Hotel Renovo des Moines Urbandale,Tapestry Collection Hilton

Great hotel. Only complaints are that they don’t have decaf coffee in the self service coffee area (we were told we could make it in our room, however, we had just checked out) and the water is so soft in the shower that it is impossible to rinse soap and shampoo. Otherwise, it is clean, comfortable, feel safe both in hotel and parking area. Close to shopping and restaurants—drivable, not walkable, other than the Machne Shed.

Bathroom floor was sticky and covered in hair.. not ours. Only 2 towels in the bathroom for 4 people. Check in staff was very rude, not at all friendly. Breakfast was great. Check out staff was great.

Really nice hotel. Lovely breakfast. Super clean and modern. I was very pleasantly surprised!!

This hotel is very similar to a Holiday Inn. Kind of dangerous walkway/stair case going in, no maintenance to keep it clean in the winter. Inside was very loud, lots of kids running through the halls. The pool area was basically unusable with how loud and busy it was. I slept with headphones to avoid the shouting/slamming of doors, as the walls were very thin. The room itself looked like a strange studio apartment minus the kitchen. The bathroom was...odd? The doors are like closet door and the toilet sits in a weird indent in the wall. The room was clean, sort of, but because of all the weird angles in the bathroom there was a bit of grime and hair in the corners. They don't provide new toilet paper/soaps, most of it is bulk product that's left open, which were not filled or clean. I asked for more blankets before booking, and was only given a weirdly textured blanket that was dusty and left on the top shelf of the closet. Also, the room card has instructions to 'report suspicious guests' which did not make me feel all that safe? It's not listed clearly, but there is a 'sister' hotel across the lot, and that one is apparently a lot 'quieter' according to a regular, and this one (Hotel Reveno) is really only used for the pool. A wonder why it isn't advertised that way on this site. Checkout was okay, the staff are friendly and patient. Overall not terrible but don't go out of your way to stay here. It's not anything special.

Very nice stay with a great pool. Ask for a room away from the pool if you want quiet.

I absolutely LOVE this hotel! The rooms are very clean and comfortable, the ambiance is great, and the staff are always exceptional.

First impression was great. Staff was very friendly. The hotel looked and smelled so fresh and clean. Would definitely stay here again.

Lovely poolside room. Friendly staff. Wished there was free breakfast and coffee in the lobby all day.

It smelled of sewer gas when we arrived and was like that for 2 days. The people on both sides of us had parties going on and crying kids and it was not a good experience.