Hotels With Wifi in Yamanashi Prefecture, Japan

We chose this hotel primarily for its fantastic location right next to Fuji-Q Highland – it's only a 5-minute walk away. The overall environment was very pleasant, and we happened to get a mountain view room, which was a nice bonus. The room itself was a decent size, allowing us to comfortably spread out our luggage, unlike the smaller rooms often found in city areas. The rooftop bath was a wonderful feature and contributed to a great overall experience. There's a convenience store nearby, though you'll need to walk a bit to get there. It's also conveniently situated within a 7-8 minute walk of both bus and train stations. All in all, this is an excellent choice, and I highly recommend it for anyone planning to visit Fuji-Q!

This was the most disappointing hotel stay of this trip, and quite possibly the worst service experience I've encountered in all my visits to Japan. We arrived at 8 PM only to be informed that the hotel's hot spring was closed. What was truly outrageous was their nonchalant suggestion that we take a taxi to an external hot spring to 'enjoy' ourselves, at our own expense. Is that considered customer service? To make matters worse, the staff member seemed to think this was perfectly reasonable. I was genuinely speechless by his attitude. When we expressed our dissatisfaction and requested a Chinese-speaking staff member to translate, he simply disappeared, only to return much later without offering any satisfactory solution. As for the room, it was truly an embarrassment to Japanese hospitality. I absolutely do not recommend this hotel; the value for money is abysmal. The only silver lining was waking up to a magnificent view of Mount Fuji right outside our window. I must, however, commend Ctrip; they provided solutions for this dispute even late at night, and their proactive follow-up was truly exceptional.

This hotel offers incredible value for money. Its location near Kawaguchiko Bridge is fantastic – it's just a short stroll away, and from there, you can capture stunning reflections of Mount Fuji. You'll find plenty of restaurants, supermarkets, and convenience stores in the immediate vicinity. For breakfast, you can choose between Japanese and Western options, and the curry is especially delicious. While the rooms are on the smaller side (a 24-inch suitcase might not fully open), they are thoughtfully designed and fully equipped with everything you need. The absolute best part is the complimentary shuttle bus! It runs frequently between the hotel and Kawaguchiko Station throughout the day. What's even better is that you can pre-book a shuttle to Mishima Station a day in advance – truly an amazing perk. I highly recommend this hotel for anyone visiting Kawaguchiko.

Really enjoyed the stay with the hotel. Staff were all friendly and helpful. It was my girlfriend’s birthday and they had a dessert specially catered to her during the dinner. The dinner was fantastic, breakfast was even better ! We accidentally left our belongings in the hotel and the staff were quick to respond and even delivered to us at the bus station. 10/10 would come back for another stay☺️☺️

The stay was awesome and the staff are very kind and helpful, providing very clear information to all the servives and activities we can do. We were welcomed with complimentary snacks, drinks and even wine after check in. And there is also a complimentary ramen supper available, which feeds our empty stomach after a whole day. The coffee and hot chocolate is also availavle 24 hours complimentary. There is also different onsen theme available, private and public which we had tried out all. Do note on some of the rules when using the onsen. The breakfast is very good and tasty. We had our first Japanese style breakfast and tried the local Hotou and 纳豆 as well. Location wise is slightly outskirts from the Fujikawaguchiko station but there is shuttle bus available for transfer. However, we drived but didn't had the chance to take the shuttle bus. Parking wise a lot of spaces available so that's not a worry. Ultimately, the best of the best is the Mount Fuji voew from our balcony and there is also onsen available in the room. Overall, we had a very good stay and would recommend for anyone who would like a good and comfortable stay. 5 star service.

Nice breakfast! It has great variety of breakfast choices ranging from Japanese, Western and Chinese food, the taste is really authentic and delicious! The Mt Fuji view from the hotel restaurant gave us an unforgettable experience and I will definitely visit this hotel again!

The breakfast was mediocre. The shuttle service a mess. Waited 40 minutes once despite being told it was going to be 20 minutes. No updates while waiting. The air conditioning is no actual air conditioning but rather a ventilator. You have to stick to a certain time slot for breakfast. You you have to make a reservation for the hotel’s own restaurant. Has to be done until 7 PM. Otherwise the restaurant will be closed even though the opening hours are until 9 PM. THe view and the fact there is an Onsen is the only positive thing 

This place is little gem in Kawaguchiko. We got the Japanese style room with a bonus view of Mt Fuji. The staff were lovely and the onsen downstairs with traditional robe was a lovely bonus. Of our 2 week holiday in Japan this was a really stand out stay.

Staying at a ryokan facing Mount Fuji was like stepping into a different rhythm of life — one where everything slows down, and every detail feels intentional. From the warm welcome to the soft tatami floors and the sound of the wind rustling through the trees outside the shoji screens, it was peace in its purest form. Watching the sunrise over Fuji-san in the quiet morning light, soaking in the onsen with a view I’ll never forget, and sharing traditional meals that felt like art — these are the moments that stay with you. Grateful for the stillness, the hospitality, and the kind of memories that settle deep in your soul.

It’s about 10 mins car ride from train station to gran princess hotel. There is no pick up service or shuttle bus after 5 pm so very inconvenient esp those who are out to various attractions esp its cold wintry weather season. You can call from tourism centre between 3 pm to 5 pm. There are not many taxis around and have to wait for a long time and hotel staff does not offer help to do any booking for us and it’s wet and cold for all of us.  The morning breakfast BBQ and onsen are a plus and you can chill out otherwise it’s far to get to 7 eleven store. In house restaurant is not available if you do not book one day in advance and only have option of ordering room service which a bit pricey.