Lovely warm welcome, hotel had great views over cricket field - even though it was flooded. Booked a premier plus room thinking we would pay extra for a little bit extra but the room needed a lot of TLC. There was issues from old water damage on ceiling, very dusty around fridge and by kettle even glasses were dusty, stains on bedding and carpet, door to bathroom was dirty and needed a good clean and also the glass shower screen in bathroom needed to be cleaned on the seal as it was brown. Air conditioning/ heating was extremely noisy even if we didn’t have it on. Added breakfast on arrival and it was lovely, service was great from checking in to checking out.
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