Location very nice
Very hygienic and clean
The staff very Co-operative
specially the Calcutta girl on the front desk ANUSHMYA or something like that was such a kind , humble and versatile person she helped me so much in guiding
Foreigners who don't have pay tm or Google pay Pls take enough cash , no usd can change also
The hotel is very good in Srinagar. It is built against the mountain and is very safe. There is the only entrance to the mountain below, and the UN observer camp is below the hotel. There is a place to eat when you go out, and it is very convenient to go to the center of Srinagar nearby, walking to Banda Lake. The room is not small and hot water is enough. The breakfast was good.
Holiday inn katra is very beautiful property with a breathtaking view. The location is perfect for a peaceful n near railway station. The staff is very polite n well behaved. The food is delicious. The hotel is clean and functional. I really enjoyed my stay and will definitely visit again
I recently stayed at Sarovar Portico for two nights, and it was a wonderful experience. Room: The room was very good—clean, comfortable, and well-maintained. The decor was tasteful, and the bed provided a restful sleep. Service: The service was exceptional. The staff was attentive, courteous, and always ready to assist with a smile. They went out of their way to ensure that all our needs were met promptly. Amenities: The amenities were excellent. We made good use of the fitness center and the swimming pool, both of which were well-equipped and maintained. The hotel also offered several other facilities that enhanced our stay. Food: The food was awesome. We dined at the hotel’s restaurant and were thoroughly impressed with the quality and variety of the dishes. Everything we tried was delicious, and the dining experience was top-notch. Overall, Sarovar Portico provided a fantastic stay with great rooms, superb service, good amenities, and delicious food. Highly recommended!
Location and food is amazing. View is also good but the rooms are average. Wifi was also not working well as there is only BSNL available till now in the area. Washrooms were average. Prices are little bit on higher side maybe because it’s one of the remote area of Kashmir. Overall it was average stay and can be considered one of the good option in the area.
The hotel offers a comfortable and pleasant stay with clean rooms, friendly staff, and convenient amenities. Its location is ideal for exploring nearby attractions. The service is great and the overall atmosphere is welcoming. A solid choice for Srinigar.
Fabulous location, we were welcomed very warmly and the car was valet parked which was important as it was cold and raining.
We were offered a warm drink and a comfortable place to sit whilst the formalities of check in were completed.
We didn’t even have time to finish our drink before we were offered an upgraded room at no extra cost. WOW!
The room was spacious, beautifully dressed and we were shown our own private balcony with the most spectacular view and this was also very nicely furnished.
Everything was as we’d hoped and expected, because the hotel is EXPENSIVE, but we received exactly what we paid for.
All the staff were attentive, friendly and helpful.
Unfortunately the Pandemic has affected everyone and this hotel has had to do it’s best to survive these difficult times.
The facilities in the Spa have been cut back to save costs but when we went to use it the place was warmed and treatments were enhanced to ensure we were more than satisfied.
Luxury is expensive and we really enjoyed the pampering!!!
All I can say is that this hotel and the treatment of their guests is everything you would expect for the price you have to pay.
If wehad unlimited money we would stay only here when we visit Kashmir, which I do often to visit family.
Even when we do visit family here we often visit the hotel, just to enjoy the gardens and admire the building and the ambience.
Although we may not spend one penny on these visits the treatment by the staff has always been the same as we experienced on this visit.
One word to describe this hotel FABULOUS.
Amazing
42 reviews
9.6/10
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9.6/10
Amazing
GGuest UserFabulous location, we were welcomed very warmly and the car was valet parked which was important as it was cold and raining.
We were offered a warm drink and a comfortable place to sit whilst the formalities of check in were completed.
We didn’t even have time to finish our drink before we were offered an upgraded room at no extra cost. WOW!
The room was spacious, beautifully dressed and we were shown our own private balcony with the most spectacular view and this was also very nicely furnished.
Everything was as we’d hoped and expected, because the hotel is EXPENSIVE, but we received exactly what we paid for.
All the staff were attentive, friendly and helpful.
Unfortunately the Pandemic has affected everyone and this hotel has had to do it’s best to survive these difficult times.
The facilities in the Spa have been cut back to save costs but when we went to use it the place was warmed and treatments were enhanced to ensure we were more than satisfied.
Luxury is expensive and we really enjoyed the pampering!!!
All I can say is that this hotel and the treatment of their guests is everything you would expect for the price you have to pay.
If wehad unlimited money we would stay only here when we visit Kashmir, which I do often to visit family.
Even when we do visit family here we often visit the hotel, just to enjoy the gardens and admire the building and the ambience.
Although we may not spend one penny on these visits the treatment by the staff has always been the same as we experienced on this visit.
One word to describe this hotel FABULOUS.
KKangkan- The hotel location is good. The only challenge is the continuous railway announcements coming to you. But that is bearable.
- The front desk is really helpful. I was tired from a trip and they helped me check in a couple of hours before the scheduled check-in time seeing my tiredness.
- Good ambience overall with a separate dining area and secured lifts.
- The toilet (room# 201) was dirty - specifically the WC.
- Bathroom exhaust fan is too noisy.
- No wardrobes.
- Delayed service - asked for shower caps as caps are available on de***d only. It took almost an hour to deliver after repetitive calls.
- They need to consider providing an electric water kettle in the room seriously. The common area service for tea/coffee and hot water is good. But does not provide the right level of service and comfort.
- If someone wants to drink multiple glasses of warm water, the person needs to go and sit there.
- Morning tea, you need to go outside the room
I think considering the cost of an electric kettle, it could be more economical and ***ageable.
GGuest UserThe location was kind of convenient but then again, to what?
The service was friendly, proficient and professional.
I spilled a beverage on the bathroom floor so I used some tissues to wipe it off, lo and behold the tissues turned black. I was gobsmacked. Similar situation occurred in the living area with identical results. So needless to say hygiene is not of primary importance. Also when closed the toilet seat, the rear of the cover was stained with, I would imagine, urine.
The Kitchen: The Chef and the maitre de saved the day as the dinner was of a very high standard, Congratulations guys, well done 👏 ✔️
SSafwaanThe location is walking distance to lal chowk. It's a quiet road, fairly clean. Decor is nice, room has heater and electric blanket and fan. Warm water seems to be available mornings but mostly not on evenings possibly because of the freezing temperatures this time of year. For me personally it was a problem as i normally take evening showers as well. Every room had a window afaik. Breakfast was highly enjoyable and recommended. Staff are polite and helped me get auto as well on my departure. Overall the experience was pleasant enough and if you only normally take one bath shower a day it would be ok
VVik SharmaGreat location and service - very attentive, responsive and supportive staff. The food was just about acceptable (ok-ish/so-so). But the overall experience wasn't that great as the hotel looks and feels very tired and run down. The furniture and ambiance were very shabby. Bed and bedding need to be replaced pronto (probably all over 20 years old, and it shows/smells!). The whole place needs a refurb and a facelift to meet Radisson standards. Until then, it's a 2 or 3-star hotel at best. Nothing even close to 4-star and 5-star is out to the question.
GGuest UserThe dining options were exceptional, offering a tantalizing array of culinary delights to suit every palate. The staff were friendly, attentive, and went above and beyond to ensure our comfort and satisfaction. Whether relaxing by every moment at aziz palace houseboat was pure bliss. Without a doubt, this is a gem of a houseboat that i would highly recommend to anyone seeking a luxurious and unforgettable experience”
GGuest UserLocation and food is amazing. View is also good but the rooms are average. Wifi was also not working well as there is only BSNL available till now in the area. Washrooms were average. Prices are little bit on higher side maybe because it’s one of the remote area of Kashmir. Overall it was average stay and can be considered one of the good option in the area.
GGuest UserI had great experience in this hotel with my family. Room service and house keeping service is quick. Fast check in at front office, staff at front office is so nice and cooperative. Restaurants food is quite good .Here all the things are well managed and behavior of hotel staff is very polite.
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