Country Inn Sterling

Check in process was a zoo, we discovered upon arrival that one of the 3 rooms we booked smelled horrible and they refused to refund us for the one room, though we returned the key and didn’t use it. The place needs to be painted very badly, repair issues, and CLEANED. Dirtiest hotel I’ve seen in years.

Frindly,quiet, clean. Had trouble with TV and they were in room and fixed in less than 5 min. Bed was comfortable, air conditioning worked well. Will stay again.

We paid for a room with a king bed and got a queen. The manager also said that they've had a lot of issues with *******.

I will give this hotel a strong 4. It's very clean, spacious, and the beds slept well. The staff were friendly and gave great customer service. The only reason I didnt give the hotel a 5 is because the tub in room 208 was very slippery. The tub need some friction to prevent slipping. The tub also seems to til downward which make you slide forward in the shower; it need balancing. The location of this hotel is good and bad. Good because it's right off I-75 there's convient stores to purchase gas, Publix grocery store, shopping plaza and other restaurants is less than 2 miles away. There's also a waffle house and wing shack a few steps from the hotel (walking distance). The location is bad because it's in a dark cut near a 24 hour tire shop and a semi truck shop. Getting in late and seeing people standing out all hours of the night is a bit worrisome. As far as the hotel I will definitely stay there again if rooms are available. I almost forgot the hotel can cut down on the air freshners. The hotel smells good but the scent can be a bit overwhelming.

Was a great place to stay for a family 4th of July get together. Right price, coinvent, clean, comfortable. Made the weekend a success.

The room was dirty, there were dirty cobwebs in the window sill and in the corners. There was a thick layer of dust on the lamps, the lock on the door was broke. The TV didnt work, i asked the front desk to fix it and she sent her 8 year old grandson. It never did get fixed. I killed 5 spiders and 1 cricket. The owner and his son set off fireworks right outside our room untill late in the night.

Door locks didn’t work, light bulbs in rooms not working, spider webs behind doors, doors where dirty, no breakfast as advertised,

The staff is rude, dishonest, and unfriendly! I reserved a room on ******* contacted hotel for confirmation and they said no room reservation was found. Told me to reserve room over phone, next day contacted me and informed me of double booking. Told me to cancel ******* and ask for refund because theu receive more money if we use direct booking. After i replied no that was dishonest she got upset and stated that i could not check in early or pay a fee. She got upset after i told her this has happened to me before and others i know and she got angry and hung up!

Room was a disaster. Drywall damage on ceiling above bed falling off room 110. Light fixtures and faucets loose in bathroom. Lampshades discolored yellow and falling apart.