Good points first, the hotel was fine, our room had a lovely view of the cricket pitch and the staff were friendly and as helpful as the company was prepared to let them be. Ok I have said my stay was terrible, this is because Premier Inn have decided to remove the option of bed raisers in the adapted rooms, so if you need this option forget Premier Inn as it is a nationwide policy. Prior to booking I was told the new beds are 6cm higher than the old, they aren't if anything they are slightly lower. The receptionist offered to transfer us to a standard room as these have higher beds but as I need an adapted bathroom this wasn't an option for me. Although we had booked 2 nights we checked out after one as the transfer to the bed was an accident waiting to happen. So until this policy changes there will be no more Premier Inns for me.
Terjemahkan