This is a beautiful property in an excellent location, near bars, restaurants, and shops.
The staff is very friendly and keen to please their guests.
However, the experience falls short of expectations.
The rooms are cleaned superficially, meaning they clean only what you can see.
The staff make many mistakes, often. For example, in every one of my 3 stays the past 2 years, they forgot to send housekeeping to clean my room, until I reminded them repeatedly. Also, during my last stay, they screwed up my bill, overcharging me sigificantly. Their answer, call your bank and sort it out.
I ask the management to try harder, please.
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