Bridget
14 Agustus 2023
The room was 176.00 for what was supposed to be a king suite with spa. The king bed mattress was extremely uncomfortable; springs could be felt through the hard mattress. No blankets for the hide a bed, Not very clean. I was not happy about an email that was sent to me after I confirmed and paid for our room IN FULL, that said my room would be given away if I didn’t confirm with the property by 9:00 pm. We have horrible cellphone reception in the area where the wedding reception was held and I didn’t see the email until this morning. We didn’t check in until 1:00 am because we were helping clean up at the venue. I would have been absolutely livid if the hotel staff had cancelled our FULLY paid for room because I didn’t see the email before 9:00 pm.
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