Bickenhill Parkway, Nec, Birmingham, B40 1QA, United KingdomLihat Detail Hotel
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1 malam
Ulasan Tamu tentang Holiday Inn Express Birmingham NEC
8.5/10
Very Good
73 ulasan
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Ulasan terverifikasi
Location8.3
Amenities8.3
Service8.5
Cleanliness8.7
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All reviews(73)
Positive reviews(71)
Reviews with photos/video(15)
Awesome stay(20)
Delicious breakfast(14)
Clean and tidy(13)
Friendly staff(11)
Great location(8)
Comfortable bed(3)
Negative reviews(2)
Guest User
Double Room Wheelchair Access
Check-in Mar 2025
Couples
3 ulasan
8.5/10
Very Good
Diposting pada 14 Apr 2025
The only concern is parking. £12.50per night…
Otherwise it’s clean and comfy!
Tanggapan dari Properti: Thanks for the review. Making sure you have a clean and comfortable room is our housekeeping team's top priority. We appreciate the feedback and All the best, Andy - Hotel Manager.
Reduan Yusof
Double Room with Sofa Bed
Check-in Nov 2024
Family
15 ulasan
10.0/10
Outstanding
Diposting pada 3 Jan 2025
We recently booked 2 rooms. We had the pleasure of staying at Holiday Inn NEC Birm, and we couldn’t be happier with the experience. The warm and welcoming staff made us feel at home when we walked in. The check-in process was smooth and quick, and I was immediately impressed with the hotel's modern, clean, and stylish decor.
The room was spacious, comfortable, and beautifully designed, with all the amenities I needed for a relaxing stay. The bed was incredibly comfortable, ensuring a good night's sleep. I also appreciated the attention to detail.
One of the highlights of our stay was the breakfast. The selection was varied, fresh, and delicious. The dining area was bright and inviting, making it a great start to the day.
The hotel’s location was perfect, with easy access to nearby attractions. Whether you’re looking to explore the city or just relax in a peaceful environment, this hotel offers the best of both worlds.
The staff were outstanding – always friendly, professional, and eager to assist with any requests. Their customer service truly stood out and added to the overall positive experience.
Tanggapan dari Properti: Wow, 5-stars! Thanks so much, Reduan Yusof. We're happy to know you had a lovely stay at our hotel. We're glad you got a warm welcome from the team! Making sure you have a clean and comfortable room is our housekeeping team's top priority. We're pleased to hear you were impressed by the options at the buffet breakfast. We hope to welcome you back and All the best, Andy - Hotel Operations Manager.
Travelandexplore
Double Room
Check-in Nov 2024
Couples
3 ulasan
9.0/10
Great
Diposting pada 28 Des 2024
Very nice hotel close to the Airport and Train Station (about ~ 30 minutes walk).
The rooms are spacious, the staff is very welcoming and friendly and the breakfast was the highlight. So much to choose from (full English buffet style or something sweet or healthy).
Would stay again 🙂
Tanggapan dari Properti: Thank you so much for your review of our hotel. It's great to hear you enjoyed your stay with us. We hope you will visit us again. Sincerely,Andy - Hotel Operations Manager
Anonymous User
Twin Room
Check-in Nov 2024
Family
4 ulasan
8.0/10
Very Good
Diposting pada 31 Des 2024
My time here was relaxing,I got to rest so much and the breakfast every morning was a plus. I enjoyed every bit of my mornings here. Thank you for having us until another time.
Tanggapan dari Properti: Thank you for the lovely review!Andy - Hotel Operations Manager
ChaloExplore
Double Room
Check-in Sep 2024
Couples
2 ulasan
10.0/10
Outstanding
Diposting pada 29 Okt 2024
Everything was great about this hotel. Lisa was very friendly and explained everything in details from checkout to breakfast and parking. Parking is paid but had discount so it was £12 a day which is not bad. Breakfast was decent and pancakes were tasty. Overall a good experience and will recommend.
Tanggapan dari Properti: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Andy - Hotel Operations Manager
Guest User
Double Room
Check-in Feb 2025
Solo travelers
1 ulasan
8.5/10
Very Good
Diposting pada 3 Mar 2025
Booked this hotel for night before my flight home.
The walk from the train station was about 30mins I walked it on way there then took a uber next morning which was only £5 definitely do that next time both ways. Staff was pleasent although had to pay for my room on checking in even though I'd booked through trip. Com and paid them.
Had a couple drinks in the bar and breakfast next day which was perfect and plenty of it. I'd definitely book again as I'd saved £60 on the cheapest hotel beside airport and got a good breakfast the next day for free.
Tanggapan dari Properti: Hi, thanks for the review. The team will be happy to see they made a good impression. We highly appreciate the feedback and we hope to see you again. All the best, Andy - Hotel Manager.
Ausrine
Double Room Wheelchair Access
Check-in Jan 2025
Business travelers
4 ulasan
6.5/10
Diposting pada 25 Feb 2025
The breakfast was okey and location is good if you need to reach NEC . Unfortunately didn’t enjoy my stay cause the room is not sound proof and very dark . You can hear everything and it’s loud all night.
Tanggapan dari Properti: Thanks for the review. It's good to know that our location was handy for your trip. We're happy to see you enjoyed the free breakfast. Please feel free to drop us a message so we can discuss this. All the best, Andy - Hotel Manager.
GingerNutz
Double Room
Check-in Des 2024
Couples
11 ulasan
7.0/10
Diposting pada 13 Jan 2025
The room was cold and we couldn't get the air conditioning to work, so switched it off to stop the cold air. There was a small convection heater which provided a little warmth. There was an all night party next door, which was still going on at 6am, when I got up. Apart from that, the bed was comfortable, there was a decent shower and plenty of choice for breakfast. I've stayed in HEI before and they're normally pretty reliable.
Tanggapan dari Properti: GingerNutz, thanks for taking the time to review our hotel! We want every guest’s stay to be perfect, so we’re sorry to see this wasn’t the case for you. Please feel free to drop us a message so we can discuss this. All the best, Andy - Hotel Operations Manager.
Dejan Skaljac
Double Room Wheelchair Access
Check-in Nov 2024
Couples
14 ulasan
9.0/10
Great
Diposting pada 31 Des 2024
The decor is refreshingly recent , not something you'd expect all the time at British airport hotels. It was the friendliest check-in experience in a long time. The room was impeccably clean and all the mod cons available . The only downer was the location, it is about 1.5 miles from the BHX airport and in order to get to the hotel you walk past a halting site on one side and a lorry staging post on the other. But hey , you can't have it all. Like with a person - it's what's within that counts.
Tanggapan dari Properti: Thank you so much for your review of our hotel. It's great to hear you enjoyed your stay with us. We hope you will visit us again. Sincerely,Andy - Hotel Operations Manager
Najeeb
Double Room with Sofa Bed
Check-in Nov 2024
Family
4 ulasan
8.0/10
Very Good
Diposting pada 4 Jan 2025
“My stay at Hotel was fantastic! The staff was welcoming, and the location was perfect for exploring the city.
Tanggapan dari Properti: Thanks for the amazing rating, Najeeb. We're over the moon to see you had a fab stay! The team will be happy to see they made a good impression. We hope to welcome you back and All the best, Andy - Hotel Operations Manager.
Guest User
Double Room with Sofa Bed
Check-in Sep 2024
Family
1 ulasan
9.0/10
Great
Diposting pada 4 Nov 2024
Booked for 4 people and the room is like a sardines can.. 2 adults 2 children in a double and a aso called double pull out bed that's actually a single.
Had previous people's stuff under the bed and an uncleaned toilet.
We ended up leaving and finding another hotel as it was just to small.
Tanggapan dari Properti: Hi, thanks for taking the time to review our hotel! Sorry to see your experience didn't live up to expectation, please drop us a message so we can discuss this. All the best, Andy - Hotel Operations Manager.
Business RT
Double Room
Check-in Jun 2024
Family
27 ulasan
6.5/10
Diposting pada 22 Jul 2024
Ok Normal Hotel
Tanggapan dari Properti: Hi Kang Chang, thanks for the review. We hope to see you again and All the best, Andy - Hotel Operations Manager.
Guest User
Double Room Wheelchair Access
Check-in Jun 2024
Couples
2 ulasan
6.5/10
Diposting pada 20 Jul 2024
Stayed at this hotel earlier this year but this time the room in the ground floor was a little tired. The bed was too hard and the breakfast was average with hot food only being warm at best.
Tanggapan dari Properti: Hi, thanks for taking the time to review our hotel! We appreciate the feedback and please feel free to drop us a message so we can discuss this. All the best, Andy - Hotel Operations Manager.
Dimitar
Double Room with Sofa Bed
Check-in Nov 2024
Family
1 ulasan
7.5/10
Diposting pada 31 Des 2024
To have your breakfast there is mission impossible
Tanggapan dari Properti: Thanks for the review, DimitarTo help you start your day smoothly, we’ve placed traffic light posters around the hotel with peak and quieter times for breakfastWe hope to welcome you back again soon!All the best,Andy - Hotel Operations Manager
Nidaa Shawahen
Double Room
Check-in Nov 2024
Travel with friends
2 ulasan
9.5/10
Amazing
Diposting pada 12 Jan 2025
Very nice I will come back definitely 🥰
Tanggapan dari Properti: Hi Nidaa Shawahen, thanks for the review. Knowing you had a great stay brings a smile to our faces! We hope to welcome you back and All the best, Andy - Hotel Operations Manager.