Melissa Lyn S
11 Oktober 2023
The lady at front desk was rude and when I tried to explain she spoke to a man in their language. I stopped in to see if I can check in early, but she rudely explained that I cannot check in early because the room had to be thoroughly cleaned. I came back at check in time but she tried to argue with me about security deposit. I paid her, but when I went into the room, I was completely shocked because if we couldn’t check is because the room had to be thoroughly clean, she should get new cleaners their pillows were yellow and dingy and hat, black stains on it. We picked up the mattress just to make sure there were no bedbugs, but they had dead flies and a McDonald’s wrapper and some sausage underneath the mattress. I went downstairs and told her because I was completely disgusted and I should call ******* because it was not her problem. She never got any complaints and I was silly because I was asking so many questions and charging less than usual for security deposit but it had to be paid in cash and she doesn’t have to tell me why and I was just supposed to call ******* if I had any questions or complaints about the establishment. I ended up checking out and renting another place for two nights.
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