Holiday Inn Wuhan Tianhe Airport

Very new hotel under Holiday Inn brand, supposed to be a great hotel next to the airport, but operations killed this hotel. Hope they can solve all problems asap. Just opened in Mar 2025, but there were multiple basic problems. The biggest problem is their air-conditioning. Set at the absolute lowest 16oC with the biggest fan mode but the room does not cool down even after a few hours. The technicians came but didn't solve the problem. They mentioned they cannot do anything, and they are the only 2 technicians that day and they have been fixing curtain problems all day. Technicians came at 12+am. Spent the night with a stuffy room, sweating even with a t-shirt and short pants in Wuhan March weather. Customer service is not bothered to solve any problems for us. Secondly, the air contains smell from renovations, maybe toxic gas is still around, in the room. Seems like the hotel isn't bothered and rushed into the opening. Requested for air purifier. Hope that this will reduce toxic air breathed in. Lastly, their shower hose is leaking. Can refer to photos. All in all, multiple basic problems which are critical are present. Recommend everyone to stay somewhere else first. Maybe wait a few months before staying in this hotel, for your own safety and comfort.

酒店新開業的第二天，離機場很近，乘坐飛機方便，辦理入住不太熟練，房間門設計不太合理，這邊開門插房卡，行李箱還在外面，門又自動關了。房間裝修味太大，悶悶的，不敢關窗户，要了個凈化器，晚上太冷，搞得一晚上沒睡着

酒店距離T2機場非常近，步行5分鐘即可到達，房間設施齊全，配備的洗漱用品乾淨，房間可以直觀機場正對面，早餐種類十分豐富，酒店的工作人員服務都很專業，尤其是Jeff和Nancy服務態度好，有問必答非常專業，感謝入住期間的關照，這次體驗非常不錯，下次出差還會來的，還會分享給其它朋友過來的。