Temukan Hotel Bintang 5 Terbaik di Madrid

The hotel was very clean. The staff was friendly and very helpful. It was next to the train station which helped us get to the train quickly. However it is a ways from the downtown area with shopping and palace,, Taxi is needed. The staff in the bar area was very friendly. The rooms are spacious and very clean. Good Wi Fi. Highly recommended.

Lokasi Luar Biasa! Nilai tambah terbaik Anda!!! Struktur dan dekorasi rasanya sangat enak! Terang ! Sebuah museum di dalam hotel. Pemandangannya tidak ada duanya, kecuali Anda mendapatkan kamar di belakang, yang tidak memiliki pemandangan sama sekali. Prasmanan mereka meninggalkan banyak hal yang diinginkan, untuk kategori hotel tersebut, bahkan di jejaring sosial, itulah yang paling banyak dikeluhkan oleh tamu mereka. Saya dapat mengatakan bahwa saya pernah ke hotel lain di Madrid, kategori lebih rendah dan lebih murah, namun demikian, mereka jauh melampaui Barcelo Torre Madrid. Hal lain, staf, meskipun ramah, memiliki sedikit empati terhadap tamu... sangat kaku dalam membuat segalanya lebih mudah bagi klien. Perbaiki 2 poin ini, kenyataannya memalukan. Itu bisa menjadi hotel yang sempurna di Madrid, dengan lokasi dan dekorasi yang bagus!!!!! Bukan apa-apa, jika yang kamu inginkan hanyalah tidur karena kamu akan menikmati Madrid siang dan malam......,,,,

My stay at the Intercontinental Madrid was an absolute delight from start to finish. The hotel's location is truly unbeatable, placing me right in the heart of the vibrant city, allowing easy access to all the must-see attractions. The service was impeccable - the staff went above and beyond to ensure my comfort and satisfaction throughout my stay. The highlight for me was the Club Lounge experience; the exquisite service and attention to detail truly made me feel like a valued guest. I highly recommend this hotel for anyone looking for a luxurious and memorable stay in Madrid.

We had a wonderful stay! The service was exceptional—staff were friendly, attentive, and went above and beyond to make us feel welcome. The breakfast was a highlight, with a delicious variety of fresh options that catered to all tastes. This hotel is incredibly kid-friendly, Highly recommend for families looking for a stress-free and enjoyable stay!

This is a serious complaint about the restaurant Market of this hotel. I stayed here for three days this time, every time I sit there for more than 10mins just to wait for service. Others western tourists got served the water immediately. The waiter also did small talk with them, but me? Totally ignored by all the waiters! I have to call them, after I just ordered the sandwich then the waiter grabbed the menu from me! I have to chase him to ask for tea!

Staff are friendly and helpful. We had problems in charging our car. We asked for help and they came in a minute to help. Carpark is just in the basement and so we could unload luggages and took the lifts from basement up to our room floor directly. Very convenient. Room : spacious Breakfast : not worth, only few varieties. Cleanliness : looks clean in general. But I think the hotel should pay more attention to the 'little things'. One spoon in the room and a plate in the breakfast restaurant had dirt.