TTamuOverall, the stay was quite pleasant.
However, I was disappointed that I didn’t receive a room with balcony access, even though I had booked it well in advance and specifically requested it. Aside from that, the hotel staff were accommodating and courteous, which I truly appreciated.
In terms of cleanliness, the room appeared clean at first glance but lacked attention to detail. It seemed like the bedsheets and duvet cover hadn’t been changed, as there were multiple stains on them. The bathroom floor also had several strands of hair, which were only noticeable if you looked closely.
The breakfast was average—not a wide variety, but the food tasted good. One downside was the air conditioning; it was outdated and not so comfortable.
What stood out the most was the friendliness some of the staff. Their warm and helpful attitude made a big difference in my experience.
TTraveler MalaysianA couple of times I stayed at other hotels in Dhaka and this is one of the hotel that is well recommended. The environment at the lobby is so classic and high end and the staff is so polite and so well spoken in English. They provide free shuttle service to pick up from the airport and location is near to airport too. The room is sooo spacious and super clean so as the toilet! The bed was comfortable too. That makes this place indeed well maintained. And never forget their food served at the cafe was good! The only problem are the honk noises from outside. But this is bearable for me. Just that the toilet door has loud cracky noise when trying to close it. But it’s ok. And the most important thing is their WiFi was so slow but ended up they resolved it with another set of router put into my room. Amazing job and I would give this place overall superb!