Hotel Dengan spa di Zala, Hungaria

Не в первый раз в этом отеле. Питание, СПА, территория, чистота в номере- все было на самом высоком уровне. Персонал очень заботится о гостях, чего , к сожалению не скажешь о самих отдыхающих.

Love the hot jacuzzi and pool. Location wise is about 30mins walk to 'town' and attractions, 8mins to train station. Nearest restaurant is about 8-10mins walk. Everything was good, including my second night, the table lamp suddenly light up in the middle of the night around 1am. I called reception and the girl said technician needed an hour to come. However she came up to check and mange to off it after few attempts. I was not comfortable to stay in same room, she was kind to let me sleep in another room. Although I couldn't sleep well because of the incident, I still appreciate it. However when I check out the next morning, I expressed I wanted to feedback about the incident, the receptionist (a different lady) was very defensive and her attitude made me felt I was trying to creat problem. She said in harsh way that there is no *****, nothing happened before. In the first hand, I never say that there is *****, I just said I want to feedback about the light and I didn't get good sleep. The buffet breakfast and dinner are good. Overall I am happy with the hotel, except the final encounter with the receptionist during check out.

Heviz is a beautiful place. The location of this hotel is nice. The deluxe room is convenient, quite spacious for 2 people , with a balcony and a nice view. Food is good, various, for any taste. Treatment, exercises, swimming are well organized. Many thanks to staff for friendly and relaxing atmosphere. But the room housekeeping is very disappointing, no every day vacuum cleaning, dust removal, washing floor and cleaning in the bathroom. They just clean out the rubbish bins, that’s all. Within 4 nights stay there was no any normal cleaning, bathroom and toilet washing, bed sheets change. Highly recommend the hotel management to improve room keeping procedures.

Nice hotel, facilities are good. But found hairs on hair dryer, need improvement.

這個城堡是一個特別古老的城堡，裏面有兩個露天游泳池，裏面的晚餐和早餐特別特別好的，每次都可以提供驚喜。

酒店是不錯，就是有點偏了。喜歡安靜的選擇這裏，酒店整體配套很不錯！