This is a luxury hotel for a great price! Every thing, every one was amazing. From the valet who also detailed our rental car, to the front desk who sent us out to try pishul and the local tamales of Villa Luz. The housekeepers who always came back if we hadn't left yet, the restaurant staff that did an awesome job with our limited espanol! The service in the garden and at the poolside. I felt pampered! True luxury treatment!
The room was well lit, the toilet was separate from the shower and jetted tub (which not only worked but the jets were also clean!) the bed was comfortably firm with lots of pillows. There is a Nespresso coffee machine and a mini fridge in the room. Room service has the same hours as the restaurant, I would recommend you eat in the garden though.
Covid policies were respected by staff and guests, masks, sanitizing gel, temperatures.
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