Biwa Tulum
0 malam
Tamu & Kamar
1 kamar, 2 Dewasa, 0 Anak
Semua Akomodasi di Tulum
Biwa Tulum
Kesehatan Terlindungi
Avenida Satélite Norte, Centro, 77780 Tulum, Quintana Roo, Meksiko
Lihat Peta
A stay at Biwa Tulum places you in the heart of Tulum, within a 5-minute drive of Temple of Doom and Gran Cenote. This upscale hotel is 2.3 mi (3.7 km) from Tulum Mayan Ruins and 4 mi (6.4 km) from Playa Paraiso.Selengkapnya
Kami Samakan Harga
4.4/5Luar Biasa·Kebersihan: 4.4
Semua 55 Ulasan
Fasilitas
RestoranKolam Renang OutdoorRuang pijatGymArea Parkir PribadiGratisPenjemputan di bandaraLayanan antar jemput bandaraRuang billiardRuang pertemuanPenitipan Barang
Semua Fasilitas
Sekitar
Bandara: Tulum International Airport
(41,2km)
Landmark: Tulum Social Pubcrawl
(330m)
Landmark: TULUMINART - Gallery and Supply
(360m)
Peta
Kamar
Ulasan Tamu
Kebijakan
Layanan & Fasilitas
11
Kamar Twin Deluxe, Tempat Tidur Berganda, Akses Difabel, Pemandangan Kota
2 Single Bed
Wi-Fi gratis
Bebas rokok
AC
Kamar Mandi Pribadi
Minibar
TV
Periksa Ketersediaan
14
Junior Suite, 2 Kamar Tidur, Aksesibel, Pemandangan Kota
1 Queen bed dan 2 Single Bed
Wi-Fi gratis
Bebas rokok
AC
Kamar Mandi Pribadi
Kulkas
Minibar
Periksa Ketersediaan
12
kamar superior, 1 tempat tidur King Size, aksesibilitas, pemandangan kota
1 King bed
Wi-Fi gratis
Bebas rokok
AC
Kamar Mandi Pribadi
Minibar
TV
Periksa Ketersediaan
Ulasan Tamu(55)
4,4/5
Luar Biasa
Ulasan Terverifikasi- Kebersihan4,4
- Fasilitas4,4
- Lokasi4,4
- Layanan4,4
Tamu
9 Mei 2024
The worst experience that I have ever had with a hotel. Avoid this place unless you want to lose your money. I had initially booked a 2 week stay in early 2021 (there isn't an option to select a date from that year so i had to pick June 2023 when writing this review). Shortly after making the booking, was no longer able to go on the trip. I contacted the hotel and they said a refund was not possible but that they could let me move the dates to another time in the next 12 months. I said fine, but okay. I picked new dates many months into the future and as the days got closer to my new dates, I contacted the hotel -- they told me that there was a chargeback and that my reservation was now cancelled. I never got any money so I called and emailed them many times without an answer for weeks. The dates that I wanted passed by, and I missed being able to stay at this hotel. They finally got back to me and said sorry for missing my emails but there's nothing they can do now. I was robbed of ~$2,500 and have been trying to get my money back for 3 years with no success. I would hate for someone else to deal with this so am now finally writing this review to share my experience.
Terjemahkan
Tamu
21 April 2024
Celebrated my birthday in Tulum. We stayed three nights at Hotel Biwa and had the suite. It was very clean and Stephanny was a joy. The pool was relaxing. Hotel Biwa's location is great. Restaurants are walking distance and so is downtown. I will be back.
Terjemahkan
Tamu
24 Februari 2024
We stayed here for 8 nights. This hotel is new and clean, well-decorated and in good location (close to Tulum centro with restaurants and shops). The personnel was very nice and quickly responded to all our requests. Our room got cleaned every day and smelled fresh. It was nice to have a kitchen and a large bathroom. I recommend getting a room with a balcony. There is a community room with a small gym and even a pool table. They offer rental bicycles for 200MXN per day (15-20 minutes to bike to the beach). The rooftop was nice as well and you can watch sunset from there. They have a cafe “Don Tomas” on the ground floor where they serve delicious breakfast and lunch. A couple of negative comments: this hotel is in the noisy neighborhood (barking dogs, vendors etc) and the pool area is facing north (no direct sun).
Terjemahkan
Tamu
12 Desember 2023
One more nice stay at Biwa , friendly people and great service room is tidy and big there is all you need , great breakfast at restaurant next door and bicyckle rent and transport by car , close to main street in tulum and safe area , can only recomend to stay here , we had nothing to complain about, we will stay again when in Tulum .
Terjemahkan
Tamu
20 Oktober 2023
A good surprise, was booked at the last time, the room is great, with a nice bathroom and a balcony for those that smoke is great, a small pool in the ground floor, and a bar in the rooftop, the personal is very friendly, the breakfast is by order, no much options in the menu.
Terjemahkan
Philip
27 Agustus 2023
Front desk personal were wonderful, from check in , to answering questions, to check out.
Terjemahkan
Nicolette
28 April 2023
We had a wonderful time at the Biwa Tulum! They did a two bedroom full kitchen unit I was perfect everything was super clean! Cannot say enough about the staff!!! They were all so friendly and helpful! The location is perfect for downtown Tulum walking distance to so many bars restaurants! Will definitely stay here again!
Terjemahkan
Michael
1 April 2023
The check in process was not handled well. We got in late only to find the power out and no one to check us in.
Terjemahkan
Tamu
7 Maret 2023
The hotel was very clean and had excellent security. However, hidden fees on check-out were a surprise. We had 2 rooms for 3 days ($800 total) and were advised at checkout that we owed more money. 2 bottles of water, 2 coffee 'pods' and sugar packets are "complimentary" in the room and are free for guests staying 1 day only. Guests staying more than 1 day are charged additional fees (at check-out) for bottled water and coffee 'pods', but BIWA does not post signage for this anywhere, definitely not in the rooms nor at the front desk and front desk clerks do not advise guests that additional fees were being applied for these items. We were even told that we had to pay for the sugar packets supplied in the rooms even if they aren't used. If you stay here for more than 1 day and require more than 2 bottles of water or more than 2 coffee 'pods', expect to pay additional unadvertised fees before leaving the hotel.
Terjemahkan
Kebijakan Akomodasi
Waktu Check-in dan Check-out
Check-in: 15:00–20:00
Waktu check-out: 07:00–12:00
Jam kerja resepsionis: [Sen-Min]08:00–21:00
Untuk check-in, hubungi pihak akomodasi dari jauh hari
Kebijakan Tamu Anak
Anak dari segala usia diperbolehkan untuk menginap di hotel ini.
Biaya tambahan dapat dikenakan untuk anak yang menggunakan tempat tidur yang ada. Tambahkan jumlah anak untuk mendapatkan harga yang lebih akurat.
Ranjang Bayi dan Tempat Tidur Tambahan
Hubungi hotel untuk mengetahui detail kebijakan ranjang bayi dan tempat tidur tambahan.
Sarapan
JenisAmerika
GayaMakanan bungkus/kemasan
| Usia | Biaya |
|---|---|
Dewasa | Hubungi hotel |
Biaya sarapan tambahan tidak termasuk dalam total biaya dan harus dibayar secara terpisah di akomodasi.
Selengkapnya
Kesehatan Terlindungi
Sangat Bersih
- 4,4/5
Pembersihan dan Disinfektan
- Layanan kebersihan disediakan oleh perusahaan profesional
- Kamar didesinfeksi di antara waktu menginap
Tentang Akomodasi
- Dibuka: 2017
- Jumlah Kamar: 14
A stay at Biwa Tulum places you in the heart of Tulum, within a 5-minute drive of Temple of Doom and Gran Cenote. This upscale hotel is 2.3 mi (3.7 km) from Tulum Mayan Ruins and 4 mi (6.4 km) from Playa Paraiso.
Enjoy a range of recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access and concierge services. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Local cuisine breakfasts are served on weekdays from 7:00 AM to 1:00 PM and on weekends from 7:00 AM to 1:00 PM for a fee.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 14 air-conditioned rooms featuring microwaves and iPod docking stations. 49-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy a range of recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access and concierge services. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Local cuisine breakfasts are served on weekdays from 7:00 AM to 1:00 PM and on weekends from 7:00 AM to 1:00 PM for a fee.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 14 air-conditioned rooms featuring microwaves and iPod docking stations. 49-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Layanan & Fasilitas
Fasilitas Terpopuler
Restoran
Kolam Renang Outdoor
Ruang pijat
Gym
Area Parkir PribadiGratis
Penjemputan di bandaraBiaya tambahan
Layanan antar jemput bandaraBiaya tambahan
Ruang billiard
Ruang pertemuanBiaya tambahan
Penitipan Barang
Wi-Fi di tempat umumGratis
Restoran
Kolam Renang Outdoor
Gym
Ruang pertemuan
Restoran
Restoran
Tidak ada info tambahan
Selengkapnya