The room was absolutely beautiful and very modern. It felt like home. I've done Hiltons and Kempinskis for double the price of Luxotel and yet I liked the Luxotel room more than the others. The staff is always there to respond to your wishes and takes care of you. The price of the restaurant is reasonable and the food is of excellent quality.
The only negative point I found was the lack of insulation of the bedroom door. The wind got in, as did the noise of people in the hallway.
The pool area is very nice. There are 2 adult pools, the family pools and the slide are located so as not to interfere with the adult pools. The beach is beautiful, you can snorkel. Very attentive service. The location of the hotel is great because it is right on the Red Sea. You can also have dinner outside of the hotel. The breakfast buffet is rich and varied. A very relaxed stay.
Nestled along Jordan’s stunning Red Sea coast, The Westin Saraya Aqaba Resort & Spa offers a revitalizing retreat where modern elegance meets wellness. With 289 tastefully designed rooms, including 23 spacious suites, all featuring breathtaking views of the Gulf of Aqaba and Saraya Lagoon, our resort promises an unforgettable escape. Savor exclusive culinary journeys across three distinct dining venues, rejuvenate at our state-of-the-art Heavenly Spa, unwind by the outdoor pool or lagoon beach, and stay active at our fully equipped WestinWORKOUT Fitness Studio. Ideal for families, we also feature one of the largest Kids Clubs in Aqaba. For memorable events, our versatile spaces include a grand 416 sqm ballroom, perfect for every occasion.
Everything was fine, but I faced a problem with the lack of availability. For example, I contacted the receptionist in the morning and asked for the room to be cleaned and for my shoes to be changed (the room was cleaned, but the shoes were not provided). In the evening, I asked for the shoes to be provided, and the receptionist replied, ”Immediately,” but my request was not met.
Love this hotel! The service is very good and warm, and the dinner in the hotel is also good. The decoration of the entire hotel, including the rooms, is very Arabic. I don’t know why it doesn’t look photogenic in photos, but it actually looks pretty!
the call center in Egypt were very rude hang up on me , the second call to confirm reservation they are unhelpful and took them 18 min to confirm simple thing
they kept me on hold for simple thing, they were unhelpful without any knowledge about hotel booking and rooms
one of our rooms 631 a/c was not working
very disappointed with hilton this time
to be fair, the reception disk T HILTON aqaba were very nice and helpful and tried to compensate us
Beautiful hotel close to the city center but there is not much to do there.
The hotel is a haven of peace where you are cut off from the world, you dress as you wish which is not necessarily the case outside.
The private beach is small, too bad we can't access the other hotels (walls delimit the hotels)
Small swimming area due to all boats passing nearby.
For a 5* the curtains with holes are average.
Otherwise everything else is great.
The breakfast buffet is huge and varied. The restaurants, on the other hand, are expensive and not great compared to the quality in the city center. They should have created a self-catering restaurant like in the morning.
First of all, I live in both Bubble and UFO. They both belong to the Luxotel camp and share the lobby and restaurant together. So it can be compared that the good thing is that the camp is beautiful and the room is a relatively luxurious tent. The air conditioner is warm and cold. Self-control, Bubble has hot water but I didn’t have hot water when I took a bath in UFO (washed within the time they stipulated), breakfast and dinner buffet are included in it, the food is very rich, and there are restaurants that can be ordered all day during the day But the food is very average, but it is understandable because most of the guests go out to play during the day. Because of the structure, Bubble needs to be blown by air all the time, so it is noisier than UFO, but it is brighter because it is basically transparent and more One room, UFO is like a tent, and it feels more solid. When it rained heavily on the first night in Bubble, a little rain still seeped in. This is not good or bad, it depends on personal preference
Let me talk about the points to pay attention to. First of all, it is a place that defrauds tourists. The drinks in the restaurant are all above 3JD, which is equivalent to 30 yuan for a bottle of Coke, and a plate of the simplest pasta costs more than 100 yuan. If you If you want to exchange money, the exchange rate given by the hotel is much lower than outside, because the hotel is in the desert, unless you are driving a four-wheel drive SUV, don't follow the navigation to drive inside! There is their meeting point at the motorway exit closest to the hotel, park there and let them pick you up! I was so focused on driving that I didn’t notice this, and as a result, I drove the car into the desert and ran aground according to the navigation. I called them to ask them to rescue them, but they insisted that I send them the location by WhatsApp. I said I didn’t even have it. How to send it to you! I explained several times that I used googlemap to get here from Petra, and now I am 10 minutes away from you, which is 4.7 kilometers away (Figure 4). You can follow the navigation on googlemap and walk backwards to find me, wouldn’t it be good? ! But they refused to listen to them, and asked me to send the address over and over again. After more than an hour, I gave up waiting and started hiking in the desert for more than one kilometer. I found a car and rescued me. A driver from another camp and his car The Russian tourist helped dig my car tires out of the sand and helped me drive the car to a place where I could see the camp, the big Russian guy asked me where I was from, I said China, then he said Russia and China We have always been good friends 👏, so cute! I finally arrived at the camp just like surviving in the wilderness, but no one cared about how I saved myself in the end! ? And complained that two cars lined up to find me! ? Because that afternoon I also arranged to see the performance on the train (included in the Jordan pass), which is actually not far from their meeting place. I want to pick up and drop off at the hotel because I don’t dare to drive anymore. They I asked for 40JD in cash, and I didn’t allow it to be recorded in the room. You know, I also asked for 40JD in cash when I traveled the next day. I said that I really only have 37JD left, and the driver said that’s ok, please take it carefully.
First, I’ll note the advantages, of which there are many:
- cool atmosphere around and in the evening (the unique flavor of Arab culture is created by the dabka dance, which is danced by top managers of the hotel together with male visitors immediately after dinner)
- cozy courtyard
- the dome room has everything you need to take a shower and relax.
- we were fed several times for free (access to the restaurant buffet)
- interesting food (but the choice is quite modest)
Minuses:
- it’s very hot in the dome during the day (air conditioning will not improve the situation), but we were offered to wait in another tent room, for which thanks to the hotel managers.
- synthetic bedding and blankets
- there is no lunch, so if you want to eat you need to take something in reserve (the camp only has breakfast and dinner)
Overall, a cool place.
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Very Good
78 reviews
8.9/10
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8.3/10
Very Good
BBASEM BISHARAthe call center in Egypt were very rude hang up on me , the second call to confirm reservation they are unhelpful and took them 18 min to confirm simple thing
they kept me on hold for simple thing, they were unhelpful without any knowledge about hotel booking and rooms
one of our rooms 631 a/c was not working
very disappointed with hilton this time
to be fair, the reception disk T HILTON aqaba were very nice and helpful and tried to compensate us
GGuest UserLove this hotel! The service is very good and warm, and the dinner in the hotel is also good. The decoration of the entire hotel, including the rooms, is very Arabic. I don’t know why it doesn’t look photogenic in photos, but it actually looks pretty!
GGuest UserEverything was fine, but I faced a problem with the lack of availability. For example, I contacted the receptionist in the morning and asked for the room to be cleaned and for my shoes to be changed (the room was cleaned, but the shoes were not provided). In the evening, I asked for the shoes to be provided, and the receptionist replied, ”Immediately,” but my request was not met.
DDafetahiOur stay at Shaheen Camp was an incredible experience, even though we were transferred to Hasan Zawaideh Camp due to the low season. Since the camps are next to each other, and likely have the same owners, the transition was seamless, and we were warmly welcomed upon arrival.
From the moment we arrived, the hospitality was exceptional. The staff made sure we felt at home, offering delicious tea, traditional dance, and live music, creating a truly immersive Bedouin experience. The variety of tours and activities they provided allowed us to explore the breathtaking landscapes of Wadi Rum in an unforgettable way.
The food was outstanding—authentic, flavorful, and beautifully prepared. Every meal felt like a special occasion, adding to the magic of our stay.
The only minor point for improvement was the bed setup, as it was made up of two single beds combined, but honestly, this was such a small detail compared to the overall incredible experience we had.
If you’re looking for a welcoming, authentic, and memorable stay in Wadi Rum, I highly recommend Shaheen and Hasan Zawaideh Camp. I would gladly return for another unforgettable adventure!
DDonovan_lWe really enjoyed our stay at UFO Luxotel. One thing to note is that the hotel is not within the Wadi Rum protected area, so it is about 5 minutes drive to the main gate. The hotel does have some partnership with the local bedouins who can take you on a desert or camel tour, but it is better to liaise with the local bedouin on your own. The bubble tents are really nice, made of plastic, comes with a standing shower, washbasin and a comfortable bed. There is air conditioning inside the tent. Outside the tent, there is a hammock and some chairs. At night, the weather in the desert can get quite cold so we enjoyed the special fur blanket provided in the room. There was a stargazing photography course but we did not sign up for it. The food was absolutely delicious, from the dinner with local dishes and underground baked lamb, to the breakfast buffet. Since our tent was quite far from the entrance, there was a buggy to send us to our room. But on the day of the checkout, after calling reception, the buggy took a bit longer than expected. Overall we enjoyed our stay in the desert in these luxury tents, and the price was affordable.
GGuest UserFirst of all, I live in both Bubble and UFO. They both belong to the Luxotel camp and share the lobby and restaurant together. So it can be compared that the good thing is that the camp is beautiful and the room is a relatively luxurious tent. The air conditioner is warm and cold. Self-control, Bubble has hot water but I didn’t have hot water when I took a bath in UFO (washed within the time they stipulated), breakfast and dinner buffet are included in it, the food is very rich, and there are restaurants that can be ordered all day during the day But the food is very average, but it is understandable because most of the guests go out to play during the day. Because of the structure, Bubble needs to be blown by air all the time, so it is noisier than UFO, but it is brighter because it is basically transparent and more One room, UFO is like a tent, and it feels more solid. When it rained heavily on the first night in Bubble, a little rain still seeped in. This is not good or bad, it depends on personal preference
Let me talk about the points to pay attention to. First of all, it is a place that defrauds tourists. The drinks in the restaurant are all above 3JD, which is equivalent to 30 yuan for a bottle of Coke, and a plate of the simplest pasta costs more than 100 yuan. If you If you want to exchange money, the exchange rate given by the hotel is much lower than outside, because the hotel is in the desert, unless you are driving a four-wheel drive SUV, don't follow the navigation to drive inside! There is their meeting point at the motorway exit closest to the hotel, park there and let them pick you up! I was so focused on driving that I didn’t notice this, and as a result, I drove the car into the desert and ran aground according to the navigation. I called them to ask them to rescue them, but they insisted that I send them the location by WhatsApp. I said I didn’t even have it. How to send it to you! I explained several times that I used googlemap to get here from Petra, and now I am 10 minutes away from you, which is 4.7 kilometers away (Figure 4). You can follow the navigation on googlemap and walk backwards to find me, wouldn’t it be good? ! But they refused to listen to them, and asked me to send the address over and over again. After more than an hour, I gave up waiting and started hiking in the desert for more than one kilometer. I found a car and rescued me. A driver from another camp and his car The Russian tourist helped dig my car tires out of the sand and helped me drive the car to a place where I could see the camp, the big Russian guy asked me where I was from, I said China, then he said Russia and China We have always been good friends 👏, so cute! I finally arrived at the camp just like surviving in the wilderness, but no one cared about how I saved myself in the end! ? And complained that two cars lined up to find me! ? Because that afternoon I also arranged to see the performance on the train (included in the Jordan pass), which is actually not far from their meeting place. I want to pick up and drop off at the hotel because I don’t dare to drive anymore. They I asked for 40JD in cash, and I didn’t allow it to be recorded in the room. You know, I also asked for 40JD in cash when I traveled the next day. I said that I really only have 37JD left, and the driver said that’s ok, please take it carefully.
GGuest UserGood value hotel in Jordan
I have stayed in 5 hotels during 11 days of trip in Jordan. This is the best one !⭐️⭐️⭐️⭐️⭐️
All of the staffs are so friendly and nice. The restaurant staff is helpful and considerate . On the second day morning, she remembered my breakfast preference 😨, even the details.
There’s an Italian restaurant right near the hotel. You can enjoy discount yet there were cakes,drinks and shisha.
The room is so comfortable and new. I love the design. The night view is so lovely and magnificent. The amenity are good , it’s way better than Movenpick hotel. This hotel offers Dead Sea products for the guests. You can have free drinks from the fridge as well.
AArtemThe hotel is generally excellent, but a little tired. It is worth considering: in winter the swimming pools are open until sunset, there is an indoor jacuzzi and baths (separate for men and women; open until 23:00). You can bring one bottle of alcohol and sealed grocery items into the hotel. You cannot bring food from restaurants outside the hotel.
VVasgasIn general, I recommend this place. This hotel is designed for travelers with a rented car.
Before checking in, contact the staff. They will give you a phone number. I contacted them via WhatsApp. We were told where to come and leave our car, it was a gas station, and then they took us away in their Toyota Hilux. When checking in, we were offered a package of services: a 4-hour jeep tour of the Wadi Rum desert, unlimited dinner but drinks are paid, and a night excursion to the desert with lying on the sand, tea and hookah. Everything costs 200 JD for two. We did not bargain, everything suited us. There is also an excellent breakfast with drinks included in the price of accommodation.
We were given room M5, this is a bungalow on the 1st line. The view from the window is gorgeous. There is a good bathroom, towels and toiletries. Two single beds, a balcony. Air conditioning. No TV. A table and two chairs.
WIFI is only in the restaurant area.
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