Hotel 3-Star di Santa Catarina, Brazil

Negative point: lots of smokers. The room we stayed in the first night was full of cigarettes. The elevator no longer meets the hotel's demand. Positive point: cold air conditioning and excellent room cleanliness.

Simple hotel, more with good reception. Adequate service, easyness in the reservation confirmations. Maybe a list of nearby places for a meal or lost in the room missed. With very unstable Wi-Fi network.

Hello, this hotel was a surprise for me, and I made a booking based on the price offered, and I finally found a wonderful place to rest and enjoy the nature. The hotel is very careful, clean, very warm food and very careful staff, highlighting here Biologist William, who gave us a wonderful class during the journey! But I have already recommended to my children and friends, and I have also posted on the social pages for my followers; I certainly recommend, and I will return.

Foi a primeira vez que me hospedei no Plaza Blumenau, foi uma grata surpresa. O Hotel é ótimo em todos os quesitos. Será meu preferido em Blumenau.

Fácil acesso, boa localização e atendimento muito bom. A cama adicional dada para meu filho era um sofá cama.. o que nem sempre é muito confortável, deveriam ter avisado. Ainda bem que para crianças é mais fácil se adaptar Café da manhã bom

The hotel is very good, privileged location. Functional staff very receptive. Accommodations are super new, very well-cared swimming pools, saunas and spa's the guest's disposition! And also bikes to the guest can enjoy the city

The breakfast and breakfast is excellent! Cleanness leaves to desire, I had a rabbit full of the previous guest's hair in my room. Check in is early (11 hours) and I asked if I could stay in the hotel structure just after that time, because it was raining, and I was questioned by the attendant how long I would stay (indicating that I couldn't stay long). But at the end of the account, I stayed there for hours without any problem.

The hotel has a great location in the Camború Balneário, but it left to wish for breakfast because the orange juice served was acetic. I had a problem with the shower, but it was solved by the hotel team.

Excellent hotel, helpful staff. We went to a family with the baby and participated very well. Provides from baby cots to hot water bottles and room upgrades. Excellent location, adjacent to the seaside shopping area. We will definitely come back

I booked a room with a couple bed and a single bed for a stay at the weekend and they put me in a room with three single beds, positioned close to each other with one space in the middle to simulate a couple bed. I asked for the exchange of the room for which I paid and they told me there were no more rooms with double bed, that those who had had had already been occupied by people who stayed greater than my and even I explained that the description of the room for which I was staying I paid, it was different from what they were making available to me, they said it was what I had, I asked to talk to the manager and I sent an email explaining what happened. They called me by phone and told me that the room for which I was asking would be available only in another hotel, of the same network and that they could put me there, provided that I paid the difference of 700 reals per day!!!!!! I was angry and I wondered if you were talking seriously, so then she said everything right since you were coming right now, we managed to exchange the room for one with a couple bed, But you need to come now, because we'll clean and release your room to make available to other people. Finally, after they thought I should pay 700 more and go to another hotel, they found a room compatible with my reservation at the same hotel where I was and exchanged our room. To do so, we canceled the request from the restaurant where we were and went back to the horeal. The receptionist was arrogant and devoured, laughing when I said I was not asking for any favor, but asking for a room with the same description of the room I booked in advance and that was also paid in advance. They never had the attitude to apologize for what happened and I felt disrespected as a consumer. It was a situation that generated me unnecessary stress and that has overtaken my short trip and I still have to deal with it. The location of the hotel is excellent and the other staff very well-performing and educated.

Negative point: lots of smokers. The room we stayed in the first night was full of cigarettes. The elevator no longer meets the hotel's demand. Positive point: cold air conditioning and excellent room cleanliness.

Fácil acesso, boa localização e atendimento muito bom. A cama adicional dada para meu filho era um sofá cama.. o que nem sempre é muito confortável, deveriam ter avisado. Ainda bem que para crianças é mais fácil se adaptar Café da manhã bom

The TV was not working right the signal, I called the technician who came to the board, but soon stopped the signal again (i ended up with), the bar was not a pleasant service. The shower box had a terrible noise, lack of a oil, the ventilation in the room is not good.

Excellent hotel, helpful staff. We went to a family with the baby and participated very well. Provides from baby cots to hot water bottles and room upgrades. Excellent location, adjacent to the seaside shopping area. We will definitely come back

Local muito bom, confortável e bem caprichado. O café da manhã estava excelente também. A piscina muito agradável. Com certeza voltaríamos.

The hotel is very good, excellent location in the centre of Florianópolis.If you want to go to the beach this hotel is not near the beaches, it is in the central area of Florianópolis, but it is a good option for anyone looking for this region.

O hotel fica no centro, e tem boa localização, o quarto é limpo, tivemos alguns contratempos com o chuveiro quente, o café da manhã é cobrado à parte, então não tomei, não posso avaliar, e estacionamento também é cobrado a parte, logo torna a estadia pra quem está com carro, mais caro. Foi uma passagem pela cidade, então foi apenas uma diária, como sugestão seria bom melhorarem os lençóis pra inverno, estava frio.

Because of the epidemic, this hotel is not in operation. Instead, I switched to a better resort hotel on another beach of the same group. It has a sea view and the breakfast is also great.

The bed was very hard.

Dei uma nota baixa em comodidade pois tive um inconveniente pelo hotel não vender água. Tem apenas uma máquina automática que não passou meu cartão. Por isso tive que sair do hotel e comprar água na loja ao lado.

The hotel is very good, privileged location. Functional staff very receptive. Accommodations are super new, very well-cared swimming pools, saunas and spa's the guest's disposition! And also bikes to the guest can enjoy the city

The breakfast and breakfast is excellent! Cleanness leaves to desire, I had a rabbit full of the previous guest's hair in my room. Check in is early (11 hours) and I asked if I could stay in the hotel structure just after that time, because it was raining, and I was questioned by the attendant how long I would stay (indicating that I couldn't stay long). But at the end of the account, I stayed there for hours without any problem.

The hotel has a great location in the Camború Balneário, but it left to wish for breakfast because the orange juice served was acetic. I had a problem with the shower, but it was solved by the hotel team.

I booked a room with a couple bed and a single bed for a stay at the weekend and they put me in a room with three single beds, positioned close to each other with one space in the middle to simulate a couple bed. I asked for the exchange of the room for which I paid and they told me there were no more rooms with double bed, that those who had had had already been occupied by people who stayed greater than my and even I explained that the description of the room for which I was staying I paid, it was different from what they were making available to me, they said it was what I had, I asked to talk to the manager and I sent an email explaining what happened. They called me by phone and told me that the room for which I was asking would be available only in another hotel, of the same network and that they could put me there, provided that I paid the difference of 700 reals per day!!!!!! I was angry and I wondered if you were talking seriously, so then she said everything right since you were coming right now, we managed to exchange the room for one with a couple bed, But you need to come now, because we'll clean and release your room to make available to other people. Finally, after they thought I should pay 700 more and go to another hotel, they found a room compatible with my reservation at the same hotel where I was and exchanged our room. To do so, we canceled the request from the restaurant where we were and went back to the horeal. The receptionist was arrogant and devoured, laughing when I said I was not asking for any favor, but asking for a room with the same description of the room I booked in advance and that was also paid in advance. They never had the attitude to apologize for what happened and I felt disrespected as a consumer. It was a situation that generated me unnecessary stress and that has overtaken my short trip and I still have to deal with it. The location of the hotel is excellent and the other staff very well-performing and educated.

We were very well received, we arrived earlier than check in and we were offered to pay half a night and come in and even enjoy the breakfast, which by the way is very tasty and with variety. Great location everything perfect

The location is perfect, the breakfast is bored. But the facilities are bad. You have no waste in the room, only in the bathroom. To use TV you have to turn off the fridge. You have no chair in the bathroom. Our hygiene products were on the floor of the bathroom and in the pier wasn't going to put anything. The bathroom box was not clean. All is 220 so the hotel provides 1 super heavy transformer that should be returned soon after use.

Positive - The location of the hotel is good, is located in a square of the Central Beach of BC; - The comforts are clean (Our room was ok at least) Negative - The bed was well used (such as a variety of hairs), the paddle was not spooned, the washing vase was troubled, the small room was old covered; - the shower does not warm much; It is a good hotel for anyone who wants to go to bed alone and wants something well located. The breakfast is not served in the hotel, but in the next hotel (reliable variety).

Boa localização e café da manhã, mas não dei sorte no quarto, onde o ar condicionado não funcionava, porta travava onde demorava pra abrir e porta do banheiro sem tranca, de resto tudo certo.

Localização e estrutura boa. Café excelente. Atendimento recepção e manobrista otimos.

The hotel was quite comfortable, staff were also quite educated, the cost-benefit ratio was very good, considering the hotel prices in the region of Balneário Camború.

Simple hotel, more with good reception. Adequate service, easyness in the reservation confirmations. Maybe a list of nearby places for a meal or lost in the room missed. With very unstable Wi-Fi network.

The style of the chain store is the same as the style layout of the Hilton Garden Hotel in other countries. The environment is also good, that is, the front desk lady is not very good in English, and the overall feeling is OK. recommend.

I would return thousand times, in addition to a great location, a good coffee, a good service and pro value that was paid a great room, I found bed only a little uncomfortable , but it doesn't catch in anything! super recommendation

The hotel is excellent value for money, breakfast is rich than other hotels, lunch is also very good, the location is superior, just next to the 101 road

Café da manhã bom , limpo

Good hotel for the cost and benefit, I will surely come back, I didn't drink coffee at the hotel so I can't assess, the reception staff super careful ...

chegamos no hotel para fazer check in e o hotel informou que o cartao tinha sido recusado e nao havia cobrança a reserva. mostrei a minha fatura do cartao com o debito e mesmo assim queriam cobrar novamente. achei um absurdo isso. tive que entrar em contato com a trip.com para resolver o problema que era pra eles resolverem. no final acou dando tudo certo.

The hotel is just at the price, and it offers. Bed and bath are excellent, a refurbished place and everything appears to be new (mobiel, bed game, bathroom). Breakfast with few options but everything very pleasant and tasty.