Zhangjiajie celestial Vally

Zhangjiajie celestial Vally Reviews

Zhangjiajie celestial Vally

North side of East China Chestnut, Wulingyuan National Scenic Spot District, Zhangjiajie, Hunan Province, Wulingyuan District, Zhangjiajie, Hunan, ChinaView Hotel Details
Zhangjiajie celestial Vally
Zhangjiajie celestial VallyZhangjiajie celestial VallyZhangjiajie celestial Vally
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Guest Reviews of Zhangjiajie celestial Vally

9.5/10
Outstanding
92 review
Verified reviews
Location9.9
Amenities9.0
Service9.5
Cleanliness9.8
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All reviews(92)
Positive reviews(92)
Reviews with photos/video(78)
Loved the view(34)
Offers pick-up/drop-offs(21)
Classy environment(16)
Quiet & comfortable(14)
Well decorated(11)
Well designed(10)
Tasty food(10)
Close to scenic area(10)
Guest User
Guestroom (Double Bed)
Stayed in Mar 2025
Family
1 review
9.5/10
Amazing
Posted on Apr 28, 2025
It was a homey stay. The view and the setup were amazing. The staff were friendly and the dogs are so cute. Breakfast was simple. The ingredients were fresh especially the corn. But do not expect much. Given the view and the good location between the Wulingyuan and the city, the hotel is well worth staying 😄
Response from Property: Dear guest, hello! Thank you very much for choosing to stay at Shangyunyan B&B and taking the time to share this heartwarming review! We are honored to see that you like the scenery, layout and service of the staff here. We are also very happy that the dog can bring you happiness~ Regarding breakfast, we will continue to optimize the category and bring more delicious surprises to guests on the basis of keeping the ingredients fresh! It is our luck to accompany you on your journey with a superior geographical location and beautiful scenery! Looking forward to creating a unique and beautiful time in the mountains for you next time!
Ong She-Na
Tingyu Studio [One-line Panoramic Floor-to-ceiling Window Mountain View King-size Bed Room]
Stayed in Mar 2025
Travel with friends
4 review
10.0/10
Outstanding
Posted on Apr 18, 2025
The place is clean and the staff are all friendly. If you have any questions or needed help to understand about the attractions routes and recommendations, they will be able to advise and help you book the tickets. Their location is up in a hill, there’s a pick up service provided by the hotel from the station or airport to the hotel. The view is extremely beautiful, waking up and having breakfast to the view of the mountain every morning is a very zen experience. The room is spacious enough for you to put and open up ur luggages. Will recommend this place for your stay in ZJJ.
Response from Property: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Loft - Mountain-View (Double Bed) (Balcony)
Stayed in Mar 2025
Family
4 review
8.0/10
Very Good
Posted on Apr 17, 2025
The view from the hotel is breathtaking. They provide driver to go around for free (careful, some areas like Grand Canyon will incur some fee) Booked a room that says can accommodate 4 adults (1 king bed & 1 queen bed). In reality it’s 1 king bed & 1 single bed. I was asked to then pay for an extra bed for 300RMB. After some argument, they waived the fee. You can also ask to have meals cooked from their menu. Be careful to read the menu properly. I was charged 490RMB for the chicken, because the menu says 98RMB for every 500g, and they apparently cooked 2.5kg chicken without letting us know in advance. The amenities were fine. Bathroom & toilet were clean, but not very well designed (no hanger in toilet etc). They can also help you with laundry for free.
Response from Property: We sincerely apologize for the misunderstanding regarding the number of guests caused by the platform's description restrictions, which has caused you inconvenience. We are glad that we could resolve the issue of extra bed charges through communication. In the future, we will actively coordinate with the platform to optimize the display of room types and avoid such situations from happening again.Regarding the issue of the price of the chicken for the meal, we would like to explain to you. Our chicken is all free-range and the quantity is limited. It needs to be reserved in advance. The cost is calculated by weight per chicken. Each 500 grams costs 98 yuan. The charges are clear and transparent. The chicken you received at that time was indeed 2.5 kilograms. We hope you can understand. Next time if you have meals here, we will communicate with you in advance about the portion of the dishes to ensure that you are satisfied and feel at ease.The room design is created by professional designers. Maybe the lack of a clothes hanger in the bathroom has caused inconvenience to you. However, the laundry basket provided in the bathroom can be used to place clothes during bathing. We will also consider adding some facilities for hanging clothes to continuously improve the living experience.We are very glad that you have recognized the hotel scenery, free pick-up service (the charges for some areas are also explained in advance), and free laundry service. We will continue to maintain our advantages and improve our shortcomings. We look forward to your next visit and believe that we can create a more perfect accommodation experience for you!We sincerely apologize! It might be due to cultural differences that led to the misunderstandings in the above issues.
Clinomaniac Lye
Guestroom (Double Bed)
Stayed in Mar 2025
Couples
11 review
10.0/10
Outstanding
Posted on Apr 24, 2025
Love our stay! This homestay provided far beyond the basic listed services and truly made our trip to Zhangjiajie memorable. - before our arrival, we already felt the warmth and genuine hospitality.They patiently dialogued with us to plan how best to maximise our time during our 5D4N stay with them, and even considered the days after as we are moving to another homestay. They thoughtfully introduced and mapped out local attractions, helping us make the most of our trip. - We appreciated their transparency when sharing their offerings and discounted rates, giving us space to compare without pressure. This gave us peace of mind even before checking in. - One of the biggest highlights was how the homestay helped bridge the transportation gap. Despite the secluded location, they arranged reliable partner drivers who charged us at very competitive Didi rates, making travel easy and affordable without needing to worry about timing. - We also loved the friendly dogs and cat around the homestay. They brought so much joy and warmth, and playing with them became part of our daily routine. A special shoutout to Butler Jiang (将), who truly went above and beyond. - Upon arrival, he noticed we had caught a cold and politely ask if he could prepare herbal tea for us. This became our daily comfort drink throughout the stay. We even felt shy asking for it so often, but he and the team kindly reminded us it was part of their care. - One unforgettable moment was during a heavy downpour. With the road under government maintenance, access to the homestay became extra challenging for that day. Butler Jiang appeared with multiple umbrellas and a buggy (not something we had seen before!). Since cars couldn’t reach the homestay directly, he walked down to escort guests personally—soaked in rain but making sure each of us stayed dry. When we got on the buggy, we realized he had even opened umbrellas to keep the seats dry. We were deeply touched by his dedication. Upon returning, we were greeted by a joyful gathering of guests enjoying a mini party at the pavilion—a sight that perfectly captured the warmth and spirit of this homestay. Another shoutout to their partnering driver sun (孙): - After we moved to our second homestay, we once got stranded by the roadside because of Didi GPS error that made it difficult for a ride-hailing driver to locate the place. The only option offered by our then homestay was to dropped us at the base of a mountain, where we waited over 15 minutes with no success. Luckily, driver sun from Celestial Valley Homestay recognized us and offered us a ride, so we followed him back to Celestial Valley, and were warmly welcomed again with complimentary tea and another chance to enjoy the view and play with the pets. - driver sun also took on our business and brought us to the city and even took us on another round trip to a faraway attraction. We were no longer guests at that point, yet the hospitality continued. We were truly thankful for the extended service and kindness. This homestay gave us more than just a place to stay—it offered warmth, care, and unforgettable memories. It's this genuine hospitality that makes Celestial Valley such a rare gem. Highly recommended for anyone looking for heartfelt service, breathtaking views and a true home away from home.
Response from Property: Dear guest, hello! We are touched and honored to see your detailed and sincere sharing! From planning the itinerary and drawing maps in the early stage, to caring for you when you check in, to arranging transportation and helping you in case of accidents, we can add warmth and convenience to your trip to Zhangjiajie, which is the meaning of our insistence on service Your recommendation is the greatest compliment to us! I wish you a beautiful life and all the best!
Guest User
Loft - Mountain-View (Double Bed) (Balcony)
Stayed in Feb 2025
Family
13 review
10.0/10
Outstanding
Posted on Mar 27, 2025
Just completed our 4-day, 3-night trip to the magnificent Zhangjiajie, staying at the equally—if not more—beautiful and serene Zhangjiajie Celestial Valley Minsu. Without the crowds, this place truly feels like a hidden gem. Of all the accommodations we stayed at during our first trip to China, Celestial Valley felt more like a home, nestled in a location with out-of-this-world scenery. After spending a full day in the bustling Zhangjiajie National Park, returning here to enjoy an outdoor dinner with breathtaking views—followed by a “celestial wonder” of millions of stars—was an unbelievably magnificent experience. From our 4 days with driver Mr. 孫, to the warm hospitality of front desk staff 小蔣 and 小范, and the kind assistance of 小鄭, everyone treated us like family. They arranged every detail of our trip, ensuring we made the most of our short stay in Zhangjiajie. From booking tickets in advance (so we didn’t have to fight the crowds), to planning our meals, and providing detailed information about the best spots in the National Park, Grand Canyon, and Tianmen Mountain, we felt utterly pampered. Leaving Zhangjiajie—and especially our “new family”—was the hardest part. Our spacious, fully equipped, and spotlessly clean room offered a magnificent panoramic view of the gorgeous mountains. Outside, there were plenty of seating areas to enjoy their organic farms, vibrant flowers, and blossoming trees. Oh, and I must mention the cutest dogs and cats who greeted us daily—they added such charm to our stay! It was so hard to leave, and we’re already counting the days until we can return. Next time, we’ll stay longer—please save our room for us!
6/8
Response from Property: Dear Guests: Hello! We are very grateful for your stay and your appreciation! We are delighted to have brought you pleasant experiences during your trip. Your appreciation has greatly encouraged our hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to ensure that every guest enjoys a warm and hospitable stay. We are eagerly looking forward to your next visit! We sincerely welcome you to come back and experience it again. We wish you a happy life!
Florawxt
Loft - Mountain-View (Double Bed) (Balcony)
Stayed in Dec 2024
Family
2 review
10.0/10
Outstanding
Posted on Jan 17, 2025
An Unforgettable Stay with Breathtaking Views!” We had an amazing time at Zhangjiajie Celestial Vally The view from our room was absolutely stunning.The service was exceptional; the hosts went above and beyond to ensure our comfort and made us feel right at home. Highly recommend this place for anyone looking for a relaxing getaway with top-notch service and views to die for!
Response from Property: Thank you very much and look forward to seeing you next time! 😘
Puttaraksa
Guestroom (Double Bed)
Stayed in Dec 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Jan 30, 2025
Thank you for everything support us.So beautiful place. We happy we chose this place. 🥰
6/7
Response from Property: Dear Guests: Hello! We are very grateful for your stay and your appreciation! We are delighted to have brought you pleasant experiences during your trip. Your appreciation has greatly encouraged our hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to ensure that every guest enjoys a warm and hospitable stay. We are eagerly looking forward to your next visit! We sincerely welcome you to come back and experience it again. We wish you a happy life!
Agnes
Yuehua Pavilion Secret Haven Comfort Twin Room (Secret Realm Sleepy Twin Room)
Stayed in Nov 2024
Family
4 review
9.5/10
Amazing
Posted on Dec 16, 2024
This is a lovely little resort. Everyone was so warm and genuinely caring. The view was amazing and air so fresh. Special thanks to Orange & Fig who did their best to make sure we were comfortable and well taken care of. Good job!! We will also miss Pan Pan, the Shiba Inu who greeted us enthusiastically everyday.
Response from Property: Thank you very much and look forward to seeing you next time! 😘
JIA JIN
Tingyu Studio [One-line Panoramic Floor-to-ceiling Window Mountain View King-size Bed Room]
Stayed in Oct 2024
Family
2 review
10.0/10
Outstanding
Posted on Nov 18, 2024
Stay 3 nights here and absolutely love it. Gorgeous view all round with high quality amenities. Service was great and there were drivers to bring you up and down the hill. The owner also has a few super cute and friendly dogs to keep you company. Overall, a fantastic stay and definitely worth a trip down.
Response from Property: Dear Guest, Hello! Thank you very much for your stay and compliment! We are delighted to bring you a pleasant time during your travel. praise is a great encouragement to the hotel and also our motivation for improvement. We will continue to maintain our enthusiasm and strive to ensure that every guest feels at home We look forward to your next visit! Welcome back and have a nice day!
Guest User
Yunshui Pavilion 180° Mountain View Double Bed Room
Stayed in Apr 2025
Solo travelers
3 review
10.0/10
Outstanding
Posted on May 13, 2025
If the stereotyped hotels are instant noodles, this is the slow-cooked private soup. The five-star standard + the warmth of home + the aesthetics of the art gallery + the original intention of public welfare, it has been recommended to all friends who pursue "warm travel". What you take away is not only souvenirs, but also a new love for life. The famous hostel 🐶🐶Le Xiaoqi is so cute. Although he looks big, his personality is so gentle
Original TextTranslated by Google
Response from Property: 感謝您如此用心的分享!能成為您旅途中 “文火慢燉的私房湯”,用温度與藝術填滿這段旅程,我們倍感榮幸~樂小七也超開心能得到您的喜愛,它每天都在等着新朋友來擼!期待未來繼續用五星品質、温暖細節和獨特審美,陪您發現更多生活中的熱愛與美好,隨時歡迎回家!
Xiaowanzishishui
Yunshui Pavilion 180° Mountain View Double Bed Room
Stayed in Apr 2025
Family
23 review
10.0/10
Outstanding
Posted on May 7, 2025
The B&B is on the top of Banli Mountain. The scenery is very beautiful, making you feel like you are in the mountains. You can see that the B&B is built to high standards, and the items and services are very good. There are also several beautiful dogs and cats. I will go there to play next time.
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好!非常感謝您選擇入住我們上雲衍民宿,並抽出寶貴時間分享如此暖心的好評!看到您對我們的風景、品質和服務的認可,我們倍感榮幸與欣喜~山林雲海是大自然的饋贈,而每處細節的精心雕琢,都衹為給客人帶來最舒適的體驗,很開心能得到您的肯定!
KoalaZzz
Villa Suite - With View
Stayed in Apr 2025
Family
17 review
8.7/10
Very Good
Posted on May 8, 2025
Environment: first-class scenery, very close to Wulingyuan East Gate, a ten-minute drive Sanitation: very clean Facilities: the wooden house is very beautiful, but the sound insulation and heat preservation are a little worse Service: pretty good but can be better If you want to do high-end homestay, it is recommended to improve the facilities and supplies
Original TextTranslated by Google
Response from Property: 尊敬的客人,非常感謝您選擇我們民宿並給出用心的評價!特別開心您喜歡這裏的絕美風景、便捷位置和整潔環境,木質房屋的自然之美能得到您的認可,也讓我們倍感欣喜!關於您提到的隔音與保温,確實,原木建築在一定程度上保留了天然的質樸質感,這也是我們想傳遞的原生態居住體驗 —— 夜晚枕着蟲鳴鳥叫入眠,清晨在山風輕拂中甦醒,雖少了現代建築的 “完美”,卻多了份與自然親密接觸的野趣。
Xiaoheilvzi
Tingyu Studio [One-line Panoramic Floor-to-ceiling Window Mountain View King-size Bed Room]
Stayed in Apr 2025
Family
11 review
10.0/10
Outstanding
Posted on May 3, 2025
I really like Shangyunyan!! A great homestay, with unbeatable scenery, clean and sanitary, attentive service, cute dogs, and the driver's driving skills are incredible. The service is really great. Because I often go out to play, I am too lazy to comment, but this one must be worth a special comment. I will stay there again next time if I have the chance. Great!!!
Original TextTranslated by Google
Response from Property: From the moment you step into the B&B, every detail and every enthusiasm carries our pursuit of quality and warmth. The freshness of the mountains and forests and the slow time are gifts from nature, and they are also the healing corners we hope to create for every traveler. Your recommendation is the greatest recognition and encouragement to us! I look forward to meeting you again in the clouds one day in the future. I wish you a beautiful life and all the best!
AmberHer
Tingyu Studio [One-line Panoramic Floor-to-ceiling Window Mountain View King-size Bed Room]
Stayed in Apr 2025
Family
187 review
10.0/10
Outstanding
Posted on May 2, 2025
The mountain road to the B&B is not easy to drive. It is narrow, steep and has more than a dozen U-shaped bends, but it is worth it. The entire B&B occupies the top of the mountain with a wide view. The room is very large, with two full-length floor-to-ceiling windows, and the invincible mountain view is laid out in front of you. Different time periods of the day have their own beauty. You can sit or lie down to watch. It is very suitable for people like me who don’t like to queue up and run wild in scenic spots. The housekeeper called in advance to help carry the suitcases and pick us up to go down the mountain to Xibu Street for dinner in the evening. You can also have dinner at the B&B, hot pot, barbecue and local specialties are available.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our homestay and taking the time to share your valuable comments! We are honored to create a quiet space away from the hustle and bustle for you and accompany you to immerse yourself in the natural beauty of Wulingyuan Forest Park. Whether it is the birdsong in the early morning or the stars at night, your arrival adds a touch of warmth and vitality. We look forward to continuing to provide you with a comfortable and cozy accommodation experience in the future. May the mountains and rivers always be with you. See you next time!
Yuan.fang!
Yunshui Pavilion 180° Mountain View Double Bed Room
Stayed in Mar 2025
Couples
3 review
10.0/10
Outstanding
Posted on Apr 24, 2025
Only when you stay in this homestay on the top of Zhangjiajie Mountain, you will truly understand what "fairyland on earth" is! When you open the window, you can see the strange peaks and rocks created by nature. It happened that on the day I checked in, I saw the clouds rolling and entwined in the mountains. It was really beautiful. The interior details of the homestay are full of quality, natural log elements, and the staff are very enthusiastic. Here, even breathing is fresh with the mountains and forests, as if time has slowed down. Highly recommended to everyone who wants to immerse themselves in the charm of Zhangjiajie, you will never be disappointed!
Original TextTranslated by Google
Response from Property: From the moment you step into the B&B, every detail and every enthusiasm carries our pursuit of quality and warmth. The freshness of the mountains and forests and the slow time are gifts from nature, and they are also the healing corners we hope to create for every traveler. Your recommendation is the greatest recognition and encouragement to us! I look forward to meeting you again above the clouds one day in the future. I wish you a wonderful life and all the best!