Telusuri Ulasan Pelanggan untuk Hotel di Grand Est

Continental Hotel
4.3/5105 Ulasan
The hotel is conveniently located next to the Reims train station, but reaching it was more challenging than expected. You need to exit the station through a specific platform exit that’s not easy to find, as there is little to no signage. We took the wrong exit, which added an extra 15 minutes to our walk to the hotel. Upon arrival, we were quite surprised by the reception—or rather, the lack of a traditional one. It consists of just a small coffee table with a single computer, where one staff member manages both check-ins and check-outs while constantly running back and forth to assist guests. Initially, I thought this was just a secondary station and that a more formal reception area existed elsewhere, but that wasn't the case. I couldn’t understand how one staff member could handle all the guests with such limited resources, especially during busy periods. I suspect it could easily become chaotic during peak hours. The room itself was quite small, and breakfast was not included in the rate. However, the hotel had an interesting offer: if we opted not to have housekeeping during our stay, they provided two complimentary glasses of champagne. We were happy with this arrangement, as we usually prefer not to have anyone enter our room during a short stay. We did enjoy our two glasses of champagne at the bar after dinner, which was a nice touch. That said, with no breakfast included, there might be better value options available in the area. It's also worth noting that finding a place for breakfast near the hotel wasn’t easy, with limited options within a 5-minute walk.
Holiday Inn Reims - City Centre
4.1/5117 Ulasan
立地は良し。 クリスマス時期に訪問しました。 クリスマスマーケットは いつまで開催しているか聞いたところ本日までと 教えてもらったので ランス大聖堂のプロジェクションマッピングの見学を翌日に 変更したのですがプロジェクションマッピングが今日まででクリスマスマーケットは12月中開催していました。 行事のスケジュールなどは正確な情報を知っていて欲しいと おもいまd
The People - Strasbourg
4.2/5170 Ulasan
Bourse-Esplanade
Amazing location, nicely refurbished building and area. Private room is a decent size, essentially like a no-frills hotel for around 50€ a night (not sure how sustainable this price will be). Was able to park bikes reasonably securely to stands in courtyard, and excellent cycle lanes nearby. Staff very helpful. Free WiFi. USB charging in room. Soap and towels in private rooms. No accessible WC in public area, seemed to be blocked off by the restaurant in the morning. Can't vouch for dormitories or restaurant as we didn't try either.
Hotel Saint-Martin
4.1/5116 Ulasan
The location is right in the center of Colmar, right in front of the well-known Christmas tree and toys, the rooms are very stylish, the reception is very attentive, and information was given about the facilities of Colmar. If I went again, I would stay there without hesitation. Thanks.
Aparthotel Adagio Access Strasbourg Petite France
4.1/580 Ulasan
I really enjoyed the experience The room is nice and clean, the breakfast service is good, and the front desk is composed with nice people, especially Patricia who was very helpfull.
Hotelf1 Mulhouse Bâle Aéroport
3.1/5109 Ulasan
I understand that this is a backpacker's hotel for an overnight stay, so I expect that the hotel will be near the highway and understand that I need to walk on the dark road for about 1km to get there, but at least, they need to let the guest enter the lobby first. I arrived at the hotel at around midnight, the receptionist was away, nobody was at the desk and the work was outsourced to somebody working remotely with the intercom at the front of the building. The hotel implemented a new checking system using a check-in machine, which will need a code in the confirmation email. However, the code was nowhere to be found wherever in the trip.com app or the confirmation email of mine. More frustratingly, the reception clerk had a very strong French accent in his English, so we couldn't understand each other clearly. In the end, a kind gentleman went down smoking and helped me communicate with them in French, solving my issue. If he wasn't there, I would probably have got locked outside for the night. This is unbelievable. This is a very unpleasant experience. I'm writing to tell other international tourists to stay away from this place, if you can't solve these issues like me.
Premiere Classe Thionville
3.8/5127 Ulasan
Everything was fine as expected from a budget hotel. Receptionists were nice, although they can’t really speak English. The only issue upon check in was that I was asked to pay the hotel fees again even if I already prepaid online. They said that they did not charge the card when i made the prepayment as it was only meant to reserve the rooms. So i paid right then and there at the reception once again. Then this morning, i check that both cards (the one used for prepayment and the one used at the reception) were actually charged. Now, i have duplicate payments which I’m still tryint to resolve with Trip customer service. In addition, we were suddenly awoken the next morning due to all the noise right outside our door. Somebody was shouting/talking so loudly and kept banging things. When i opened the door, it was the housekeeping lady. What is the purpose of putting the “do not disturb” sign on the door if the person who’s not supposed to disturb you is actually disturbing you from directly outside your room. This is the first time i have met such a loud housekeeper and the first time a housekeeper did not greet “good morning” eventhough we met eye-to-eye.
Aparthotel Adagio Access Saint-Louis Bâle
4/5110 Ulasan
It's very close to Basel, just a few dozen meters from the border, and the price is much cheaper. There are small shops and restaurants around, all very cheap and suitable for those with a limited budget. It's not even close to the tram station. Take tram No. 11 directly to the city.
B&B Hôtel Troyes Saint-Parres-Aux-Tertres
3.6/583 Ulasan
Booking Numbers: *********** (PIN 5187/hotel confirmation number: ***************) and *********** (PIN 8304/hotel confirmation number: ***************). We arrived at the hotel just before 8.00 pm on 22/03/2024 - tired after after a long day of travelling. When I presented our ”Check-in vouchers” for the two rooms that we had reserved and pre-paid for online with Trip.com, the lady at the reception said that they were only room guarantees and did not represent that we had already paid for the rooms before arriving at the hotel. Therefore, I gave her our written receipts from Trip.com for our payments for the two rooms and asked her to call Trip.com to confirm that we had already paid for the two rooms. She then gave us incorrect entry codes for our two rooms, for which I had to return to the reception where she then gave me the correct entry codes. Later that evening when we passed the reception to to go out of the hotel to find somewhere to eat and I asked her if she had telephoned Trip.com yet, she acknowledged that the rooms had already been paid for online.
Hôtel Couvent du Franciscain Centre Ville
4.1/5105 Ulasan
Hotel renovated,very beautiful,excellent location,with parking possibilities at their structure or in the streets surrounding them.The area is very quiet evening, good cleaning and excellent breakfast.The hotel is about 10 minutes walk from The cathedral and the most interesting places.

Pertanyaan yang Sering Diajukan

  • Bagaimana cara memesan hotel di Trip.com?

    Untuk memesan hotel di Trip.com, cukup masukkan tujuan Anda, tanggal perjalanan, dan jumlah tamu di halaman tersebut. Kemudian, telusuri hotel yang tersedia dan pilih yang ingin Anda pesan. Ikuti petunjuk untuk memasukkan informasi pembayaran Anda dan menyelesaikan pemesanan.

  • Bagaimana cara mendapatkan penawaran hotel di Trip.com?

    Ada beberapa cara untuk menemukan hotel terjangkau di Trip.com. Anda dapat mempersempit hasil pencarian Anda dengan memfilter hotel sesuai dengan kisaran harga pilihan Anda, atau Anda dapat mengurutkan hasil berdasarkan harga untuk melihat opsi yang paling murah terlebih dahulu.

  • Di mana saya dapat menemukan penawaran hotel di Trip.com?

    Trip.com menawarkan beragam pilihan penawaran dan promosi hotel yang tersedia sepanjang tahun. Anda dapat dengan mudah menemukan penawaran khusus ini di halaman promo kami. Selain itu, jika Anda adalah anggota program loyalitas kami, Anda dapat masuk ke akun Anda dan menemukan tarif diskon eksklusif di halaman daftar hotel.

  • Bagaimana cara mendapatkan harga yang lebih murah untuk hotel?

    Terkadang memesan hotel di tengah minggu lebih murah, tetapi juga tergantung musim.

  • Berapa banyak hotel yang terdaftar di Trip.com?

    Ada lebih dari 5.000.000 hotel di lebih dari 230 negara atau wilayah di Trip.com. Belum memutuskan hotel mana yang akan dipesan? Jelajahi situs kami untuk mendapatkan ide!

  • Bisakah saya membatalkan atau mengubah pemesanan hotel saya di Trip.com?

    Itu tergantung pada kebijakan hotel dan tanggal pembatalan. Silakan periksa bagian kebijakan dari halaman hotel terkait. Untuk membatalkan atau mengubah pemesanan Anda, masuk ke akun Trip.com Anda, buka "Pemesanan Saya", dan ikuti petunjuknya.

  • Bagaimana cara menghubungi layanan pelanggan Trip.com?

    Anda dapat menghubungi dukungan pelanggan Trip.com 24/7 dengan mengunjungi Pusat Bantuan di Trip.com dan mengirimkan permintaan. Anda juga dapat menghubungi melalui telepon atau obrolan layanan, bergantung pada lokasi Anda.

Informasi Travel Lokal

Jumlah Hotel8,681
Jumlah Ulasan49,965
Harga Rata-Rata (Hari Kerja)Rp 2.362.160
Harga Rata-Rata (Akhir Pekan)Rp 2.455.777