Overnight stay after getting in from a vacation overseas with my spouse and 6 month old. The room was very small, crib did not have a fitted sheet (they just folded a queen sized flat sheet - totally against safe sleep guidelines from both the Canadian Pediatric Society and the American Academy of Pediatrics), then the water in our room just stopped working… and at 934am, the housekeeper asked me when we were leaving! Checkout was at 11am. Needless to say, I had already been on my way to get a trolley to load up my car and check us out. I’m glad we had spare formula, because we couldn’t even make more, let alone shower or anything, given the water issue. When I told this to the manager on duty, he just said he understood my concerns, but did not offer any explanation or compensation.
Will never be staying at a Sandman Hotel again.
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