Pro: spacious. Room is decent tho admittedly shows signs of tear (curtains actually had tiny holes in them only noticeable cos of the light from outside). Good, firm bed mattress. Quiet location. One minute walk to the Kursaal Station. Free coffee, water, tea, and hot choco at ground level. Cons: Pillow is too soft and flat. Security concerns listed as follows : 1. Deadbolt could not be locked. Turning it does not move the lock at all. 2. On one day that we chose to stay in our room, we saw late morning that our door was opened. We immediately checked our things to ensure that nothing was missing and thankfully, we doesn't think anything was taken yet still raises suspicions. 3. We have always kept DO NOT DISTURB sign on the door and have also instructed front desk not to have room cleaned during our stay. HOWEVER, on one day that we stayed in late, house cleaning opened our door and suddenly exclaimed "Oh, you're still here". Again, this was despite the DND sign on the door and the DO NOT CLEAN pouch that they have. Sure, it was the day that we check out but this was just before 10am and check-out time was 12.
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