Favehotel Graha Agung Surabaya

Ulasan Favehotel Graha Agung Surabaya

Favehotel Graha Agung Surabaya

Pakuwon Square AK II No. 10-11 Jalan Mayjend Yono Soewoyo, Lidah Wetan, Lakarsantri, Lidah Wetan, Lakarsantri, Surabaya, East Java, 60228, IndonesiaLihat Detail Hotel
Favehotel Graha Agung Surabaya
Favehotel Graha Agung SurabayaFavehotel Graha Agung SurabayaFavehotel Graha Agung Surabaya
Cek ketersediaan kamar untuk tanggal perjalanan Anda
Kami Samakan Harga
1 malam

Ulasan Tamu tentang Favehotel Graha Agung Surabaya

8.2/10
Very Good
99 ulasan
Ulasan terverifikasi
Location8.6
Amenities7.9
Service8.3
Cleanliness8.0
Filter berdasarkan:
Urutkan berdasarkan:
All reviews(99)
Positive reviews(96)
Reviews with photos/video(27)
Clean and tidy(9)
Great location(9)
Friendly staff(8)
Convenient location(6)
Negative reviews(3)
Nor aziema
Standard Room
Check-in Sep 2024
Travel with friends
1 ulasan
8.5/10
Very Good
Diposting pada 17 Okt 2024
Everything good. Service faster… just amenties to improve…
Tanggapan dari Properti: Dear Mrs. Nor Aziema, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to give us a review. We look forward to welcoming you back in the future. Sincerely,
Parthi72
Standard Room
Check-in Sep 2024
Business travelers
16 ulasan
8.0/10
Very Good
Diposting pada 28 Okt 2024
If you have others matters to attend to and are using the hotel just for sleeping and maybe doing some catching up on emails, this is a decent hotel. Breakfast is ok. Room may be a bit smaller but still manageable.
Tanggapan dari Properti: Dear Mr. Parthi72, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to give us a review. We look forward to welcoming you back in the future. Sincerely, Erzam Faisol – Hotel Manager
Wai Hong
Standard Room
Check-in Mei 2024
Business travelers
1 ulasan
7.5/10
Diposting pada 24 Jul 2024
quite disappointed with the room , as wasn't inform without window if knew earlier would have choose an upgrade or change another hotel. Others were okay.
Tanggapan dari Properti: Dear Mr Wai Hong,Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to give us a review. Previously we informed you that we have several types of rooms with a view to the street with large windows in the Deluxe room and Suite room types, and we also provide lift access from our basement to the lobby area and room area to make it easier to access your luggage. We also provide car delivery to the surrounding area at certain hours based on availability. We put the experience and comfort of our guests as our priority, and your positive review reaffirms the hard work we do every day. Once again we are very grateful for your kind review, we are happy to await your return in the future. Best regards, Erzam Faisol – Hotel Manager
Theta
Standard Room
Check-in Mar 2023
Solo travelers
5 ulasan
6.0/10
Diposting pada 27 Apr 2023
Slept with an unlocked window during my booking night at the premise. Woke up the next morning due to loud, whirring noise coming from the curtained area and found open window with broken lock. Linens had stains on them when stressing on clean towels and clean linens on the request sheet. Location, services, and amenities are good. But what’s the use when you pay to sleep on dirty linens? And broken locks in the room and window? Not coming back :(
Tanggapan dari Properti: Dear Ibu Julyana,Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to leave us a review. Let us apologize that your stay at favehotel Graha Agung Surabaya did not meet your expectations. In response to the unlocked room window this is a special concern for us to follow up, we will forward this issue to our engineering team and cleaning team to ensure the same thing does not happen again, in connection with the bed linen that has stains this has been conveyed to the cleaning team to ensure the feasibility of bed linen before being given to our guests. Once again we apologize for any inconvenience during your stay at favehotel Graha Agung Surabaya. We look forward to welcoming you in the future with an even better experience.Sincerely,Erzam Faisol - Hotel Manager
Rw Wang
Standard Room
Check-in Des 2024
Couples
7 ulasan
8.5/10
Very Good
Diposting pada 6 Apr 2025
good location
Anonymous User
Standard Room
Check-in Feb 2024
Business travelers
87 ulasan
8.0/10
Very Good
Diposting pada 1 Mei 2024
Room berdih, mknan std, hospitality okr
Tanggapan dari Properti: Kepada Bapak/Ibu,Salam hangat dari favehotel Graha Agung Surabaya, terima kasih telah meluangkan waktu Anda untuk memberi ulasan kepada kami. Dengan senang hati kami nantikan kedatangan Anda kembali diwaktu mendatang.Hormat kami,Erzam Faisol – Hotel Manager
Novianto
Superior Room
Check-in Mei 2023
Booked for others
121 ulasan
10.0/10
Outstanding
Diposting pada 21 Jun 2023
good hotel, good price, good experience, good service, thankyou
Tanggapan dari Properti: Dear Bapak Novianto,Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to leave us a review. We are delighted to hear that you had an experience that met your expectations during your stay at favehotel Graha Agung Surabaya. We put our guests' experience and comfort as our priority, and your positive review reaffirms the hard work we put in every day. Once again we are very grateful for your kind review, we look forward to welcoming you back in the future.Sincerely,Erzam Faisol - Hotel Manager
Sianto
Standard Room
Check-in Nov 2024
Travel with friends
1 ulasan
7.5/10
Diposting pada 29 Des 2024
Lumayan
Tanggapan dari Properti: Kepada Bapak Sianto, Salam hangat dari favehotel Graha Agung Surabaya, terima kasih telah meluangkan waktu Anda untuk memberi ulasan kepada kami. Kami mengundang Anda untuk menghubungi kami , sehingga kita dapat mendiskusikan secara spesifik pengalaman pribadi Anda selama menginap di favehotel Graha Agung Surabaya. Ulasan yang Anda berikan telah menjadi perhatian khusus bagi kami. Kami sangat menghargai apabila Anda dapat menghubungi tim customer care kami, karena Anda berhak untuk mendapatkan yang lebih baik. Sekali lagi kami memohon maaf atas ketidaknyamanannya selama menginap di favehotel Graha Agung Surabaya. Besar harapan kami untuk dapat menyambut kedatangan Anda kembali di waktu mendatang dengan pelayanan yang lebih baik lagi.Hormat kami,Erzam Faisol - Hotel Manager
Anonymous User
Standard Room
Check-in Mei 2023
Solo travelers
18 ulasan
6.0/10
Diposting pada 10 Jun 2023
It’s good for single traveler. But room no window.
Tanggapan dari Properti: Dear value guest,Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to leave us a review. We regret if your experience at favehotel Graha Agung Surabaya fell short of what you had hoped for. We have a number of accommodation possibilities for the room with a window and a view, and if you're prepared to give us another try, we'll make you a special offer. We apologise once more for any inconveniences you may have had while staying at favehotel Graha Agung Surabaya, and we look forward to providing you with an even better experience when you return in the future.Sincerely,Erzam Faisol - Hotel Manager
Ayu LaKhanza
Standard Room
Check-in Jan 2024
Couples
5 ulasan
10.0/10
Outstanding
Diposting pada 27 Feb 2024
Sangat nyaman
Tanggapan dari Properti: Kepada Ibu Ayu LaKhanza,Salam hangat dari favehotel Graha Agung Surabaya, terima kasih telah meluangkan waktu Anda untuk memberi ulasan kepada kami. Kami sangat senang mendengar Anda mendapatkan pengalaman yang dapat memenuhi harapan Anda selama menginap di favehotel Graha Agung Surabaya. Lokasi yang strategis merupakan salah satu keunggulan dari favehotel Graha Agung Surabaya. Bagi tamu-tamu kami yang bingung lokasi yang sesuai harapannya, kami menyediakan pengantaran mobil untuk ke area sekitar pada jam-jam tertentu berdasarkan ketersediaannya. Kami menempatkan pengalaman dan kenyamanan kepada tamu-tamu kami sebagai prioritas kami, dan ulasan positif Anda menegaskan kembali kerja keras yang kami lakukan setiap hari. Sekali lagi kami sangat berterima kasih atas ulasan baik Anda, dengan senang hati kami tunggu kedatangan Anda kembali di waktu mendatang.Hormat kami,Erzam Faisol – Hotel Manager
affan
Standard Room
Check-in Feb 2024
Couples
1 ulasan
10.0/10
Outstanding
Diposting pada 11 Mar 2024
nice hotels
Tanggapan dari Properti: Dear Bapak Affan,Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to leave us a review. We are delighted to hear that you had an experience that met your expectations during your stay at favehotel Graha Agung Surabaya. The strategic location is one of the advantages of favehotel Graha Agung Surabaya. For our guests who are confused about the location, we provide car transfer to the surrounding area at certain hours based on availability. We put our guests' experience and comfort as our priority, and your positive review reaffirms the hard work we put in every day. Once again we are very grateful for your kind review, we look forward to welcoming you back in the future.Sincerely,Erzam Faisol - Hotel Manager
Rosita
Standard Room
Check-in Apr 2024
Solo travelers
22 ulasan
10.0/10
Outstanding
Diposting pada 16 Mei 2024
Bagus
Tanggapan dari Properti: Kepada Ibu Rosita,Salam hangat dari favehotel Graha Agung Surabaya, terima kasih telah meluangkan waktu Anda untuk memberi ulasan kepada kami. Dengan senang hati kami nantikan kedatangan Anda kembali diwaktu mendatang.Hormat kami,Erzam Faisol – Hotel Manager
Anonymous User
Standard Room
Check-in Des 2024
Solo travelers
7 ulasan
10.0/10
Outstanding
Diposting pada 17 Mar 2025
The room is very clean and warm. Although it is on the roadside, it is very quiet. This is my second stay. The price is very reasonable and the surrounding is very lively. It is worth recommending! But parking is charged!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear value guest,Warm greetings from favehotel Graha Agung Surabaya, thank you for taking your time to leave us a review. We are delighted to hear that you had an experience that met your expectations during your stay at favehotel Graha Agung Surabaya. The strategic location is one of the advantages of favehotel Graha Agung Surabaya. For our guests who are confused about the location, we provide car transfer to the surrounding area at certain hours based on availability. We put our guests' experience and comfort as our priority, and your positive review reaffirms the hard work we put in every day. Once again we are very grateful for your kind review, we look forward to welcoming you back in the future.Sincerely,Erzam Faisol - Hotel Manager
Banmengbanxing2020
Standard Room
Check-in Jan 2025
Business travelers
20 ulasan
8.0/10
Very Good
Diposting pada 16 Mar 2025
It is not as good as domestic chain hotels, but the location is good. There is a Chinese restaurant serving Hakka cuisine and massage next to it. There are many Indonesian restaurants opposite. There is a large shopping mall a few hundred meters away. I didn't expect to be in this place both times I went to Surabaya.
Teks AsliTerjemahkan dengan Google
ibtisam
Standard Room
Check-in Des 2024
Business travelers
1 ulasan
8.5/10
Very Good
Diposting pada 6 Feb 2025
Close to the event venue, located in the city center, rate 4 for cleanliness, unfortunately the room is not soundproof