Shaanxi Aurum International Hotel (Bell and Drum Tower Huimin Street)

The hotel has a very good location, the Staff are very kind and helpful, And they are welcoming.

酒店老舊，設施老舊，服務非常一般，詢問個事情各種轉接，推諉扯皮。

This hotel was very very nice! The location was amazing! The staff was lovely and the amenities were great. The Chinese Restaurant, the buffet breakfast, and the room order breakfast was also great. The only issue was the power outlets in the hotel room. Only two outlets worked and it was difficult to charge our devices. But, besides the power outlets, this hotel was great!

本來是衝著游泳池去的，結果游泳池太小了，而且還有外面的人在遊。性價比不高。

When I checked in I was given free room upgrade for my eight days stay. The staff were very friendly and helpful, especially the house keeping staff,they have a great smile all the while . When the FREE laundry was occupied and I can’t wait there, the staff volunteered to help me to wash and dry the clothing out and even iron the cloth for me. It was really surprising me. Sanitizing wipes and disposable bath towel, a map ,fruits and cookies as a free gift from the Hotel Manager together with a welcoming note. The hotel location is great, bus stop just in front the hotel and you can take the bus to many tourist attractions for 2RMB only. The subway station also near by abt 5 minutes walk for me. There is a musical fountain performance just opposite the hotel starting from 6.15pm to 6.45pm(abt that time). Besides that many restaurant just next to hotel and the food is delicious with reasonable price. The swimming pool and gym are closed for maintainance during my stay until 31 of Oct. That was a little disappointment but the staff suggest to exercise at the park opposite the hotel as an alternative. All the amenities was provided except hair conditioner. It was a great experience to staying here, Definitely I will stay again in this hotel for my next visit and I will recommend it to my friends too.

The staff members at the hotel were very swift and professional in responding to our requests and needs. Special thanks to Jack, who escorted us to a pharmacy to buy insulin, and David, who opened the Florence restaurant and provided a late-night Western-style meal for us. Both Managers at reception were also very helpful and friendly. We had a great stay!

this hotel has a good location and excellent service , especially Sophia,give us more help 👍

Professional services, same as 5 star hotels. Got upgrade room. Will recommend to my friends