Chimelong Penguin Hotel

Ulasan Chimelong Penguin Hotel

Chimelong Penguin Hotel

Fuxiang Bay, Hengqin New District, Xiangzhou District, Zhuhai, Guangdong, 519031, ChinaLihat Detail Hotel
Chimelong Penguin Hotel
Chimelong Penguin HotelChimelong Penguin HotelChimelong Penguin Hotel
Cek ketersediaan kamar untuk tanggal perjalanan Anda
Kami Samakan Harga
1 malam

Ulasan Tamu tentang Chimelong Penguin Hotel

9.4/10
Outstanding
21789 ulasan
Ulasan terverifikasi
Location9.4
Amenities9.3
Service9.4
Cleanliness9.4
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All reviews(21789)
Positive reviews(21278)
Reviews with photos/video(9247)
Perfect for kids(4901)
Delicious buffet(1703)
Tasty restaurant(1126)
Has facilities for children(455)
Tasty dinner(454)
Close to amusement park(330)
Luggage delivery service(276)
Negative reviews(511)
Howard Martin
Polar house-King Bed
Check-in Mar 2025
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 22 Apr 2025
I had a lovely stay in this hotel with my family. I was especially impressed by the professional services by the staff.
Tanggapan dari Properti: 感謝親選擇入住珠海長隆企鵝酒店!有您的支持,我們將不斷提升,以“打造全球傑出的度假IP親子酒店”為目標,相信您的鼓勵可以伴隨企鵝酒店不斷進步、不斷發展,為您帶來更好的入住體驗!咱們下次見~——企鵝酒店客務關係部琪玉
Guest User
Polar house-King Bed
Check-in Mar 2025
Family
1 ulasan
7.5/10
Diposting pada 29 Apr 2025
Good service and facility , but food court hygiene could be improved Room upgraded to Firework view room
Tanggapan dari Properti: 尊敬的客人,很遺憾此次入住未能符合您的預期!酒店非常注重每一位客人的體驗和感受,力求給所有的客人提供最優質的服務,我們會不斷總結經驗,不斷進步,誠摯地期待您再次光臨珠海長隆度假區,相信下次會有更棒的體驗!祝您生活愉快~--企鵝酒店客務關係部Stella
Linqiang
Family Room - with View
Check-in Mar 2025
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 15 Apr 2025
A wonderful hotel thoughtfully designed for families and children, with plenty of charming details. The view of the nighttime fireworks is spectacular. Our kids had an amazing time! The hotel buffet offers a wide variety of delicious food, and we had so much fun at the Ocean Kingdom. A big thank you to the friendly and attentive staff—especially 安然—for making our stay so enjoyable!
Tanggapan dari Properti: 嗖!小企已火速將親的好評傳達給安然啦~感謝親對我們企鵝酒店表示認可!答應小企,下次還要再來哦~相信企鵝酒店總會有新的產品給您,永遠都不會感到膩~!期待和老友記們的再次見面,這裏依舊有“鵝”相伴! --企鵝酒店客務關係部Stella
Guest User
Guestroom - With View (2 Beds)
Check-in Mar 2025
Family
1 ulasan
9.5/10
Amazing
Diposting pada 21 Apr 2025
Room is clean and with a nice view. Food is good. The hotel shuttle bus made it convenient to transfer to and from the station to hotel. We loved our stay.
Tanggapan dari Properti: 您的滿意就是我們進步的強大動力,感謝親對我們的認可!很榮幸陪伴親度過了一個愉快的假期~企鵝酒店緊鄰海洋王國,快捷通道1分鐘直達入口廣場,步行8分鐘即可到達長隆國際馬戲城!兩大園區均設有“住客專用通道”出示房卡及門票即可快速入園!期待您的“二刷”,咱們下次見~~--企鵝酒店客務關係部Oscar
An Ray
Family Room - with View
Check-in Mar 2025
Family
10 ulasan
10.0/10
Outstanding
Diposting pada 15 Apr 2025
we enjoyed it so much all the way - there is SO MUCH TO DO kids had an absolute blast highly recommend!
Tanggapan dari Properti: 感謝您的認可~企鵝酒店毗鄰海洋王國,VIP通道步行1分鐘即可到達,持有住房套票可多次入園的客人,來回酒店就餐及休息都十分方便呢!期待您的再次光臨!祝您生活愉快!——企鵝酒店客務關係部Stella
garyh6338
Polar house-King Bed
Check-in Mar 2025
Family
6 ulasan
9.0/10
Great
Diposting pada 29 Apr 2025
The room is quite attractive to kids. For the breakfast buffet it is quite average.
Tanggapan dari Properti: 感謝親選擇入住珠海長隆企鵝酒店!有您的支持,我們將不斷提升,同時小企已將您所反饋問題記錄好併火速彙報至酒店管理層。我們始終以“打造全球傑出的度假IP親子酒店”為目標,相信您的鼓勵可以伴隨企鵝酒店不斷進步、不斷發展,為您帶來更好的入住體驗!咱們下次見~——企鵝酒店客務關係部琪玉
Chooi Yin
Polar house-Two Beds
Check-in Feb 2025
Family
4 ulasan
10.0/10
Outstanding
Diposting pada 2 Mei 2025
Very satisfied with the whole trip. Room was clean and tidy.
Tanggapan dari Properti: 感謝親選擇入住珠海長隆企鵝酒店!有您的支持,我們將不斷提升,以“打造全球傑出的度假IP親子酒店”為目標,相信您的鼓勵可以伴隨企鵝酒店不斷進步、不斷發展,為您帶來更好的入住體驗!咱們下次見~——企鵝酒店客務關係部琪玉
BUDITRESNO
Penguin Family Room
Check-in Nov 2024
Family
1 ulasan
9.0/10
Great
Diposting pada 29 Des 2024
The check-in-process is very smooth and staff is very professional. The room is quite spacious, we have a queen bed and a small bed for my son. Our bed matress is comfortable but the kid bed is quite hard, is not really recommended unless you place the comforter on the mattress, then is comfortable enough to sleep in. The cleaniless is OK. We did not use the internet as we connect to the foreign website so we use our own mobile and act as a modem. We only ate at the Penguin restaurant. We ate breakfast and dinner at the Penguin restaurant. One of the meal - we paid ourselves, the food that hotel charge is not exactly cheap, BUT they have so much choices and taste pretty delicious. There are so many diners that it is amazing how the staff keep it running efficiently. The hotel is very near to the Ocean world, like walking distance 3 minutes and to go to the spaceship you need to take shuttle, but all is arranged conveniently for the customers. I am very happy with my choice of the trip and highly recommend this hotel.
Tanggapan dari Properti: ~ It is a great honor for small companies and friends to spend a pleasant holiday with them ~ I We will definitely provide you with better services ~! Let's see you next time ~--Creed, Guest Relations Department of Penguin Hotel
Allenchen2074
Polar house-Two Beds
Check-in Nov 2024
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 17 Jan 2025
Everything is good except for the extremely busy time, the check in took a bit long
Tanggapan dari Properti: Dear guest, we are sorry that your stay did not meet your expectations. The hotel attaches great importance to the experience and feelings of every guest, and strives to provide the best service to all guests. We will continue to sum up our experience and sincerely look forward to your visit to Hengqin Chimelong Resort again. I believe you will have a better experience next time! I wish you a happy life~--Creed from Penguin Hotel Guest Relations Department
Rahul
Polar house-King Bed
Check-in Okt 2024
Family
2 ulasan
9.5/10
Amazing
Diposting pada 4 Des 2024
Hotel was really good but package provided at trip.com is not as good as package available on klook. Book on klook to save money
Tanggapan dari Properti: Thank you for sharing your experience on Ctrip. And we are delighted to hear that you enjoyed your stay with us. Look forward to welcoming the family back to Chimelong Penguin Hotel again soon.——Stella,Guest Relations,Penguin Hotel
Guest User
Polar house-King Bed
Check-in Nov 2024
Family
6 ulasan
10.0/10
Outstanding
Diposting pada 28 Des 2024
A memorable trip, 3 days 2 night hotel with tickets package is perfect!
Tanggapan dari Properti: Thank you for sharing your experience on Ctrip. And we are delighted to hear that you enjoyed your stay with us. Look forward to welcoming the family back to Chimelong Penguin Hotel again soon.——Stella,Guest Relations,Penguin Hotel
Anonymous User
Penguin Family Room
Check-in Okt 2024
Family
1 ulasan
8.5/10
Very Good
Diposting pada 2 Des 2024
The room is very spacious and clean and comfortable with enough pillows and free water.
Tanggapan dari Properti: Thank you for sharing your experience on Ctrip. And we are delighted to hear that you enjoyed your stay with us. Look forward to welcoming the family back to Chimelong Penguin Hotel again soon.——Stella,Guest Relations,Penguin Hotel
Mari
Penguin Family Room
Check-in Okt 2024
Family
11 ulasan
10.0/10
Outstanding
Diposting pada 16 Jan 2025
Truly love this hotel . My son love the igloo in the room and the restaurant where we can dine and have penguins view. Bed is very comfortable too :)
Tanggapan dari Properti: 是的呢!感謝親選擇入住企鵝酒店!這裏設有多項親子遊玩設施,讓寶貝在酒店也不覺得無聊!從大堂的歡迎舞蹈到餐廳互動魔術表演及企鵝動雕表演,更有集益智、玩樂、運動等多種功能於一體的“淘淘樂堡”!都為孩子們的旅程送上驚喜歡樂時光,讓您在旅行中也能輕鬆帶娃!期待您的再次光臨~祝您和家人生活愉快!--企鵝酒店客務關係部Creed
Nicholas1990
Polar house-King Bed
Check-in Okt 2024
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 4 Nov 2024
Absolutely loved our stay.  we stayed with a small child of three years old. He enjoyed every bit of it. The hotel has eye for detail for children. For example, it has bath slippers for children, bathrobes,  and also children’s shampoo and washing gel.  the most extravagant part is the breakfast you have so much choice and  you can enjoy your breakfast next to real life penguins as a sightseeing. Definitely recommend staying here when you visit Chimelong Park with children and also definitely recommend the breakfast.
6/8
Tanggapan dari Properti: Thank you for sharing your experience on Ctrip.We are delighted to hear that you enjoyed your stay with us, Looking forward to welcoming the family back to Chimelong Penguin Hotel again soon. ——Stella, Guest Relations, Penguin Hotel
Guest User
Guestroom - With View (2 Beds)
Check-in Feb 2025
Family
1 ulasan
6.5/10
Diposting pada 17 Mar 2025
food can be improved
Tanggapan dari Properti: 尊敬的客人,感謝您對我們餐飲提出的寶貴意見,提升確實無止境,小企已火速將您的意見反饋給我們的廚師長和酒店管理層了,正“磨刀霍霍”思考如何更好地提升呢!期待親的再次光臨,見證我們的進步與成長!祝您和家人生活愉快~--企鵝酒店客務關係部Creed