I've stayed at this hotel in Chengdu many times with my best friend. It's really great.

On my second night in Chengdu, I had to leave on a train at 6 am the next day, so I just wanted to stay somewhere for the night. I stayed at this Ritz-Carlton again. Although many people call this the Ritz-Carlton floor, I think it's actually pretty good. I think the Ritz-Carlton is more suitable for me than the W. Location: Near Tianfu Square, not far from Chunxi Road, Taikoo Li, and Kuanzhai Alley. The location is very convenient for tourists, but it's not very close to the subway station. Facilities: The facilities here are pretty good. Although they may seem old, the materials used are of good quality, especially the rooms, which are good even among the Ritz-Carlton hotels. Service: The service here is also good. Although it's not particularly outstanding in Chengdu, where service is very competitive, there's nothing wrong with it. Recreational facilities: The dry and wet steam rooms in the changing room are very comfortable, and everything else is also good. The staff's thoughtfulness and warmth surprised me. I had to rely on a wheelchair to get in and out of the hotel for the past two days, so I met the treasure manager Carter from the concierge department. He took the initiative to arrange for someone to send a crutch to my room, saying that he hoped I could walk around Chengdu by myself. In addition, when the executive courtesy car service was fully booked, Carter saw my friend pushing me to Taikoo Li in the lobby on the first floor and immediately arranged for a colleague from the concierge department to drive us there. Sandy from the breakfast restaurant remembered the breakfast she helped me get on the first day when I was having difficulty moving. On the second day, she asked me if I wanted the same beef noodles, eggs benedict, and vanilla tea as yesterday (she even remembered that my late friend ordered a cappuccino) and took the initiative to help me get breakfast. On the third day, I was able to walk by myself. I met the cleaning lady in the corridor, and the waiters in the breakfast restaurant and concierge department all asked me about my foot injury. It felt warm to be remembered by the staff. Overall, although it's not an outstanding Ritz-Carlton, it's definitely not the floor. The excellent location and affordable price make it worth staying at.