Ulasan Lavande Hotel (Turfan Grand Cross)

First and foremost, this hotel accepts foreigners. The hotel is quite ok but not great. I booked a no-window non-smoking room (don’t do it, go for room with window) because I thought there is more chance people still smoke in non-smoking rooms with windows. The first room they gave me, put the key card on and electricity didn’t work. Waited for them to check with no result so I was relocated to another room. It’s non-smoking but I can clearly smell the smoke. Took 2 days for the smoke smell to go away which is a pity. The room is small but enough for a solo like me. Each floor they built 4 lines of rooms, the 2 middle lines stay wall-to-wall to each other and are the ‘no-window’ rooms. I would definitely recommend you to choose the room with window, because it means you don’t share a lot of ‘walls’ to other room and have a window to open at least for circulation if room is smelly or if room is too hot. In my case, my room smells smoke, and the room heater system only allows 34-37 degree celsius which is crazy! Very hot if turned on so I had to turn it off the whole time I stay at the hotel. Even though it is winter time, the whole hotel is already on heater. Unable to adjust room temperature is annoying because it means no air circulation. There is a blowing machine (similar to a fan) in the room but it is not efficient quickly enough. The room feels extremely suffocating. I did really wish for a window. Also because the no-window rooms share 3 walls with other rooms (not counting the upper floor), it’s more bad-luck chances for weird noise. In my case, I had to endure one whole freaking night with 2 loud Uyghur couples who cannot hold themselves back from banging the freak out and making all kinds of terrible terrible noise. Seems like no soundproof for these walls.

Very friendly and helpful front desk, special thanks to the very pretty 小麦 for her help and service, ever ready to help

Excellent location. Right outside the main square. Staff was helpful and friendly. My room was upgraded to a window room. Thankfully as the aircon for some reason stopped working but I’m sure it’s just a glitch which can be fixed. I would stay there again and would recommend to others.

這次入住體驗感極差！！！非常不推薦！！！ 和朋友一起住的，買完東西回來，在完全不知情，並且未開門的情況下，房間房門直接敞開，私隱完全沒有保障，入住安全感全無，太離譜了！！怎麼能有人隨便開房門，東西丟了誰負責？？？ 另外房間設施和衞生配套也嚴重不達標：衞生間沒有配備洗手液，屋內落地燈是損壞的無法使用，宣傳的香薰也不能用，服務不到位，細節做得一塌糊塗，入住感受非常差，不會再次入住，也不建議大家選擇。

這次入住體驗超出預期，酒店環境優雅，房間乾淨無異味，床品柔軟舒服，睡得很安穩。前台工作人員態度友好，辦理入住快捷高效，周邊交通也很便利，無論是出差還是旅行都很合適，真心推薦給大家！小麗

有停車場 還可以充好電 從入住到退房都很順暢，工作人員熱情有禮，房間寬敞明亮，性價比超高，隔壁還有吃飯的地方 味道很不錯 推薦入住！小木

酒店環境優美，房間乾淨衞生，床墊舒服很助眠，外賣還有專門的機器人配送，前台工作人員小木服務耐心，值得推薦，下次還來！

酒店位於吐魯番的市中心，在吐魯番北火車站有快客2號線公交站線路直達酒店，交通方便，酒店的設施完善。

整體入住體驗很棒，前台熱情高效，房間乾淨整潔，床品舒適，隔音效果好，最重要是位置便利，性價比高，出差旅行都很合適，下次還會選擇 娜娜

酒店環境優雅，設施齊全，衞生狀況極佳。服務專業高效，位置優越，出行便捷。整體感受非常舒適，是一次很滿意的入住體驗 小麗

房間舒適整潔明亮 床墊舒服很助眠 前台工作人員服務態度好 很熱情周到

比較信任的酒店，性價比很好，比較衞生。

酒店位置優越，房間舒適整潔，床墊是慕斯床墊 很助眠，外賣還有專門的機器人配送，前台工作人員小木服務態度熱情，值得推薦，下次還來！

前台小熱服務好 還送了水 很熱情 滿意👍