Alhambra Thalasso

Ulasan Alhambra Thalasso

Alhambra Thalasso

Bp N°66, Yasmine Hammamet, Sousse, 8052, TunisiaLihat Detail Hotel
Alhambra Thalasso
Alhambra ThalassoAlhambra ThalassoAlhambra Thalasso
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Kami Samakan Harga
1 malam

Ulasan Tamu tentang Alhambra Thalasso

8.3/10
Luar Biasa
64 ulasan
Ulasan terverifikasi
Lokasi8.5
Fasilitas8.1
Layanan8.1
Kebersihan8.4
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Semua ulasan(64)
Ulasan positif(40)
Ulasan dengan foto/video(8)
Buruk(5)
ShaeKoup
Kamar Double
Check-in Apr 2025
Pasangan
4 ulasan
9.5/10
Menakjubkan
Diposting pada 22 Mei 2025
Apart from the fact that they don’t provide daily water in half board accommodation and you should pay for it on meals! Every other thing is superb
Terjemahkan
The Travelling Pensioner
Kamar Double
Check-in Okt 2024
Traveler solo
3 ulasan
2.0/10
Diposting pada 5 Nov 2024
Did not attend due to difficulty with public transport and therefore am unable to comment therefore please discard the ratings given
Terjemahkan
Tamu
Kamar Double
Check-in Jul 2025
Pasangan
4 ulasan
7.0/10
Diposting pada 5 Sep 2025
Super
Terjemahkan
Pengguna Anonim
Kamar Double
Check-in Sep 2025
Keluarga
4 ulasan
4.5/10
Diposting pada 7 Nov 2025
Ich bin nich zu fariden
Terjemahkan
saida najjar
Check-in Jul 2023
Lainnya
1 ulasan
7.0/10
Diposting pada 29 Agt 2023
Ok merci
Terjemahkan
colanc626
Check-in Jul 2025
Keluarga
10/10
Fantastis
Diposting pada 22 Agt 2025
Had a fantastic 8 days with my family at the Alahambra Hotel. The staff and aninmation team were amazing. Brilliant energy all the time bringing lots of fun and inclusiveness. Special thanks to Lorenzo and Willy. These guys should be commended for there effort. The hotel food hasnt disappointed which an array of variety throughout our stay. We did have some issue with all 3 rooms but rhey were acknowledged when brought to attention. Thanks again guys for a fantastic experience
Terjemahkan
Tanggapan dari Properti: Dear guest, Thank you for sharing your great experience. We’re delighted that you and your family enjoyed your stay and appreciated the efforts of Lorenzo, Willy, and the entire team. We also appreciate your understanding regarding the room issues and are glad they were addressed promptly. We look forward to welcoming you back soon. Best regards, Alhambra Thalasso 5*
long_angela
Check-in Mei 2025
Bepergian dengan teman
10/10
Fantastis
Diposting pada 26 Jun 2025
Just returned after a fabulous week here all of the staff were amazing need to give a special mention to Adel the lifeguard who kept pool area safe and clean, he also treated/dressed my injured toe and checked on me every day even getting me some antiseptic cream Lasso in the restaurant who made every meal special decorating our table and meeting all our needs Willy from the animation team who greeted us every morning and made our stay very enjoyable My only criticism would be could all announcements and games be delivered in English ( not just French) ,better air conditioning in the rooms and some fans in the entertainment tent
Terjemahkan
Tanggapan dari Properti: Dear guest, Thank you so much for your wonderful review and kind words! We’re absolutely delighted to hear that you had a fabulous week with us and that our team made such a positive impact on your stay. We truly appreciate your constructive feedback and we hope to welcome you back again soon for another sunny and relaxing holiday. Warm regards, Alhambra Thalasso 5*
F N
Check-in Mei 2025
Keluarga
8.0/10
Luar Biasa
Diposting pada 21 Jun 2025
As others have said, the hotel rooms could do with a refurb which I believe they have started. The restaurant staff were absolutely lovely. My mum wasn’t feeling great during the trip and without hesitation they took it upon themselves to help her with her plates and support her to the table each day. The entertainment during the day was good, different activities going on where they were keen to get people involved. A beach at the bottom of the road with a free tuk tuk running from the hotel to the beach, although it’s easily walking distance. Good excursions going on. The guys in the hotel shop are really genuine and keen to offer help and advice about Hammamet as well as really honest prices in their shops. The rooms were fine, beds pretty comfortable, the view isn’t the best. The hotel is generally clean just a bit dated
Terjemahkan
Tanggapan dari Properti: Dear guest, Thank you so much for your lovely and detailed review! We're truly pleased to hear that you and your mum had a pleasant stay with us. It's heartwarming to know our restaurant staff made her feel cared for, we'll be sure to pass on your kind words. As you mentioned, some parts of the hotel may appear a bit dated, but this is due to our traditional Moorish architectural style, which reflects the local heritage. That said, we are indeed in the process of renovating our rooms to ensure they offer even more comfort and modern convenience for our guests. We’re also glad you enjoyed the activities, excursions, and helpfulness of the shop team; they’ll be happy to know they made a difference. Thank you again for choosing to stay with us, and we hope to welcome you back soon. Warm regards, Alhambra Thalasso 5*
gpissio
Check-in Apr 2025
Pasangan
8.0/10
Luar Biasa
Diposting pada 30 Apr 2025
The specific hotel resort probably had lived glorious days in the past by now needs a major renovation to maintain and justify its stars. Rooms are spacious with comfortable beds but tired materials. Amenities are minimal. Our balcony’s door locker wasn’t functional, plumbing was blocked and took ages to drain out the water. The restaurant was also average with a rude maitre who was unnecessary strict applying rules to the customers, like “ don’t take the wine glasses to the pool, use plastics’ while he thrown the cups into our faces!!!! The variety of the food was plenty but the quality was average. A happy note was the spa facility which provides excellent massage and spa service, with well trained and pleasant personnel.
Terjemahkan
Tanggapan dari Properti: Dear M.GPISSIO, Thank you for your review. We appreciate your honest feedback regarding the current state of our resort. We recognize that certain aspects of our hotel require updating, and we are actively looking into renovation plans to ensure our facilities reflect the standards expected of our rating. We regret to hear about the issues you experienced with your room, including the faulty balcony door and the blocked plumbing. We are addressing these maintenance concerns immediately. We apologize for any inconvenience this caused. Your comments about the restaurant and the behavior of the maître d' are concerning. We are taking this feedback seriously and will be providing additional training to our team to ensure a more welcoming and guest-focused environment. We are also reviewing the quality of our food offerings. We are glad that you had a positive experience at our spa. We are proud of our spa team and the services they provide. We are committed to making the necessary improvements to enhance our guest experience. We hope you will consider returning in the future so we can demonstrate our progress. Sincerely,
JessicaAE
Check-in Mar 2025
Keluarga
8.0/10
Luar Biasa
Diposting pada 21 Apr 2025
The reps were very lovely and energetic - they offer lots of activities, if you like that. Brilliant with children. Great food if you are carnivorous. Lovely pool area surrounded by beautiful olive and palm trees. Fabulous massage at the spa. Excellent, friendly staff.
Terjemahkan
Tanggapan dari Properti: Dear Mrs Jessica, Thank you for your fabulous review! We are so pleased to hear that you found our representatives lovely and energetic and that you enjoyed the wide range of activities they offer. We are especially happy that they were brilliant with children. It's wonderful to know that you enjoyed our great food, particularly if you are carnivorous! We are also delighted that you appreciated our lovely pool area surrounded by the beautiful olive and palm trees and that you had a fabulous massage at our spa. We are very proud of our excellent and friendly staff, and your kind words are a great encouragement to them. We hope to have the pleasure of welcoming you back to Yasmine Hammamet for another fabulous stay in the future! Sincerely,
Angela R
Check-in Agt 2025
Pasangan
10/10
Fantastis
Diposting pada 26 Sep 2025
Fantastic holiday at an amazing hotel. Foods was fabulous but the best thing about this hotel is the animation team they are amazing. Never a dull moment. Plenty of activities and a barrel lot of fun. The team do a fantastic job. Highly recommend this hotel and will definitely be back again.
Terjemahkan
Tanggapan dari Properti: Dear guest, Thank you so much for your lovely feedback. We’re thrilled to hear you had such a fantastic stay. A special thanks from the entire team. We can’t wait to welcome you back. Best regards Alhambra Thalasso 5*
choccy42
Check-in Agt 2025
Bepergian dengan teman
8.0/10
Luar Biasa
Diposting pada 12 Sep 2025
Excellent hotel in a great location approximately 20 minute walk to the centre. Less than 5 minute walk to the beach which was lovely. Animation team were excellent especially Lorenzo & Willy who were great fun, Lovely food and plenty of choice, waiters and bar staff were all excellent, restaurant had a lovely relaxing atmosphere outside. Adel kept the pool tidy and ensured all guests were comfortable and had what they needed around the pool nothing was to much trouble Cleaners were brilliant, rooms cleaned everyday with fresh towels. The only downfall was our air conditioning in the room didn't work after reporting 3 times it still wasn't fixed which was disappointing. There was no option of a courtesy room on the last day of check out for a shower although staff did make it possible for us to have a shower somewhere in the hotel on this occasion it would be nice to have a room for future guests to use when travelling home later in the day. Overall a fantastic hotel we look forward to returning. TIP - If you can tip the staff during your stay they work exceptionally hard and appreciate all there tips.
Terjemahkan
Tanggapan dari Properti: Dear guest, Thank you for your feedback. We’re glad you enjoyed the location, food, and especially the animation team with Lorenzo and Willy. Adel and our housekeeping and service teams will be happy to hear your praise. We apologize for the air conditioning issue; had it been reported to reception, a technician or room change could have been arranged. We also appreciate your suggestion about a courtesy room for late check-outs. Thank you for recognizing our staff’s hard work. We look forward to welcoming you back. Best regards Alhambra Thalasso 5*
Dominique P
Check-in Jan 2025
Pasangan
8.0/10
Luar Biasa
Diposting pada 24 Feb 2025
Good value for money and pleasant stay at this all inclusive at £315 pp. incl. flights for 7 nights. Not comparable to 5 stars elsewhere but has a lot of amenities for the price we paid. Rooms clean and cleaned daily. Outdoor and indoor pool with a sauna free to use for all guests. Paid for spa (seperate area but part of the hotel) massage and hamman. Really recommend as both were lovely. Massage also included time in an additional indoor heated sea water pool in the price . You can also pay for the sea pool for half an hour/day. Food was a good selection compared to other all inclusives but definitely catered more towards french/tunisians. Lots of choices for salad and dishes changed daily. Fish of the day, stuffed veg and kebab were favourites. Pizza served at lunch and dinner was often cold. The chef would warm it up for you if asked. Heat lamps not the best so would recommend an early seating to ensure your food is hot. Continental breakfast is good with omlettes and crepes but don't expect a full English. Dont go here if all you want to eat are burgers and chips. A conference was held for a couple of days and we noticed the lunch and dinner quality and choice increased significantly. For example prawn cocktails and shrimp were served during this time. Oranges and dates were the only fruit served except for the occasional strawberry on the chocolate puddings. Noticed no high chairs for children. They have some entertainment budget with a singer and a band playing at the weekend but I think you'd be better off getting a taxi into town as downstairs gets quite busy with families and it becomes hard to find a seat. Entertainers worked hard and constantly checked in to pass on info about the events. The wine was nice. The cocktails used cheap alcohol but this is typical with all inclusives. Wine, beer and branded soft drinks served with dinner. Hot drinks tasted weird from the machines, mint tea was lovely though. Coke zero available. Bar staff very friendly and overall service was amazing. Our stay included a complimentary visit at the a la carte restaurant but the hotel failed to tell us this was only open 2 days a week and so we were unable to go. Location is on the edge of all the resorts but still only 20 min walk from shops and a museum. What would make my review 5 stars: more entertainment in the day such as dance lessons, yoga etc.; better quality cocktails (more coconut in the piña coladas); better hot drinks; stronger heat lamps to keep food hot;more communication about the a la carte restaurant.
Terjemahkan
6/10
Tanggapan dari Properti: Dear Mrs Dominique, Thank you for taking the time to share your detailed feedback! We are pleased to hear that you found good value for money and had a pleasant stay with us. We truly appreciate your comments regarding our rooms, the pools, and the spa treatments. It’s great to know you enjoyed your massages and the additional indoor heated sea water pool. We also appreciate your suggestions for improvement. We will definitely look into enhancing the variety of entertainment during the day and the quality of our hot drinks and cocktails. Your feedback about the a la carte restaurant is valuable, and we apologize for the lack of communication regarding its limited opening days. It’s wonderful to hear that you enjoyed the food selection, particularly the fresh dishes like the fish of the day and kebabs. We will work on improving the heat lamps and ensuring that all food remains at the right temperature. Thank you again for your valuable insights and kind words about our team. We would love to welcome you back for another stay in the future! Best regards Alhambra Thalasso 5*
Safouene J
Check-in Jul 2025
Keluarga
10/10
Fantastis
Diposting pada 27 Agt 2025
Great experience ! The staff was very welcoming and friendly, the food was delicious, everything was clean and in place. I recommend trying this hotel's vibe, very worth it ! 10/10 would visit again soon !
Terjemahkan
Tanggapan dari Properti: Dear guest, Thank you for your kind words. We’re delighted to hear you had a great experience and that our staff, service, and atmosphere met your expectations. Your recommendation means a lot to us and we look forward to welcoming you back very soon. Best regards Alhambra Thalasso 5*
Tamu
Check-in Jan 2025
Pasangan
8.0/10
Luar Biasa
Diposting pada 21 Feb 2025
Great hotel. Lovely food, great staff and 5 minutes from the beach. Only loses a star because it allows smoking in all areas. Short walk to Hammamet promenade. Rooms are large and well maintained. Local cocktails and beer. Has own spa and shisha and gym. Also has an indoor pool and outdoor pool and kids pool. Tunisian style interior so not to everyone’s taste but we liked it. Stayed through love holiday for @£740 all in.
Terjemahkan
Tanggapan dari Properti: Dear Mr Geraint, Thank you for taking the time to share your feedback! We’re thrilled to hear that you enjoyed our hotel, the food, and the service provided by our team. It’s great to know you found the location so convenient, being just a short walk from the beach and the Hammamet promenade. We appreciate your comments regarding smoking areas, and we’ll take your feedback into consideration for future improvements. We're also happy to hear that you liked our rooms and the range of amenities, including the spa, shisha, gym, and pools. It’s great that the Tunisian-style interior worked for you, though we understand it might not be to everyone's taste. We hope to welcome you back again soon for another memorable stay! Best regards, Alhambra Thalasso 5*