Atour Hotel, leqiao subway station, Guanqian Street, Suzhou

Ulasan Atour Hotel, leqiao subway station, Guanqian Street, Suzhou

Atour Hotel, leqiao subway station, Guanqian Street, Suzhou

89 Daoqian street, Gusu District, Suzhou, Gusu District, Suzhou, Jiangsu, ChinaLihat Detail Hotel
Atour Hotel, leqiao subway station, Guanqian Street, Suzhou
Atour Hotel, leqiao subway station, Guanqian Street, SuzhouAtour Hotel, leqiao subway station, Guanqian Street, SuzhouAtour Hotel, leqiao subway station, Guanqian Street, Suzhou
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Ulasan Tamu tentang Atour Hotel, leqiao subway station, Guanqian Street, Suzhou

9.6/10
Excellent
2749 ulasan
Ulasan terverifikasi
Location9.6
Amenities9.6
Service9.7
Cleanliness9.7
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All reviews(2749)
Positive reviews(2723)
Reviews with photos/video(309)
Classy environment(251)
Friendly front desk staff(229)
Delicious breakfast(227)
Quiet & comfortable(190)
Convenient parking(82)
Close to metro(41)
Excellent TV(16)
Easy to call taxis(15)
Negative reviews(26)
EdwintheEddie
Elegant Queen Room
Check-in Des 2024
Family
35 ulasan
10.0/10
Outstanding
Diposting pada 30 Jan 2025
Hotel is good, near to Leqiao and Sanyuanfang stations, room is clean and comfortable, staff is friendly
Tanggapan dari Properti: Atour, there is always unexpected warmth. Quietly tell you, Atour's service has a very foreign name, 100% tea, warm food at night, and no sweet spring. If you like it, come often in the future, satisfaction is just the starting point, surprise and touching is the goal, Duoer has more service experience, more surprises are looking forward to you to explore at any time, welcome to come often!!
Anonymous User
Elegant Queen Room
Check-in Okt 2024
Travel with friends
19 ulasan
10.0/10
Outstanding
Diposting pada 26 Feb 2025
Pretty good :) no unpleasant smell, cleanliness on point. Directly outside the hotel you could see pretty trees during autumn. Super lovely
Tanggapan dari Properti: Atour, there is always unexpected warmth. Quietly tell you, Atour's service has a very foreign name, 100% tea, warm food at night, and no sweet spring. If you like it, come often in the future, satisfaction is just the starting point, surprise and touching is the goal, Duoer has more service experience, more surprises are looking forward to you to explore at any time, welcome to come often!!
Isaac
Elegant Queen Room
Check-in Apr 2025
Family
14 ulasan
7.5/10
Diposting pada 5 Mei 2025
Saw a dead mosquito in the room, still have room for improvement on the room cleanliness
Tanggapan dari Properti: 親愛的朵友，您好！非常感謝您的入住並提出寶貴的意見。沒能為您帶來滿意的住宿，我們深表歉意！在住期間有任何問題您可以第一時間聯繫總枱，我們會竭力為您解決問題。誠摯期待您的再次光臨，我們將為您提供更優質及更個性化的服務，竭力滿足您的需求
Guest User
Elegant Queen Room
Check-in Nov 2024
Family
2 ulasan
10.0/10
Outstanding
Diposting pada 4 Jan 2025
Friendly staff, very good service, very clean and comfortable space to stay
Tanggapan dari Properti: ATOUR, there is always unexpected warmth. Let me tell you quietly, Yaduo's service has a very fashionable name, 100% tea, warm meals at night, and unique sweet springs. If you like it, come often in the future. satisfaction is only the starting point. Surprise and emotion are the goal. Duoer has more service experiences. More surprises are expected to explore at any time. Welcome to come often!!
Guest User
Superior Twin Room
Check-in Mar 2024
Couples
3 ulasan
9.0/10
Great
Diposting pada 9 Apr 2024
Hotel service is good. They are prepared to lean forward ensure our stay is well taken care of. We have a very pleasant stay at the hotel. There are also complimentary beverages and biscuit in the bar fridge, which is a pleasant surprise for us. For laundry services, once we have placed it on the washing machine, we just need to indicate our room number, the hotel staff would make sure the laundry are done and sent them to our room free of charge.
Tanggapan dari Properti: Dear friend Duo, Duo'er feels that life is like a strong glass of wine. Without repeated refining, it will not be so delicious~ Just as you like Duo'er like this, that is the greatest encouragement to Duo'er who keeps working hard, but dear Friends of Duoer, you love Duoer so much, can you give Duoer a perfect score next time?
Shnoon
Superior Twin Room
Check-in Feb 2024
Family
3 ulasan
8.0/10
Very Good
Diposting pada 16 Mar 2024
Location of the hotel is between two subway stations, quite far to walk to both of them. The hotel is far from Guan Qian Jie, don’t understand why they call it Gusn Qian Jie Hotel. Kind of misleading. The room is quite out dated.
Tanggapan dari Properti: Thank you for choosing Atour as your stay for this trip and sharing your stay experience with us. We are deeply sorry for the poor experience this stay brought to you! If your expectations are not met, you can contact the front desk as soon as possible and we will try our best to solve the problem for you. We sincerely look forward to your visit again. We will provide you with better and more personalized services and strive to meet your needs.
Chen Yee Peng 曾裕平
Executive Queen Room
Check-in Nov 2024
Couples
41 ulasan
8.0/10
Very Good
Diposting pada 23 Des 2024
Great location to sightseeing
Tanggapan dari Properti: 感謝您對朵兒的點評，您對朵兒的滿意就是朵兒進步的動力，不忘初心是朵兒服務的本質，一切都是為了使亞朵成為一種生活方式，期待您的下次的五星好評哈，朵兒等待着您哦，不見不散！
Guest User
Jimu Family Suite
Check-in Nov 2023
Family
2 ulasan
9.5/10
Amazing
Diposting pada 12 Des 2023
Beautiful hotel. Clean and spacious rooms. 3 huge TVs in the family room. Laundry service was good. Nothing much to complain about. Quite a distance from leqiao metro. Easy to take a bus or taxi though.
Tanggapan dari Properti: 親愛的朵友，朵兒覺得生活就像杯濃酒，不經三番五次的提煉，就不會這樣可口~正如您喜歡這樣的朵兒，那便是對不斷努力的朵兒最大的鼓勵，可是親愛的朵友，您這般喜愛朵兒，下次能不能給朵兒個滿分呀
Anonymous User
Jimu Family Suite
Check-in Okt 2023
Family
6 ulasan
10.0/10
Outstanding
Diposting pada 30 Nov 2023
Fantastic hotel with big room for our family of 4. Staffs are friendly and very helpful in assisting us to book the taxi. Laundry room available for guests and the staff is so kind to even help fold our clothes. Breakfast is nice too. Excellent!
Tanggapan dari Properti: Atour never forgets its original intention, believes in you as a family member, and provides warm services in the neighborhood. Atour hopes to be your first choice when you go out. It is every Asia's responsibility to send our most sincere and friendly help to every guest on the road. It is the duty of Duo people to keep familiar tastes and familiar people. Our warm and comfortable home is waiting for your next visit.
DanCan99
Elegant Queen Room
Check-in Okt 2023
Couples
32 ulasan
8.5/10
Very Good
Diposting pada 23 Jan 2024
It was a nice trip but the fridge was too small and not cold. The chair had a gross stain and the service was decent but could have been better.
Tanggapan dari Properti: 感謝您的入住和點評！熱情，好客，温暖，是我們亞朵人的待客之道。舒適，靜謐，人文 是亞朵的獨有風格，房間裏及樓道里的壁照都是根據不同地方不同的人文風情的攝影。亞朵倡導鄰里服務，奉行信任待客。衹要您入住亞朵，我們都會給您不一樣的驚喜哦！客官，其實朵兒們的及格分是五分哦，希望您能再給朵兒們一次機會為您服務！
Guest User
Elegant Queen Room
Check-in Sep 2023
Family
2 ulasan
9.5/10
Amazing
Diposting pada 9 Nov 2023
We had a very pleasant experience with our stay. Staffs were very friendly. Once we arrive to the lobby they served us tea and they upgraded us to a room with bigger bed and on the third floor. It was nice because my mom and sister stayed on the first floor were complaining about the noice of the people walking pass by the room. The room on the first floor is right behind a neighborhood street were you can literally hear everything. They had free laundry services which I really like. The housekeeping staff were really nice. I left my clothes washing but it was taking long and the lady staff told me that I don’t know need worry about my clothes. Once is finished washing they will put it to dry and later they will fold it and place it in the clean basket. You just have to go back and retrieve it after. That is just so nice. You just put it to clean, go, come back and grab the clean clothes. The buffet breakfast lady was also nice. Overall experience was great.
Tanggapan dari Properti: 親愛的朵友，朵兒覺得生活就像杯濃酒，不經三番五次的提煉，就不會這樣可口~正如您喜歡這樣的朵兒，那便是對不斷努力的朵兒最大的鼓勵，可是親愛的朵友，您這般喜愛朵兒，下次能不能給朵兒個滿分呀
valery
Several Wooden Balcony King Room
Check-in Agt 2023
Family
2 ulasan
9.5/10
Amazing
Diposting pada 2 Nov 2023
Good value for money. Location is good, Chinese style breakfast was not rich but decent.
Tanggapan dari Properti: 亞朵，不忘初心，信奉您為家人，提供鄰里温馨的服務，亞朵，希望成為您出門在外的首選~為每一位在旅途的客人送去我們最真誠、友愛的幫助是每一個亞朵人所義不容辭的，還是熟悉的味道，還是熟悉的人，温馨，舒適的家，靜候您下次光臨。
Shane 吴宇轩
Elegant Queen Room
Check-in Okt 2023
Business travelers
3 ulasan
10.0/10
Outstanding
Diposting pada 15 Des 2023
Convenient location and good service. Friendly customer service.
Tanggapan dari Properti: 美好的一天從五分好評開始，看到親如此用心的把朵兒每個優點都誇出來了朵兒感激涕零，也正是因為有您這樣的客人的支持，才讓朵朵有更多的動力去做的更好，為更多的客人做更好的服務。小主的鼓勵便是朵朵前進的動力，我們一定會繼續保持下去噠，期待與您的再次相遇，小主記得常回家看看哦!
wena
Jimu Family Suite
Check-in Okt 2023
Travel with friends
3 ulasan
9.5/10
Amazing
Diposting pada 6 Nov 2023
Love the disposable coffee/tea cups with small closed tips
Tanggapan dari Properti: 亞朵，不忘初心，信奉您為家人，提供鄰里温馨的服務，亞朵，希望成為您出門在外的首選~為每一位在旅途的客人送去我們最真誠、友愛的幫助是每一個亞朵人所義不容辭的，還是熟悉的味道，還是熟悉的人，温馨，舒適的家，靜候您下次光臨。
Guest User
Elegant Queen Room
Check-in Apr 2023
Travel with friends
1 ulasan
9.0/10
Great
Diposting pada 26 Mei 2023
Room was not ready even though check in time is 2pm and we arrived at 3pm, had to wait about half an hour for the room to be ready. Room amenities is of good quality, bed is very comfortable.
Tanggapan dari Properti: Thank you for your stay and review! Enthusiasm, hospitality, and warmth are the ways of hospitality for our Atour people. Comfort, tranquility, and humanism are Atour's unique style. The wall photos in the rooms and corridors are all photographed according to different humanities in different places. Atour advocates neighborhood service and pursues trust in hospitality. As long as you stay in Atour, we will give you different surprises! Guest officer, in fact, Duo'er's passing score is five points. I hope you can give Duo'er another chance to serve you!