The comforter on the bed was just a piece of batting sandwhiched in between two white flat sheets rather than a duvet cover. It would have been a nice service to have brought me a toothbrush to my room when I called down to the front desk and requested one, instead they made me come to the front desk in my pajamas for one. The hallways stunk of **** covered up by perfume. The guy who checked me in was nice and friendly, even though he had a lineup of people waiting to check in late at night and that must have been a little stressful for him. Overall, I felt the customer service at this hotel could be improved. Even if $120/night is not wildly expensive for Vancouver, it's still a lot of money, and the customer service doesn't need to suffer as a result.

Perfect location and value for money! Just in the heart of Granville Toronto Downtown and few steps away from line train stations. Huge selection of food chains everywhere. Very accommodating staff and will consider booking again here!

Really nice spot to stop over for a couple of nights. The locations is just on the outskirts of town. However, they offer a free shuttle into the town in the evenings. Rooms were clean and had everything we needed. There is laundry facilities on site too as well as a hot tub. Breakfast was great, really enjoyed the waffles. And plenty to choose from. Would definitely stay again.

Kamarnya luas, bersih dan rapi, dua tempat tidur besar berukuran sekitar 1,5m dan sangat nyaman. Kamar mandi dibersihkan setiap hari. Ada 3 petugas pelayanan di meja depan yang bisa berbahasa Mandarin tidak ada sayur. Ada kopi dan air panas di lantai 1. Dekat dengan Stasiun Skytrain. Tidak jauh dan nyaman untuk kemana-mana. Sopir yang menurunkan kami di hotel sangat antusias. Dia bertanya tentang status penerbangan kami dan memberi tahu kami konter check-in mana yang harus kami tuju. Pelayanannya sangat baik!

Review hotel We recently stayed at the Century Plaza Hotel in Vancouver and had a great experience. The hotel's location is very convenient, situated right in the downtown Vancouver. It made exploring the city and accessing public transportation very easy. Our room was spacious, big space, clean, and well-appointed with a kitchen. The bed was extremely comfortable, ensuring a good night's sleep. We also appreciated the thoughtful touches like complimentary coffee and tea. The staff at Century Plaza were always friendly, helpful, and ready to assist with any requests, which enhanced our stay even further. One of the highlights was the on-site restaurant C|Prime, which served delicious Italian meals with a good variety of options. Overall, our stay at Century Plaza Hotel was fantastic. We will definitely return on our next trip to the city!

Front desk service and parking lot shuttle service was good. Restaurants service was hit and miss. Options were very limited. Food quality was very much below average for the cost. period.  Will avoid in the future.