Artique Surfers Paradise - Official

My friend and I booked this apar**ent hotel for 3 nights and 4 days. Front desk staff-Rachel is very welcoming and so friendly. 📍The place is a bit walk to Surfer’s paradise beach but it’s manageable. It is located 3 blocks away from the tram 🚋 and close to restaurants and shops. 🏬 It is about 30 mins by car 🚘 to Burleigh Beach 🏖️ ☑️The view outside the hotel is nice and you get all the sunlight in the morning which I love 😍 It has complete amenities for a convenient stay. •washing machine & drying rack •iron & iron board •fridge •stove, pots and pans •kitchen utensils (for cooking) •oven •kettle •tv ❌However, they don’t clean the room every day, you have to be responsible for cleaning and throwing your trash. They also don’t provide toothbrushes and toothpaste, as well as drinking water, so bring/buy your own. 📝notes: ⬇️ •Please make sure you have a travel adapter when you visit Australia because their sockets are different. •Front desk closes early, so if you’re checking in late, please let them know so they can give you instructions on how to get your room key and elevator card.

超級棒！房間很大，180度採光，落地窗和雙陽台，還給我升級了雙卧室的套房，開心到飛起，我覺得我可以住在這裏！酒店配套設施也非常ok，有免費停車，或走路去哪裡也都很方便。唯一的缺點是酒店的裝修時間有點老了，空調的控制系統完全失靈了，按都按不了，房間冷死個人😂

服務：就是前台服務時間短。基本全自助，態度極好

十分值得，性價比高，前台很熱情。

The location was great, and it was very easy to walk to the beach. Unfortunately my apar**ent wasn’t very clean, and I found a cockroach in the kitchen on my first night. Only one lift was working which meant over ten minute waits for the lift to arrive. The furniture in the apar**ent was old and stained. The gym and pool areas were good. I arrived in the evening, and after hours check-in was very easy.

1 lift was not working properly serving 30 floors. The room we were given smelt like someone had been sick in it it was dirty and not as the pictures had shown at all. We were told the guy before had also checked out.

Unit in poor condition and old furniture ready to head to the tip. Lifts not working properly, air conditioning not working proper in lifts and building. Do not recommend.

Great location. Only a 10 minute walk to cavil Avenue and 100 meters to the beach. Pool, gym, spa and sauna 👍

Parking was a big issue. No designated parking given to each booking. Sometimes could notnfindnparking when returned bacl to hotel after 7pm. Had to come back hotel early to ensure available parking. Easy eay to solve problem is to allocate parking bay to each hotel stayer so those that have two cars cannot take other stayers parking. Also.despite two lifts operating had to wait a long time for lift to reach level. Would squash into a full lift as not sure when next lift would come. Room itself was comfortabke and adequate. However due to above two reasons would rather not stay again.