Hotel Dengan Wifi di Washington, Amerika Serikat

I had request for a quiet zone room. But I got a room on the 2nd floor by the street which traffic started a lound noise since 4 am in the morning!!! Plus, every neighber rooms seems waking up since 5 am and so on. I only had 3 hours sleep here. Shuttle bus service to/from the SeaTac airport is a plus.

Location is convenient for South Tacoma. Public areas and rooms clean. Not that it is a located in commercial urban area with theft, I saw a van window was broke in to and tools were stolen. If you stay anywhere, park away from the fence in well lighted area and do not leave any valuable in your vehicles. ***** and theft are problem all over many states, so must protect yourself.

環境：不錯 舒適 整潔 設施：齊全 環境：整潔 舒適 乾淨

We arrived early after long drive and they usually charge $50 for early check-in, but the receptionist was super nice and let us in. Breakfast is good! They even have the waffle machine onsite! I like their sausage gravy too!

Easy check in, customer friendly and nice. No lift, must carry luggage up stairs to the room (2 bedroom penth house), level 1 is king size bed with table and chair with ensuite toilet, upstairs is queen size bed with ensuite toilet. Room is big with kitchen,electric hob, pot, bowl, plate, fork, spoon, knife, chopping board, pepper, salt, dish wash detergent, A lot of hanger for clothes, got iron board and iron, washing clothes is usd 3 per wash for 30mins and dryer is usd 3 per dry for 60 mins. Can Request for basket to put Washed clothes on dry clothes in basket, get it from reception. Everyday got breakfast, good variety, fruit juice, milk, coffee, chocolate milk, normal milk, yogurt, takeaway nicely packed burger jimmy Dean burger), pancake, has brown, scrambled egg, hard boiled egg, meat patty, black bean, vegetable (corn, carrot, green bean, long bean), got garnish and miso soup, quaker oat with different flavours. Got free sauces like tomato sauce, barbecue sauce, peanut butter, maple syrup, Nutella, grape and strawberry sauce. Juices available are apple, cranberry, orange juice. There is free plain bread for you to toast your bread in toaster. Car parking is free. Bath room with body wash, hair shampoo and hair conditioner. They will give floor mat, big bath towel, hair towel, basin towel. There is hair dryer (don't bring ur own hair dryer like Dyson supersonic if urs is singapore three pin plug coz voltage different cannot use in USA). There is 3 TV in total, one at living room, 1 in level 1 room another TV in level 2 room. There is fridge with freezer in the kitchen. I love my stay at residence inn!!

The hotel staff are friendly, but not helpful. The washing machine was not working after I paid and put in the clothes and detergent, then I called the front, then they told me the washing machine is not working. I asked them why didn’t they put out a notice, the front desk said he just found out when I call. At the beginning he asked me to wait till the next morning, then they can call the washing machine company to try to give me a refund. Anyways, they are not sure about if I get refund or not!!! At the end, going back and forth, the front desk agree to refund me in cash and give some detergent to go to another floor for the laundry. I arrive Seattle late around 11pm in the evening with the car. I paid for the daily fee for parking. As I will be leaving Seattle only few hours after checking out, they told me I could not leave the car in the garage until late afternoon because they need the space. I said I paid for a ‘daily fee’, so in principle I should be able to park the car till late afternoon, but they told me not, it is my choice to check in late and they cannot do anything to extend my parking till late afternoon. I asked them if that is the regulation, they should put that down clearly in the description and inform the guests in advance, particularly those international guests who might have another interpretation about the ‘daily fee’. At the end, they allow me to park until 2 pm which is too early for me and I need to change my plan at Seattle completely due to the parking issue. In conclusion, the general attitude is they are sorry if the guest has any problem, but they can’t help much!!!!!