Temukan Hotel 5-Star di Seoul

Got a room from the residence tower. The room was nice and spacious, and the bathroom was huge. Came with a kitchenette and washing machine in the room. Walking distance to dongdaemun night market, plenty of food choices nearby within 10mins walk. There’s a small convenience store around the corner. Towels smelt of bleach, but otherwise, they were always clean! The hotel was by a main road, and it was easy for cabs and a private drop off at the back of the hotel for a longer wait. The lady behind the counter at the cafe located on Level 1, she seems to be dreaming most of the time. Had to keep repeating myself for her to get the message. Room was 72x, she couldn’t find the number in the system despite asking us for it for 3 times. We had to write it down, and she still read it as 32x. 🙂↕️ had to correct her a couple of times that’s it’s SEVEN TWO x. Overall, great stay!

Hotel was great in many sense - location just next to City Hall station - enthusiastic, helpful bellboys who would take the initiative to help - very clean rooms, large bathroom - view of the City Hall from my room was great - my room didn't have enough space to open luggage bags on the floor unless you move away the heavy chairs There was just one thing I couldn't understand. I arrived at the hotel at about 2.50pm. They told me that check in time is 3pm. So I thought maybe we can do the registration first, but get the keys at 3pm, which is what other hotels do when I've arrived earlier than the check in time. But I was told that they can only start processing the registration at 3pm. As we checked out on NYE, the hotel was fully booked, so they were not able to allow us late check out even by an hour. But this, I can understand.

Amazing stay at a classic hotel celebrating its 110 anniversary this year. Exemplary service from each of the staff. Airport limousine bus stopped directly at the hotel which was super convenient.

If taking subway you can head to exit 10 of jamsil station and you can go through the lotte world mall before street level, head straight, take the escalator next to the aquarium up, exit the main doors and cross the road to the left for the hotel. (It it not sheltered/ connected directly between the mall/ station and hotel). We took the side entrance lift up to the reception but if you go further down you’ll see the main car drop off and concierge. The staff service was really friendly, although at the check in reception we were given a list of rules and asked if we had any questions, so the hotel vibe felt quite formal and stiff. Was concerned about the rules on the swimming pool booking and bringing outside food in, but the staff around were kind and welcoming so we soon felt at ease. Was able to rent the required swim cap free of charge. Room was classy, spacious and bed and bath comfortable. We booked the lake view room but one can only see it at the side when nearer to the windows. We had indicated we were celebrating our wedding anniversary but there were no special greetings in the room or wishes at reception, which normally hotels would as part of their hospitality. The lake view from breakfast and the pool was beautiful! Heard it would be even more beautiful in spring! We enjoyed walking around the lake and exploring the restaurants on the other side. Great shopping location next to the lotte mall The swimming pool is small with one lane for laps and others for relaxing. There’s a heated jacuzzi outside and within the beautiful changing area was also has a hot bath and another neat amenities. The gym was huge and had so many machines! All in all a great and beautiful stay! Wish we stayed longer than one night! The only con is that you have the transfer lifts at the reception level each time you go out or in so you’ll just have to meet and greet a lot of people along the way.

Hotel location was decent, near to very good restaurants. I loved the staff’s hospitality- they really went above and beyond when we needed to change our rooms due to a drain issue, and with help from the front desk on booking a romantic dinner with the wife. Gym was huge and complete! And there’s a beautiful pool as well. Would recommend!

Amazing location (right beside myeongdong streets), staff and services were excellent as well. Not to mention the comprehensive gym. One of the better hotels I have stayed, would definitely visit if I am coming back to Seoul.

Great location! Next to Hyundai department store and Coex. The rooms were clean, the staff friendly and helpful (especially the concierge), the room service food excellent. Unfortunately the pool and gym under renovation. I would definitely book again for my next trip to Seoul.

Stayed 5 nights, room no. 1520. The pros are location, near the subway station and the hotel has a shuttle bus to get you there. The view from the room is good, facing the Nan Shan. The out room jacuzzi is fantastic The service from the front door and facilities are good especially the front door staff called ”Dustin Lee”, he behaved professionally and friendly which made me feel I really was a guest in your hotel. The Cons: The room was a bit shabby and outdated, also the closet couldn't close properly. The hotel lobby will always be crowded as different kinds of people get there, which annoys me. Also, I had a worse experience at my check-out, the receptionist asked me if it was okay with my stay, I said the lobby was crowded and chaotic which made me feel uncomfortable, but she said she didn't know what is ”chaotic”, I don't know what that means and I spelt to her, she behaved a bit cool and unfriendly, and the concierge staff next to her told her what is ”chaotic”, I think she is unprofessional and a bit rude. Also, last Saturday morning(22nd Feb), a couple took some wedding photos in the hotel lobby, and all the guests couldn't cross the lobby to the front door, I understand that it was the most memorable day for them, but the lobby is for all hotel guests, which may be made all hotel guests feel uncomfortable and inconvenient, I think the management should have done some arrangement for that to minimize the situation like that. Overall my stay was so-so, hope next time stay will be better as we go to Seoul quite often.

Service was amazing, warmly greeted by all the staff! No issue with cleanliness other than a weird smell in the bathroom but the cleaners attended to it quickly. We were lucky to get a good view from our room, and lucky to experience snow during my stay there. Food and desserts were perfect. They had a cash currency exchange machine at the lobby that couldn’t accept overseas cards. Location wise, its 15mins walk to the station, Airport express stops directly at this hotel. Just pay to the driver. Really convenient for this one, about 1hr30mins to Incheon Airport.

The hotel was clean, tidy and comfortable. The room was a great size and the bed was super comfy. Breakfast was great with lots of options. The metro is literally next door to the hotel and was perfect for travelling to different parts soul. Would recommend this hotel to anyone.