Hotel Dengan spa di Lima, Peru

From arriving at the hotel, my family and I felt super welcomed. The hotel is beautiful and smells delicious. You get a free voucher for a drink at the roof top bar and a lovely jasmine smelling towel. These are some small but really nice touches. We had Lyon as the welcoming staff at the lobby, he is not only handsome but also very helpful and kind haha. The hotel is REALLY well located near the malecón de miraflores, which is on the coastline. It is a nice place to jog in the morning or walk around. There are bars and restaurants nearby in a very lively street. The hotel roof top bar has music and Latin nights Thursday to Saturday night, and I think it is open for adults 5-11pm. Kids can go before 5pm and enjoy the rooftop infonity pool. It is small but it has a lovely view. The room we had was enough for 4 of us. We did not try breakfast but it looked nice. The gym could be improved with some small additions. There are no yoga mats, dumbbells or kettlebells but one multi-purpose machine, and also a walking and bicycle machines. Unfortunately I did not take too many pics, I am sharing the few ones I took. I would definitely stay there again.

We stayed in one of the deluxe rooms at Naia Miraflores and found the room to be spacious, clean, and the bed very comfortable. The location is also great — central and convenient for exploring Miraflores . However, our experience was let down by some frustrating service issues. We arrived around midnight for check-in, having reserved two rooms, and were informed that only one room was ready. We were asked to wait 20 minutes for the second room. We politely asked if we could be given a different available room type instead, but were told we had to wait. Despite check-in being from 3pm that day — and our having paid for the full night — the staff offered no explanation or alternative. It felt like our concerns weren’t taken seriously. Additionally, the shower water in the deluxe room was cold, which was another letdown. If you're arriving late, we recommend calling ahead to confirm your room is ready to avoid a similar inconvenience.

Decent hotel. Bedrooms are decorated in an old fashioned way but clean. Service is great. A bit more pricey with room service than I expected but food was great and fast. Something I needed after a long day of travelling. Gym was okay, it had enough machines and wasn’t too busy.

We arrived very early after a connecting flight delay for up to 2 hours. Reception was very helpful ensuring our check-in was completed without any hassle and we need to hop on to bed after a long and tiring journey…..

Excellent location, great breakfast and customer service. There is also a spa at the basement that offers great massages at good value