Hilton Garden Inn West Lafayette Wabash Landing

Ulasan Hilton Garden Inn West Lafayette Wabash Landing

Hilton Garden Inn West Lafayette Wabash Landing

356 E State St, West Lafayette, Indiana, 47906Lihat Detail Hotel
Hilton Garden Inn West Lafayette Wabash Landing
Hilton Garden Inn West Lafayette Wabash LandingHilton Garden Inn West Lafayette Wabash LandingHilton Garden Inn West Lafayette Wabash Landing
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Kami Samakan Harga
1 malam

Ulasan Tamu

3.7/5
47 ulasan
Ulasan terverifikasi
Lokasi3.7
Fasilitas3.7
Layanan3.7
Kebersihan3.7
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Semua ulasan(47)
Ulasan positif(13)
Ulasan dengan foto/video(1)
Buruk(16)
SsAmrocks
Kamar dengan Tempat Tidur King
Menginap di Jun 2024
Bisnis
20 ulasan
5.0/5
Fantastis
Diposting pada 3 Agt 2024
Good location, best choice of hotel in West Lafayette
Terjemahkan
Tamu
Kamar dengan 2-Tempat Tidur Queen
Menginap di Jul 2024
Bisnis
1 ulasan
1.7/5
Diposting pada 29 Agt 2024
**** service
Terjemahkan
OmegaMan109
Kamar dengan Tempat Tidur King
Menginap di Mar 2022
Pasangan
3 ulasan
5.0/5
Fantastis
Diposting pada 2 Mei 2022
Hotel is nice and quiet, as well as well positioned near campus.
Terjemahkan
이파네마해변
Kamar dengan 2-Tempat Tidur Queen
Menginap di Apr 2024
Keluarga
2 ulasan
2.7/5
Diposting pada 17 Mei 2024
객실은 오래 된 느낌 근처에 아시안마트, 식당 등이 있어 편리 24년 5월 현재 리모델링으로 호텔 내 수영장 등 사용을 못하고 소음 등이 있음
Terjemahkan
Tamu
Kamar dengan Tempat Tidur King
Menginap di Feb 2023
Pesan untuk orang lain
1 ulasan
2.5/5
Diposting pada 6 Mar 2023
説是33平方,實際看起來只有十幾平方,朋友來了想定個好的酒店,這個比較貴1300多,看你點評4.3分,所以相信了你們攜程。結果大失所望,窗户很小,房間還沒有汽車旅館大,停車在對面,給了個不好用的停車卡,去了前台三次花了半個小時換了新卡才出來停車場。👎
Terjemahkan
Kaimo
Kamar dengan Tempat Tidur King
Menginap di Agt 2023
Bisnis
1 ulasan
5.0/5
Fantastis
Diposting pada 19 Sep 2023
很好,但價格偏貴
Terjemahkan
Cruiser60310463384
Menginap di Agt 2024
Bepergian dengan teman
2.0/5
Diposting pada 29 Sep 2024
Expect price-gouging during football season. We paid more than $500 for a room - and sub-par - make that NO service. The window shade wouldn’t close, so we had bright parking lot lights shining through all night. When it was “fixed” the next day, it wouldn’t open. There is no daily service, which meant no clean towels, no coffee after the first day, and no toilet paper. Our room began with a half roll of the cheapest, scratchiest paper I’ve ever experienced- and no extra. For what we paid, I don’t think we should have to chase down a cart in the hall for basic items. The first floor has been re-done, but the rooms are dismal and not comfortable. We were assigned an accessible room - not requested or needed, but I assume the other rooms are equally disappointing. The breakfast “buffet”included a nearly empty pan of scrambled eggs, bacon, sausage and cold stuff - that’s it. Essentially a continental breakfast - that included old, icky strawberries. The only reason to stay here is if you’re attending a Purdue event. They get two stars only because the poor kids they stick on the front desk are pleasant.
Terjemahkan
A_Norsk
Menginap di Mei 2024
Keluarga
1.0/5
Diposting pada 7 Jun 2024
Absolutely horrible stay. The whole first floor is under construction (jack hammers, dirt, plastic sheeting everywhere except at a small temporary table for a “front desk”. The noise was almost constant, even in our 6th (top) floor room. To top it off, they told us the water will be completely turned OFF Saturday from 11:00 - 3:00, just as we have to get ready for a wedding!!! The assistant manager tried to tell me they sent an email a couple days ago telling us this (they didn’t) and then said they just found out this morning. HORRIBLE!
Terjemahkan
Tanggapan dari Properti: Thank you for your feedback, A_Norsk. As you noticed, we are currently undergoing a renovation. We strive to maintain an updated and functional space. This sometimes requires essential renovations in our guest areas. Please feel free to reach out to the hotel directly if you would like to discuss this issue further. We hope you will consider staying with us once our updates are complete.
Departure552972
Menginap di Mar 2024
Keluarga
1.0/5
Diposting pada 19 Apr 2024
Unfortunately the hotel is a construction site. Why is this not stated somewhere during reservation process? Other than check in desk the whole lobby is fenced off. The elevators and floors are covered with cardboard. The place should be closed for renovation or rented for severely discounted prices. Doors are propped open in the back and my husband was approached by a begger asking for money in the lobby. The staff is not professional, nothing identifying them as staff, no uniform or name tags. Nothing at this hotel resembles the Hilton service we are used to. This place should be closed for renovation!
Terjemahkan
Tanggapan dari Properti: Thank you for your feedback, Departure552972. As you noticed, we are currently undergoing a renovation. We strive to maintain an updated and functional space. This sometimes requires essential renovations in our guest areas. Please feel free to reach out to the hotel directly if you would like to discuss this issue further. We hope you will consider staying with us once our updates are complete.
Voyage41692529913
Menginap di Mar 2024
Keluarga
2.0/5
Diposting pada 1 Apr 2024
Comparing the service I got this last weekend to the service I got in my last stay at the Hampton Inn across the street, i would recommend that visitors go to the Hampton Inn. The Hampton Inn customer service is much much better rather than the nickel & diming experience I received from the Hilton staff.
Terjemahkan
xxyyzz12
Menginap di Mar 2024
Bisnis
1.0/5
Diposting pada 1 Apr 2024
This hotel is under some major construction. One of the two guest elevators has been reserved for constructions crews to transport waste out of the building, they are pushing these dusty carts on the corridors all the time, half of reception is fenced off, and the noise during working hours is terrible. It is basically like staying on a construction site and I do not understand how they decided to keep accepting guests while this is going on. I hope the construction crew is professional to avoid asbestos exposure and other issues.
Terjemahkan
Tanggapan dari Properti: Thank you for your feedback, xxyyzz12. As you noticed, we are currently undergoing a renovation. We strive to maintain an updated and functional space. This sometimes requires essential renovations in our guest areas. Please feel free to reach out to the hotel directly if you would like to discuss this issue further. We hope you will consider staying with us once our updates are complete.
Tamu
Menginap di Feb 2024
Lainnya
3.0/5
Diposting pada 1 Mar 2024
I have stayed at this hotel once before and booked again as it was the most reasonable at the time I was looking. However, I'd planned to look around again before the cancellation window closed but I missed it. Honestly, I won't stay here again unless it's the only reasonably priced thing available. The rooms are tired. Ours smelled musty. Every time I walked back in I was hit by this smell. It wasn't a terrible smell, but it wasn't great. And I was very disappointed that there wasn't a free breakfast. The last time I stayed there (in 2021) breakfast was included and I assumed it was again. The elevators felt like they were on their last leg. And the parking is ok - but a bit inconvenient in a garage behind the hotel. Do yourself a favor and stay at the Hampton Inn across the street. It's much nicer.
Terjemahkan
Tanggapan dari Properti: 90COEllen, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.
Tamu
Menginap di Feb 2024
Keluarga
2.0/5
Diposting pada 1 Mar 2024
No pool…only option…if we weren’t out of options for family weekend we would not have stayed. Unless you have money to burn ~ it’s not worth it. We are diamond members…had to pay for mediocre breakfast…hair in bathtub…just…no. I am already researching other places so I don’t end up at this place again next year…
Terjemahkan
Tanggapan dari Properti: Thank you for taking the time to share your feedback about your recent stay, Bank_Nerd. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.
jack m
Menginap di Jan 2024
Pasangan
3.0/5
Diposting pada 21 Feb 2024
Why does this hotel advertise that they have a restaurant and a bar when they do not have either one. At check in Friday evening we were not recognized as Diamond members by the desk clerk. When we asked for bottles of water, the reply was "oh yeah you get some. When asked if the restaurant was open, we were told we don't have one but you can buy something from the pantry. On Saturday morning we were very impressed by the breakfast offering. Various fresh fruits and a hot and cold bar. The server was very friendly and kept everything full. However, Sunday morning was a different story. No hot bar and little else put out. We asked the desk clerk where breakfast was and the reply was "the cook called in sick. What! There is no back up plan to provide breakfast if the cook doesn't show up? Our room was okay but will need updating soon. May have to try a different Hilton property for our next stay.
Terjemahkan
Tanggapan dari Properti: JackM2006, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.
M5296ESsandras
Menginap di Sep 2023
Keluarga
5.0/5
Fantastis
Diposting pada 30 Okt 2023
I had stayed here before during hectic times on campus, and it is an excellent location for those occasions. This time, it was a weekday, and the hotel was still busy! This time, the front desk staff went above and beyond. First, they were kind enough to refrigerate the cake for my daughter's 21st celebration. Then, they allowed us to have her friends over for the cake and suggested the table behind the fireplace for privacy. That already seems so lovely. The absolute surprised was that when I came with the girls (12 total) to ask for the cake, they had utensils, glasses, and plates ready for me! I wish I had written down their names (Oct 25 evening front desk) because they deserve a service award. We felt so welcome and special. The girls had a great time as they needed to be in and out as per their school needs. Thank you for helping me celebrate with my daughter and her friends in a warm and welcoming environment.
Terjemahkan
Tanggapan dari Properti: Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!